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SpringHill Suites Jacksonville

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180 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Jacksonville
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Showing 178: English reviews
Sarasota, Florida
Reviewed 27 December 2016

Very nice place. Rooms are above average size - given all SpringHill rooms are suites, you have a couch and desk area more spacious than a typical hotel room. Beds were comfy. Breakfast choices were typical but good - hot foods just Ok, but plenty of other options. Nice lobby area, and warm cookies out when we checked in.

Thank mattsota
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for taking the time to review our hotel! I'm delighted that you had a great stay, as we pride ourselves on making each stay a memorable one. We hope to host you again!

Valdosta, Georgia
Reviewed 10 December 2016

We have been staying at this hotel for a number of years now and noticed the efforts to upgrade this facility. The entrance area certainly looked nice - but there was still a lot of "work in progress" - this should be fixed when open to the public - water was not available on one occasion - and there was...

Thank Gudrun R
Management response:

Thank you for taking the time to review our hotel. We strive to provide the best Customer Service that our loyal guests deserve, and this includes renovations at times. We certainly understand the inconvenience that it may have caused and do apologize. We hope to better serve you in the future!

Reviewed 27 November 2016 via mobile

We stayed here over the thanksgiving holiday. The staff is super friendly and very accommodating. The room was great for our needs, and the bed was very comfortable. The only downside was that our room smelled like urine - similar to a nursing home. We saw huge floor fans in the hallway, so maybe toilets overflowed or something. Minus the...

Thank Lisa R
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for taking the time to review our hotel. We do apologize about the pipe bursting that occurred and any inconvenience it may have caused. As you know, sometimes these things happen and we make every effort to resolve the situation with as little impact on our guests as possible. We appreciate that everything else was great! We hope...

Navarre, Florida
Reviewed 7 November 2016 via mobile

I stayed at this hotel every week. The staff is super friendly, the rooms are clean and offer plenty of room, and the hotel has tons of restaurant options within a short walk or drive. If you're looking for a good place to stay you have found it here in Jacksonville.

Thank Dan S
Reviewed 28 October 2016 via mobile

I stayed here for a night while on business. The room and hotel were quiet. The price was decent and the breakfast was quite good. I didn't really use the amenities but they seemed to be good. The staff was friendly and helpful. The bed was comfortable and the property seemed clean and safe.

Thank RRoberts6
Lehigh Acres, Florida
Reviewed 20 October 2016 via mobile

We have stayed in many hotels over the past year and every room there has been an issue until now! This has to be the best maintained property around. The staff was extremely helpful as well. Thanks for a restful stay.

Thank PastorSutton
Matthew D, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for taking the time to review our hotel! We are happy that you had a great, restful stay! We hope to see you again!

Oklahoma City, Oklahoma
Reviewed 1 September 2016

Very friendly and polite staff from check in to communicating with the General Manager. I just feel housekeeping needs to be certain the rooms are totally clean and free of the previous guests. Will probably try again.

1Thank 21,353
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for your feedback concerning your recent stay with us. We are working very hard to have all of our service levels reflect our newly renovated hotel rooms and lobby. I will follow up with the housekeeping Manager to review and improve the inspection process. Thank you again.

Reviewed 18 August 2016

Hotel lobby and registration areas are under construction. This area is open to the breakfast area and despite attempts to curtain off the construction area breakfast room disrupted by increased personnel and noise. Breakfast itself was good with decent choices. Waffle maker only available on weekend during my 6 day stay. Hotel suites in need of an update but I...

Thank TerryGator
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for your comments. The good news is all of the construction is complete, the 'curtains' are gone, and the breakfast has a total of 65 seats. There is only a few punch out items to complete. We do hope you will come visit again when you are in Jacksonville to experience the total new product. Thank you.

Lake City, Florida, United States
Reviewed 14 August 2016

Great location with plenty of restaurants very very close by. St. John Town Center is less than two miles away with plenty of specialty restaurants and shopping. Quiet hotel back a little off main road. Out door pool and spa. Coffee in lobby 24 hrs. Very pleasant staff.

Thank Jim W
Mike S, General Manager at SpringHill Suites Jacksonville, responded to this review

Thank you for the very nice comments. Our goal has been to make our guests comfortable and have all hotel amenities in place through the refresh. We will finish this week with a new hotel...hope to see you on any return visit to Jacksonville.

Reviewed 11 August 2016 via mobile

We had a excellent visit. We spent lots of time in the pool after a great breakfast made by Yolanda. She was super sweet to my grandkids and went out if her way to make this experience for them special. Thanks everyone at Springhill Suits.

Thank Lisa L

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Jacksonville

Address: 4385 Southside Blvd, Jacksonville, FL 32216-5475 (Formerly SpringHill Suites Jacksonville / Deerwood)
Region: United States > Florida > Jacksonville
Price Range: ₹ 7,947 - ₹ 11,855 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Jacksonville 3*
Number of rooms: 102
Reservation Options:
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Also Known As:
Springhill Suites Jacksonville / Deerwood Hotel Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Jacksonville staff and other travellers.
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Questions? Get answers from SpringHill Suites Jacksonville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own drinks and snacks to save $. 5th floor is the best location but with neighbors walls are thin!”
 of 5 bubbles shecanthrowdown, 17 Apr 2016 | Read review
“Seems to be poorly managed...especially for a Marriott hotel.”
 of 5 bubbles 962jerryt, 21 Nov 2015 | Read review
“Request a room toward the end of the hallway for a quieter experience.”
 of 5 bubbles terrterr10, 28 Sep 2015 | Read review
“front window rooms and high floor.”
 of 5 bubbles neveragain3987, 24 Jul 2015 | Read review
“Check on which floors undergoing tub upfits. Epoxy smell may bother some.”
 of 5 bubbles 193MaryB, 22 Jul 2015 | Read review
5 of 5