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Hyatt Regency Jacksonville Riverfront

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Hyatt Regency Jacksonville Riverfront
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2,360 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Jacksonville Riverfront
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Showing 2,320: English reviews
Reviewed 22 July 2016 via mobile

Hotel is located by the river and very central. Room size was good, enough space for us. Hotel is modern and we were happy with the price we paid for our stay. The parking lot is right across the street which was very practical. There is a small shop with souvenirs and other stuff hotel guests would need, but the...

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Helpful?
Thank Sladjana A
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Sladjana A, Thank you for choosing to stay with us while in Jacksonville. I am delighted to hear you enjoyed the hotel and our service. It's great to hear you enjoyed the modern updates we recently made in our renovations too. We apologize if the gift shop prices did not meet your expectations. We look forward to having you...

Orlando, Florida
Reviewed 22 July 2016

My daughter was in the area for a concert. Rather than drive late at night we decided to stay in Jacksonville. Having never stayed in the area, I took a look at what the other hotels offered and decided the Hyatt was the one. My requirements: valet parking, room service and location. Beyond glad I booked this hotel. There is...

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Helpful?
Thank californiamom
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings californiamom, Thank you for choosing to stay with us while in Jacksonville. I am delighted to hear you enjoyed the hotel and our service. We are honored to have been able to 'wow' you during your stay with our staff and amenities. We look forward to welcoming you back again soon. Warm Regards, Rachel Otis Marketing Manager

Weeki Wachee, United States
Reviewed 21 July 2016 via mobile

We stayed here for a concert at the arena. We were able to walk to the arena. It takes about 15 minutes on foot. We were going to try to take a cab back to the hotel after the concert since it was late. We couldn't find one so we walked back and it was fine. Not sure I'd really...

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Helpful?
Thank Sharony S
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Sharony S, Thank you for choosing to stay with us while in Jacksonville. We are delighted to hear you enjoyed the hotel and our service. Our hotel is the perfect location to stay with being the closest location to Veterans Memorial and Everbank Field. We are glad to hear you had a great concert weekend and hope to have...

Hinesville
Reviewed 21 July 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank JayBeez1
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Miami, Florida
Reviewed 21 July 2016 via mobile

Very big hotel with nice large rooms with very roomy bathrooms. Lots of dining options in and around hotel. Good gym with lots of treadmills and ellipticals overlooking the river. Nice path along river for running or walking. Rooms have a small fridge

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Helpful?
1Thank FlyingStew75
HyattMGR1, Owner at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings FlyingStew75, Thank you for choosing to stay with us while in Jacksonville. We are delighted to hear you enjoyed the hotel and our fitness center. The views while you work out are hard to beat. We look forward to having you stay with us again soon. Warm Regards, Rachel Otis Marketing Manager

Duluth, Georgia
Reviewed 21 July 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Indypacer1
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Reviewed 20 July 2016 via mobile

My family booked this hotel for our 41st &42nd Family reunion, and I must say we thoroughly enjoyed staying there. The staff were very helpful especially since our weekend event was during the Jazz festival so there was quite the crowd. The rooms were nice and clean and the live music in the lobby was a nice touch . I...

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Helpful?
1Thank Trese B
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Trese B, Thank youf or choosing to stay with us while in Jacksonville. I am delighted to hear you enjoyed the hotel and our service. Family reunions aresome of our favorite groups to host. You were in the hotel at a gream time too. We look forward to having you stay with us again soon. Warm Regards, Rachel Otis...

Reviewed 20 July 2016 via mobile

If it wasn't for the location I would not have stayed here. After staying here I probably will not stay here again. First $20 for parking when the room is $200 a night seems a bit strange. I have never had to pay for parking at a hotel. The room sleeps 4 ( 2 queen beds) only 4 very small...

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Helpful?
Thank lhurley16
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings lhurley16, Thank you for choosing to stay with us while in Jacksonville. We appreciate you providing us feedback. I apologize the hotel did not meet your expectations. We have heard guest feedback in regards to the limited drawer space and are currently working on a solution. Our hotel does have a microwave that is available to all guests in...

A TripAdvisor Member
Level Contributor
25 reviews
4 hotel reviews
2 helpful votes
Reviewed 20 July 2016 via mobile

There was no hair dryer in the room. When my husband called to ask if we can get 1 , the front desk lady said if the hair dryer is missing we will be charged $30 . Why we have to pay for something which was not their in the room when we checked in. Finally she send a hair...

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Helpful?
Thank A TripAdvisor Member
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings, Thank you for choosing to stay with us while in Jacksonville. We appreciate you taking time from your day to review us. We apologize the hotel did not meet your expectations. I will pass along your experience for our management team to review. We hope to have you try us again in the future. Warm Regards, Rachel Otis Marketing...

Pittsburgh, United States
Reviewed 19 July 2016

Review collected in partnership with Hyatt Hotels
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Thank Brandi H
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the essence of the lifestyle and landscape of the real Florida at our Hyatt Regency Jacksonville Riverfront hotel. Set along the St. Johns River within the heart of the city’s business, entertainment and sports districts, our outstanding downtown Jacksonville hotel is adjacent to the Jacksonville Landing, a hotspot for dining & entertainment, and within minutes of famous white sand beaches, championship golf courses, EverBank Field, water sports, museums and arts venues. ... more   less 

Additional Information about Hyatt Regency Jacksonville Riverfront

Address: 225 East Coast Line Dr, Jacksonville, FL 32202
Region: United States > Florida > Jacksonville
Price Range: ₹ 10,640 - ₹ 16,165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Jacksonville Riverfront 4*
Number of rooms: 963
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, HotelsforEveryone, Travelocity, Hyatt Hotels Corporation and TripOnline SA so you can book your Hyatt Regency Jacksonville Riverfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Jacksonville Riverfront
Hotel Style:
#1 Green Hotel in Jacksonville
#23 Business Hotel in Jacksonville
#25 Romantic Hotel in Jacksonville
#35 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Jacksonville Riverfront staff and other travellers.
18 questions
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Questions? Get answers from Hyatt Regency Jacksonville Riverfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get view of the river”
 of 5 bubbles 33tomv, 15 Jan 2017 | Read review
“Everything terrific; no negatives”
 of 5 bubbles warrant4, 14 Jan 2017 | Read review
“Ask for one on the higher level overlooking the river”
 of 5 bubbles sea7breeze, 8 Jan 2017 | Read review
“Absolutely get river view!”
  • Sunset on the river.
 of 5 bubbles Magnolia10, 27 Dec 2016 | Read review
“Ask for an upgrade in advance.”
 of 5 bubbles smorgan831, 21 Dec 2016 | Read review
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