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Red Roof Inn - Jacksonville Airport

210 reviews
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Traveller (13)
Room & Suite (30)
Pool & Beach (2)
Overview
  • Excellent29%
  • Very good20%
  • Average16%
  • Poor15%
  • Terrible20%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
Wheelchair Access
2.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (210)Write a Review
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51 - 55 of 207 reviews
Reviewed 18 October 2016

Friendly staff and that's where it ends. I was traveling from NYC to Fort Lauderdale and wanted a hotel off 95 that took cats, we had one. The room smelled of bleach, the floor was stickly and the bathroom wasn't that clean....but that could have...More

Thank travelertampa1
Response from Bob P, General Manager at Red Roof Inn - Jacksonville AirportResponded 22 October 2016

Thank you for your feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you...More

Reviewed 18 October 2016

It's been a long term stay, haven't had issues here. Always friendly staff, clean rooms, no bugs, nice pool. Always has been coffee, and was here during Hurricane Matthew, and the entire staff was very friendly and helpful through it all. Earnest is top notch,...More

Thank Ostinett1985
Response from Bob P, General Manager at Red Roof Inn - Jacksonville AirportResponded 22 October 2016

Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to...More

Reviewed 11 October 2016 via mobile

By far the worst red roof I've ever stayed at. Tacky and destroyed, if you don't mind staying at what's left of a hotel then go for it. Front desk clerk was behind the building with her boyfriend doing what looked to be buying drugs....More

Thank Mike S
Response from Bob P, General Manager at Red Roof Inn - Jacksonville AirportResponded 22 October 2016

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.

A TripAdvisor Member
73
Reviewed 20 September 2016 via mobile

Dirty and old. The man on the front desk asked when check out if we enjoyed our staying. He was surprised when I told him "not really". I just wonder how can someone enjoy staying there. Avoid. We booked this place based on reviews and...More

Thank A TripAdvisor Member
Response from Bob P, General Manager at Red Roof Inn - Jacksonville AirportResponded 24 September 2016

I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

Reviewed 29 August 2016

It all started at check-in at 9pm as we had an early flight to Denver in the morning. We were greeted by the clerk, a Black gentleman just as the East Indian owner walked in. I have not seen such racism in many years as...More

Thank Jagsfan62
Response from Bob P, General Manager at Red Roof Inn - Jacksonville AirportResponded 6 September 2016

I am very disappointed to hear that you found our service to be below your standards. To our surprise we are not able to reconcile your concerns with our courtesy call log book, guest complaint log book, security log book or in any reports. We...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$ 57 - US$ 81 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 57 - US$ 81 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (13)
Room & Suite (30)
Pool & Beach (2)
Questions & Answers
Ask a question
nicolerenae2016
30 January 2017|
Answer
Response from travelertampa1 | Reviewed this property |
I didn't notice any activities in the parking lot. It was just a dirty, run-down run even for the money. I'd never stay there again.
1
Vote
funrunjack
6 June 2015|
Answer
Response from Thomas W | Property representative |
No, However there is a shuttle to the airport for a small fee.
0
Votes
Room Tips
"Try to be on back side of motel away from interstate. Noisy by interstate."
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"Go somewhere else."
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"Go to another hotel"
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"they have frogs in the area so ask for a room thats towards the back of the hotel"
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