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The Inn at Mayo Clinic

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90 Reviews from our TripAdvisor Community

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Showing 88: English reviews
ny, ny
Reviewed 4 April 2015

Yes it is a bit odd staying at a hotel which primarily services people getting medical treatments but we found it great for our short stay in j-ville... the hotel is nice, but not super new or fancy... however for about $115 we got a great 1-bedroom unit with a real kitchen... there is a decent workout room, patio area...

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2Thank samdogNY
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are glad that you enjoyed your stay. Thank you for the review!

Brunswick, Maine
Reviewed 16 February 2015

I feel that this Mayo Clinic should not be part of "the Marriott". I have stayed at many residents Marriott and they are great!! but this one not so much. 1) I came down to the lobby and the tables were dirty and rugs, plus I ask if I could have a breakfast item to go ( and they were...

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1Thank Melinda S
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for your feedback. As we pride ourselves in providing a wonderful and memorable stay, I am sorry that that was not your experience. Due to being one of the few hotels owned by a non profit organization, we are unable to participate in the Marriott Rewards program, which is part of why we are non branded Marriott hotel...

Sanford, Florida
Reviewed 17 December 2014

This is an amazing hotel! The front desk person, Ester was very kind and asked to switch our room from a one bed and one pull-out to a two bed and one pull-out because we had three people in our party and the person who had the larger one had a party of only one. She just did it and...

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1Thank Mae S
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are glad that you enjoyed your stay and the convenience. We train our team to try to recognize our guests' needs before they even have to ask and I am happy to hear she was able to do this in the case of your family.

Slidell, Louisiana
Reviewed 8 November 2014 via mobile

I had to go to Mayo Clinic in Jacksonville to get some tests run and was excited to learn that there is a Marriott-run property connected to the three buildings on campus via climate-controlled walkways. However, I wasn't expecting the superior level of service that I received with that convenience. Esther, who was at the front desk nearly every time...

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1Thank Brock G
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

It is so nice to hear that you were happy with the service, housekeeping and breakfast that you experienced. We look forward to having you stay with us again if ever in the Jacksonville area. Thank you!

Marco Island
Reviewed 12 October 2014

If you are visiting the Mayo Clinic, the location & convenience of this facility is outstanding. The accommodation is a short interior walk to the Clinic. Motel style features include, full buffet breakfast, internet, laundry, etc. All rooms have queen beds. Most rooms have a full kitchen. The staff is friendly & accommodating.

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2Thank Rum_Water
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for taking the time to complete a review of our hotel. I am glad that it met your needs. You are correct in that our location is exceptional for Mayo Clinic patients and their families and also enjoyed by other types of guests due to it's historically quiet and safe area or the many ammenities and large spacious...

Chattanooga, Tennessee, United States
Reviewed 25 September 2014

First of all it is over priced for what you get. My daughter and I stayed two nights and that was long enough. I think if we had to stay longer we would have moved somewhere else. The first night I hardly slept at all. The air conditioner was bulit in, but right by my bed. It was very nosiey...

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1Thank SKS562
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are very sorry that our food options did not meet your needs. We do have upgraded central air conditioning with a thermostat in each suite rather than a PTAC unit and are always more than happy to help you adjust your air conditioning settings in the room to balance sound and comfort and wish we had had the opportunity...

Oceanside, California
Reviewed 21 July 2014

I spent a month here as a caregiver for someone awaiting, and receiving, a transplant at Mayo. Needless to say it is convenient to the hospital and clinic since there were scores of appointments and lab visits pre and post operation. At various times, a number of the guests at this hotel are patients. If you are put off by...

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5Thank Kathleen H
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for the wonderful review. Part of what helps make our hotel special are the guests that stay with us for extended periods of time. We are glad that you enjoyed the breakfast and were able to use some of our special services.

Pensacola, Florida
Reviewed 21 July 2014

My husband and I appreciate The Inn at Mayo so much. It is connected via a climate-controlled corridor to the clinic and the new Mayo hospital, which makes visits for physicals, consults, or treatments comfortable. The rooms are nice suites with functional kitchens, another practical amenity. We have had nothing but pleasant interactions with the Inn's staff, with special kudos...

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4Thank ElizabethWestmark
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

Thank you for your kind review. We strive to make sure that everyone stays with us feels the same way.

Nashville, Tennessee
Reviewed 1 July 2014

The hotel was what my wife & I were after to have a restful/relaxing day before a business event in Jacksonville. The room was large enough to hang out in, convenient to the beach and where I needed to go in the city. We had a disastrous night's sleep despite the nice room & laid-back setting due to some exceptionally...

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3Thank Tom D
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are very sorry for the experience you had, and do highly value the experience of our guests. It was a pleasure speaking with you and thank you for the kind review. Usually our hotel is peaceful and relaxing, and we were genuinely sorry that it was not in this case.

Hazlehurst, Georgia
Reviewed 21 June 2014

I have stayed at the Inn several times while visiting Mayo Clinic Hospital. The Suites are well appointed and extremely comfortable. When one enters the door of the Suite, you can leave your cares behind and sink into the comfort of a soft bed or comfy sofa. A great breakfast with both hot and cold foods is offered each morning...

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Helpful?
Thank Tammeyo
theinngm, General Manager at The Inn at Mayo Clinic, responded to this review

We are so glad that you enjoy the hotel and keep returning. Thank you for the kind review. I am sorry to hear that our team has not always been overly friendly and hope with some recent staffing changes we have corrected that issue. We do have a Mayo Clinic discount and if traveling to the clinic, please be sure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
With a compassionate and obliging staff, smartly appointed suites and special discounts for extended stays, the Inn at Mayo Clinic Jacksonville Florida provides a soothing environment. Connected to the Mayo Clinic by an enclosed, climate-controlled walkway, this smoke-free hotel offers spacious studio, 1- and 2-bedroom suites that surround you with the comforts of home. You'll find a full kitchen, a relaxing living area and sleeping areas. Complimentary services abound, like grocery pickup and delivery, daily housekeeping, deluxe continental breakfast and on-campus shuttle. Close to Jacksonville beaches and major attractions, this unique Jacksonville, Florida hotel offers an onsite fitness center for your enjoyment. Free High Speed Wireless Internet is also available in all guest rooms. For those guests with special needs, rooms with walk in or roll in showers can also be requested. ... more   less 

Additional Information about The Inn at Mayo Clinic

Address: 4420 Mary Brigh Drive, Jacksonville, FL 32224
Region: United States > Florida > Jacksonville
Price Range: ₹ 9,745 - ₹ 19,423 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Inn at Mayo Clinic 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
The Inn At Mayo Clinic Hotel Jacksonville
Residence Inn Jacksonville
Mayo Clinic Inn
Hotel At Mayo Clinic
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Mayo Clinic staff and other travellers.
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Questions? Get answers from The Inn at Mayo Clinic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depends on your needs. We prefered the quiet, away from the elevators.”
 of 5 bubbles dgbtrvlr, 6 Feb 2017 | Read review
“Ground floor rooms are restricted mobility equipped”
 of 5 bubbles chuckfarmer, 30 Jan 2017 | Read review
“We stayed on the first floor, near the indoor walkway to Mayo Clinic.Very convenient when visiting the Doctors, and hospital room.”
 of 5 bubbles riklin2004, 26 Nov 2016 | Read review
“We requested a top floor room but got a second-floor one and it was fine.”
 of 5 bubbles sherryb535, 23 Sep 2016 | Read review
“We were on third floor. Had view of courtyard. It was nice sitting there in evening”
 of 5 bubbles Keke319, 12 Sep 2016 | Read review
5 of 5