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Comfort Suites Airport

196 reviews
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Traveller (57)
Room & Suite (11)
Dining (6)
Overview
  • Excellent43%
  • Very good32%
  • Average15%
  • Poor6%
  • Terrible4%
Travellers talk about
“tip jar”(4 reviews)
“choice chain”(2 reviews)
“waffles”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
Offers from Comfort Suites Airport
Special Offer: Choice Privileges Points
Hotel deals
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Reviews (196)Write a Review
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All reviewstip jarchoice chainwafflesmillhouse restaurantservice roadnext morningcold cerealsstayed nightcruise porttwo queen bedsspacious roomfree hot breakfastthe breakfast areapull out couchhard boiled eggsgreat place to stayoutdoor pool
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1 - 5 of 194 reviews
Reviewed 26 October 2017

The front desk manager was extremely arrogant and condescending to a small group of ladies ahead of me attempting to check in. Quite simple he was just extremely rude! It was the worst example of customer service witnessed at a hotel in my +30 years...More

Thank David S
Response from Comfortsuitesjaxport, General Manager at Comfort Suites AirportResponded 1 November 2017

To Mr David, We are very much aware of this situation and actually after you left, the ladies and the front desk associate felt that you did not let us take care of them and you actually tried to skip them. He is with the...More

Hotel's Favourite
Reviewed 16 July 2017

Our stay at this hotel was excellent, check in was quick - greeted by two very pleasant clerks, room was clean & smelled good inside as well as the corridor. The bed was comfortable which made for a good night’s sleep, the hotel was very...More

1  Thank 478camenw
Response from Comfortsuitesjaxport, Manager at Comfort Suites AirportResponded 24 July 2017

To 478Carmenw We Thank You for taking the time to write a review about our hotel! Thank You for choosing to stay with us. We are glad you enjoyed your stay at our hotel we will see you soon! Tina Patel

Reviewed 27 September 2017

I had to make a quick road trip back to Jacksonville after the hurricane. The staff were all pleasant and helpful to me when I had to extend my stay. My room was comfortable and clean and the whole facility was neat and tidy. They...More

Thank Scott S
Reviewed 15 September 2017

I have stayed at this hotel twice and have another reservation for 9-16-17. This is a very nice hotel. It is near the airport, shopping, restaurants, movie theater, and interstate 95. The hotel is clean and has large rooms with comfortable beds. Good breakfast and...More

Thank AutumnBreeze911
Reviewed 15 September 2017 via mobile

My family (3 adults and toddler) evacuated here for hurricane Irma. The staff was exceptionally friendly and went above and beyond to make the guests comfortable during a very nerve racking time. Room was large and clean. Enough space in bathroom for the three of...More

1  Thank Mike D
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Traveller (57)
Room & Suite (11)
Dining (6)
Pool & Beach (3)
Hotel & Grounds (58)
Bathroom (3)
Business Centre & Event Rooms (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 94 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 94 - US$ 150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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