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Hilton Garden Inn Jacksonville JTB / Deerwood Park

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Traveller (18)
Room & Suite (19)
Dining (2)
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Overview
  • Excellent55%
  • Very good27%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“seven bridges”(17 reviews)
“movie theater”(29 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Jacksonville JTB / Deerwood Park
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Jacksonville JTB / Deerwood Park
Special Offer: Double Points, Every Stay
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Rooms
11 May12 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (584)
There are newer reviews for Hilton Garden Inn Jacksonville JTB / Deerwood Park
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312
154
68
31
13
Show reviews that mention
All reviewsseven bridgesmovie theaterjohn's town centerbusiness travelfront desk staffroom was cleannice hotelparking lotlobby areawould stay here againwalking distancebreakfast buffetstaff was very friendly and helpfulexcellent staya great place to stayfitness centerupon check
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11 - 15 of 578 reviews
Reviewed 1 March 2018

Got in late , trouble with reservation was quickly resolved and the rooms are well taken care of and food at breakfast was excellently prepared! We were comped breakfast due to the trouble with the reservation mixup and an overcharge on our bill was also...More

Thank Robert B
Reviewed 22 February 2018

My wife and I had a great stay in the hotel, BUT when we checked out I asked for a receipt and noted that a restaurant charge was added to my bill and it wasn't our charge. I mentioned it to the clerk who said...More

Thank MCRAGS
Reviewed 8 February 2018

Check in was professional but not friendly. Not acknowledged as HH Member and no discussion of HH benefits at this Hotel. Only one trash can that Room Service kept moving out of the bath, where I use it. AC unit was noisy throughout the night....More

Review collected in partnership with Hilton Garden Inn
Thank Rick W
Response from Theodore H, Manager at Hilton Garden Inn Jacksonville JTB / Deerwood ParkResponded 9 March 2018

Thank you Rick for your feedback and letting us know about your check-in, AC unit, breakfast, and check-out. We are truly sorry for your experience and can assure you things will improve before your next visit. We have recently had some turnover at our hotel,...More

Reviewed 28 January 2018

Would definitely recommend this hotel. Great location, very clean, great service. I have stayed in Hilton hotels all over the state of Florida. This is one of the best. I would definitely recommend and stay here again.

Review collected in partnership with Hilton Garden Inn
Thank U7588YPmaryannb
Reviewed 28 January 2018

Horrible staff, threw trash bag in elevator and cursed out a guy on her cell phone while riding the elevator down with me, room not clean, bathroom disgusting, water spots everywhere, walls of shower had grime, dirt and dust throughout. Room not clean on second...More

Review collected in partnership with Hilton Garden Inn
Thank R1022XCanthonyp
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Concierge
Banquet Room
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$ 121 - US$ 281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Jacksonville
#33 Romantic Hotel in Jacksonville
#40 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 121 - US$ 281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Family Hotel in Jacksonville
#33 Romantic Hotel in Jacksonville
#40 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (18)
Room & Suite (19)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Robert G
28 January 2017|
AnswerShow all 2 answers
Response from dewey0168 | Reviewed this property |
About 20 Mins away..our room did not have kitchen..had small refrigerator and sm microwave
0
Votes
Dionna S
28 August 2016|
AnswerShow all 2 answers
Response from Totomom | Reviewed this property |
sorry, I don't know
-1
Votes
Kakee2000
5 April 2016|
AnswerShow all 7 answers
Response from ariedelie | Reviewed this property |
I was in rental car and am not sure. Try calling them or the 800 number for Hilton Guest Services. Good luck.
0
Votes
Room Tips
"Ensure you PERSONALLY check out at the front desk to make sure no extra charges are placed on your bill."
Read review
"The lake side gives you a bit better view"
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"Rm 124-128 is really quite"
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"This place is quiet, even near the elevators!"
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