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Red Roof Inn - Jacksonville Airport

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Red Roof Inn - Jacksonville Airport
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177 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn - Jacksonville Airport
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Showing 174: English reviews
Jacksonville, Florida
Reviewed 26 June 2016

I made my reservation online, caught a taxi and arrived before 11am even though check- in stated 3pm. I was pleasantly surprised with the professionalism and kindness I received from the front desk. The hotel allowed me to check-in early and I couldn't emphasize enough how amazing having a place to rest other than the airport was. My room had...

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Helpful?
1Thank jenilindconley
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We are glad you enjoyed like many others our newly renovated rooms which include new beds and bedding package, new floor, HD TV, new drapery, new shower curtains. I thank you for staying with us and look forward to seeing you and your friends & families again in the future.

Reviewed 24 June 2016 via mobile

My son and i had an amazing stay at the Red Roof Inn. The pool was great..the service was even better! And the ☕ coffee has to be the best in town! Thanks team member Earnest! We enjoyed our stay and will recommend you to all our friends!

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Helpful?
Thank MisTdawn
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

I am glad to hear that you enjoyed your stay with us and that you would recommend us to all your friends. We hope to welcome you back to the hotel in the near future.

Cairns, Australia
Reviewed 22 June 2016

My wife and I travel to the US frequently from Australia and often stay at Red Roof Inns if we need a place near the airport for a night. A flight cancellation found us at this hotel, one which we have stayed at on several occasions. Unlike previous stays, we found our room dirty to the point that we laid...

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Helpful?
Thank David N
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We appreciate you taking the time to provide us feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

Reviewed 9 June 2016

Earnest was cool, good overall experience. Would definitely stay there again. Free wifi, comfortable beds and close to airport. Easy check in and allowed late check out. Lots of parking and was to get to.

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Helpful?
Thank Foxdigital3
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for taking the time to review your stay with us. We will let Earnest know that you were pleased with his service. We hope to welcome you back again soon

Reviewed 7 June 2016

Stay for one night, the wifi was very, very, very weak did not make sense trying to login. the room was under average and the price was what we paid for. however, the convenience of a gas station next door was great. I personally would not revisit this hotel.

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Helpful?
Thank Andrew E C
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We appreciate you taking the time to provide us feedback about your stay. I am very sorry to hear that wifi signal strength did not meet your expectations. Please note that your concerns have been in our immediate list to work on. We do hope you give us another chance as we will definitely improve our services

Las Cruces, New Mexico
Reviewed 27 May 2016 via mobile

For being a big hotel chain it wasn't the best at all. Won't accept Walmart debit/credit cards which is crazy not everyone carries cash and the rooms are decent and there is alot of spiders outside above the railing on the upstairs. Room was kinda small and needs major updating.

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Thank chad g
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations.

Wigan, United Kingdom
Reviewed 18 May 2016

We needed somewhere for one night close to I95 and this fitted us perfectly. Staff were helpful and friendly at both check in and check out. Room was clean, free wifi with no connections issues. Great handy location, good price no complaints at all.

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Helpful?
Thank chicken2204
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

Reviewed 14 May 2016

A 2-star would be very generous for this hotel. The reviews about sketchy people hanging out here are exactly right. My biggest issue, though, is that when I arrived my reservation couldn't be located, and then when I showed it to him on my phone, he was able to find it but it was mysteriously cancelled. But, I was "in...

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Thank Edward M
Reviewed 9 May 2016 via mobile

Great convenient location. Office was closed on arrival, waited IN LINE for almost a half hour. WiFi was terrible. 3 different convections, all were so slow I couldn't do my work. No vending area. Airconditioning did not remove humidity. Also No filter in unit. AC unit located under window so When car running in parking lot airconditioner sucked in the...

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Helpful?
Thank Robert M
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back...

Reviewed 5 May 2016 via mobile

The staff is very friendly. The rooms are very clean and well put together. The prices are great and you even get discounts at times. It's close by the gas station, food places and shopping places. It's the best room on the strip of hotels in the area.

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Thank Chinah D
Bob P, General Manager at Red Roof Inn - Jacksonville Airport, responded to this review

Dear Guest. Thank you for thanking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. I hope to see you again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn - Jacksonville Airport

Address: 1063 Airport Rd, Jacksonville, FL 32218-6885
Region: United States > Florida > Jacksonville
Price Range: ₹ 3,666 - ₹ 5,107 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn - Jacksonville Airport 2*
Number of rooms: 107
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Also Known As:
Red Roof Inn Jacksonville
Jacksonville Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn - Jacksonville Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look at any room first if you MUST stay here. Just say no!”
 of 5 bubbles palmettosojourner, 10 Mar 2017 | Read review
“check cleanliness of room before committing”
 of 5 bubbles queenoftheneighbourh, 29 Jan 2017 | Read review
“You can choose a good room by choosing another hotel.”
 of 5 bubbles rodind2016, 26 Oct 2016 | Read review
“don't stay here.”
 of 5 bubbles travelertampa1, 18 Oct 2016 | Read review
“Just stay away”
 of 5 bubbles Jagsfan62, 29 Aug 2016 | Read review
5 of 5