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SpringHill Suites Jacksonville

Expedia.comUS$ 168*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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SpringHill Suites Jacksonville
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184 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Jacksonville
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Showing 182: English reviews
Alpharetta, Georgia
Reviewed 11 June 2015

I know what you're thinking, really, a review of a Springhill Suites? Of course the hotel was as expected (which is always good). The purpose of this review is to note the exceptional welcome I received from Amirah when I checked in. She made us feel especially welcome and was such a bright spot after traveling. It shows again that...

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Helpful?
Thank Chip H
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Dear Mr. Chip H., My team and I are most grateful for your review! We understand how valuable and precious your time is. I have shared your comments with my team and we truly look forward to the next opportunity to serve you again!

Pittsburgh, Pennsylvania
Reviewed 23 April 2015

I'm a Marriott member, so any time I can, I will stay in one of the Marriott's. We were on our way to Disney world and I made a reservation to stay in this Hotel, right outside Jacksonville. We came about 9:00 pm, so we went straight to the room. We pick four MW Soups and we warmed in up...

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Helpful?
Thank RustyVE
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for your kind 5 star review of your stay with us. We value all guest feedback and are very pleased that you were able to enjoy your brief stay with us on your way down to Walt Disney World. We hope you had a wonderful time there and look forward to seeing you again next time.

Palm Beach, Florida
Reviewed 21 April 2015

We stayed two nights and had an excellent experience. Hotel staff was friendly. Breakfast has lots of fresh fruit and Oikos yogurt in addition to standard fare. Fruit infused water available in lobby. Rooms clean and quiet. Hotel and grounds are very clean. Pool area is very pleasant for this type of hotel -- nicely landscaped to screen parking lot...

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Helpful?
1Thank tabarber99
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you so very much for your excellent review of your stay with us. Our staff make it their personal mission to deliver an excellent experience that is different from all the rest. I will be sure to share your feedback with them during our next daily group meeting. We look forward to seeing you again next time.

Reviewed 6 April 2015

We checked in on 3/28 we've been traveling all day with kids, got to the hotel at 6:45 pm was informed by the front desk that our room was not ready which i let it slide since we still have to grab some dinner even though i know that their check in time was 4pm almost 3 hours ago and...

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Helpful?
Thank Beverly B
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for taking the time to review your stay with us. We value all guest feedback and utilize it as a means of improving on the product and service that we deliver to all of our guests. I am terribly sorry for the poor experience that you had to endure during your time with us. Fire alarms are never...

Burlington, Canada
Reviewed 6 April 2015

We stayed for two nights in March and found this hotel very good for the cost. The room was peaceful and had a nice view overlooking the pool. We were on the 4th floor in a king suite; the bed was comfortable and the room perfect for our needs with a tiny kitchen area (micro, fridge and sink) and desk...

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Helpful?
Thank JoSmith7
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for taking the time to review your stay with us. We are so pleased to hear that you enjoyed yourself while you were here in sunny Jacksonville. We take great pride in providing an excellent stay for all of our guests. We look forward to seeing you the next time you are in the area.

Chesapeake, Virginia
Reviewed 19 March 2015

First and foremost, as a Gold Elite Marriott Rewards members I was disappointed with the reception at the front desk. I had to ask for and about everything. There was a noticeable smell throughout the hotel and specifically in the rooms. The heating system in the rooms was awful. Even though we were moved to another room we had the...

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Helpful?
Thank kndrain
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for taking the time to review your stay with us. We take great value in all guest feedback and utilize it on a daily basis to improve on the product and service we deliver to all of our guests. I am terribly sorry for all the issues you experienced with us. I can assure you that I have...

Reviewed 16 March 2015

The staff was professional, friendly and very helpful in finding area restaurants. The rooms, though getting dated, were clean and fresh. Its a very nice property that its clear management cares about guests experience.

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Helpful?
Thank AndyK5100
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for your kind review of your stay with us. We are always pleased to hear when our guests are able to enjoy themselves with us here in sunny Jacksonville. We truly look forward to seeing you again next time.

Lake Ridge, Virginia
Reviewed 15 March 2015 via mobile

Had a slight glitch on our night of arrival, which was handled very professionally by Sarah at the front desk. She was great throughout, and gave us a great lunch recommendation at the Metro Diner, which we thoroughly enjoyed. So a big thank you to Sarah! The room was clean, and spacious, the usual Spring hill suite quality. Breakfast was...

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Helpful?
Thank beentheredonethat73
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for taking the time to write your kind review of your stay with us. We are always pleased to hear great guest feedback... even when things don't go according to plan. I am especially pleased to hear that Sarah was able to take such great care of you. I have already shared your great comments with her and...

Jefferson City, Tennessee
Reviewed 17 February 2015 via mobile

More attention needed in rooms. We were greeted warmly by front desk. Things went downhill. Decided to go out to eat so tried to contact front desk. Phone did not work. TV did not have normal ABC & NBC channels. Of course no menu for channels. Front desk advised restaurants and said no service on room problems until maintenance came...

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Helpful?
1Thank Ruth Y
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for taking the time to review your stay with us. I am so terribly sorry that you did not enjoy your stay to it's full potential. I can assure you that I have shared this feedback with all parties involved so that we can make the appropriate changes. We hope you can forgive us and give us another...

dshasti
Reviewed 8 January 2015 via mobile

Stayed here four nights. Very comfortable. Very very affordable. Super friendly staff. Enjoyed the hot tub immensely. Loved the extra touches like the fruit infused water and plastic wrapped apples in the lobby. Free breakfast was nice, a good variety. Would stay again for sure.

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Helpful?
Thank dshasti
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for taking the time to review your stay with us. We value all guest feedback and are truly pleased to hear when our guests leave here enjoying their stay. We look forward to seeing you again the next time your in sunny Jacksonville.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Jacksonville

Address: 4385 Southside Blvd, Jacksonville, FL 32216-5475 (Formerly SpringHill Suites Jacksonville / Deerwood)
Region: United States > Florida > Jacksonville
Price Range: ₹ 7,462 - ₹ 11,772 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Jacksonville 3*
Number of rooms: 102
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Also Known As:
Springhill Suites Jacksonville / Deerwood Hotel Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Jacksonville staff and other travellers.
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Questions? Get answers from SpringHill Suites Jacksonville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own drinks and snacks to save $. 5th floor is the best location but with neighbors walls are thin!”
shecanthrowdown, 17 Apr 2016 | Read review
“Seems to be poorly managed...especially for a Marriott hotel.”
962jerryt, 21 Nov 2015 | Read review
“Request a room toward the end of the hallway for a quieter experience.”
terrterr10, 28 Sep 2015 | Read review
“front window rooms and high floor.”
neveragain3987, 24 Jul 2015 | Read review
“Check on which floors undergoing tub upfits. Epoxy smell may bother some.”
193MaryB, 22 Jul 2015 | Read review
5 of 5
Expedia.com
US$ 168* /night
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SpringHill SuitesUS$ 168
PricelineUS$ 168
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Prices are for 1 room, 2 adults
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