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Hyatt Place Jacksonville Airport

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Hyatt Place Jacksonville Airport
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757 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Jacksonville Airport
See the most recent reviews
Showing 738: English reviews
Stedman, North Carolina
Reviewed 4 weeks ago

Rooms and overall hotel were clean. My review is based on a very poor breakfast service. Check-in/out staff were pleasant. Breakfast staff seemed not thrilled to be there. Dirty dishes piled everywhere including on tables, top of trash can and even the bar area. Trash cans overflowing with trash out onto the floor. Dirty tables and chairs. Minimal food on...

Review collected in partnership with Hyatt Hotels
Thank Timothy A
Statesboro, Georgia
Reviewed 4 weeks ago

My family and I stayed at this hotel after a fun and long day at the Jacksonville Zoo. Checking in to the hotel wasn't the best. The young lady at the front seemed like she was the only one working because she was doing it all. She was making food, answering the phones and trying to check me in. She...

Thank tipsy42
Reviewed 4 weeks ago via mobile

This was our second time staying there. The place is clean and quiet. This trip they gave us a room on the first floor right next to a second entrance. It was super quiet, which was great since we were traveling with our two little ones. The staff was friendly and the breakfast was good! Would stay here again.

Thank Brian S
Reviewed 4 weeks ago

My room did not clean while stay at the Hyatt Place, for two nights,we left that morning at 10am came back at 2pm asked for towels room was not clean, we left again at 330pm came back at 930-10pm room still was not clean the front desk told us that the maids was gone for the day, they gave us...

Review collected in partnership with Hyatt Hotels
Thank rosehW8357CJ
Shepherdstown, West Virginia
Reviewed 4 weeks ago via mobile

First I have to say that the hotel facility and rooms fully met expectations and all but 1 staff person we talked with were friendly and attentive. That said our check in process left a bad first impression and tainted our review and future decisions. With so many other options out there in today's market, its the customer service and...

2Thank mrmcjury
Richmond Hill, Georgia
Reviewed 20 March 2017

Hyatt Place Jacksonville- Airport is our favorite hotel in Jacksonville! We can always depend on a cordial reception at check-in, friendly interactions will all of the staff, clean and tidy rooms with cold air, delicious breakfast, and quick assistance whenever we need help or information. I definitely recommend Hyatt Place as I am sure you won't be disappointed.

Review collected in partnership with Hyatt Hotels
Thank Christine H
Reviewed 19 March 2017 via mobile

This hotel is like most newer, small airport hotels. Very nice and clean. The difference I noticed was the friendliness of the staff. The included breakfast was very good, but was far surpassed by the friendliness and sincerity of the kitchen staff. Miss Mary and Miss Nycole each stopped us on separate occasions to ask if we needed anything, or...

Thank Danmatt9
Tampa, Florida
Reviewed 19 March 2017

Review collected in partnership with Hyatt Hotels
Thank Eric H
Annapolis, Maryland
Reviewed 18 March 2017

Review collected in partnership with Hyatt Hotels
1Thank Green H
Reviewed 15 March 2017

This hotel went through I believe a 9 month renovation program. The outside of the hotel is excellent with very nice landscaping. The lobby and general area was quite nice. The workout room had broken equipment. But the rooms were sadly lacking in updates. The Bed was quite comfortable and the carpeting looked new. However the furniture was beat up...

2Thank SHMC930

85 photos of this hotel

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All Traveller Photos (76)
Hotel & Grounds (3)
Room/Suite (34)
Bathroom (6)
Pool/Beach Area (2)
Other (31)

Management photos: Courtesy of the property manager

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Room/Suite (4)
Pool/Beach Area (1)
Other (4)


  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Hyatt Place Jacksonville Airport is the newest property in the area. Hyatt Place offers complimentary shuttle service to and from Jacksonville International Airport. 127 well appointed rooms with a 42 inch HD television set, the Hyatt Grand Bed, and 24 hour food service all are yours at the Hyatt Place Jacksonville Airport. ... more   less 

Additional Information about Hyatt Place Jacksonville Airport

Address: 14565 Duval Rd, Jacksonville, FL 32218-2494
Region: United States > Florida > Jacksonville
Price Range: ₹ 7,255 - ₹ 11,983 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Jacksonville Airport 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hyatt Place Jacksonville Airport Hotel Jacksonville
Hotel Style:
#20 Romantic Hotel in Jacksonville
#50 Business Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Jacksonville Airport staff and other travellers.
6 questions
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Caroga Lake, New York
Hazlehurst, Georgia
1 month ago
over a year ago

See all questions (6)

Questions? Get answers from Hyatt Place Jacksonville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check to see if the pool has been open if you want to swim before going there”
skerf2016, 7 Apr 2017 | Read review
“Spend the night in your car”
alexlY8520SR, 29 Mar 2017 | Read review
“If you must stay,Top Floors appear to be in better conditions”
SHMC930, 15 Mar 2017 | Read review
“if you get a king room, you still have a couch that someone could sleep on.”
B1262LTkatiea, 6 Jan 2017 | Read review
“Make sure your room is 100% complete!”
870JohnS, 29 Dec 2016 | Read review
5 of 5