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Hyatt Regency Jacksonville Riverfront

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Hyatt Regency Jacksonville Riverfront
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2,593 Reviews from our TripAdvisor Community

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Showing 2,551: English reviews
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South Daytona, Florida
Reviewed yesterday NEW

I already wrote to them about the horrible staff, dirty room, the items I took to front desk and they never got replaced, the seating and serving people in the lounge area an hour after we were told "no". The hour long wait in the sport bar for 2 cheese burgers and their horrible service/attitudes. They have alot of staff...

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1Thank X6436HZjohnc
Ashland, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 24 January 2017

We stayed at the Hyatt Regency in an executive suite (separate BR) with my granddaughter for a Supernatural Convention for 3 nights. Needless to say the place was packed. But the staff was fantastic, above and beyond. We arrived well before our check in time and waited while they cleaned our room. Because of the wait they comped us a...

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Thank Ray4461
About Hotel's Favourite Review
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings Ray4461, Thank you for choosing to stay with us while in Jacksonville. We are delighted to see you enjoyed the hotel and our service during the Supernatural Convention. Our river view rooms are some of the best views in Jacksonville. We look forward to welcoming you back soon. Warm Regards, Rachel Otis Marketing Manager

Savannah
Reviewed yesterday NEW

Love the older black gentleman that helped with the luggage when you check-in makes me want to come back just to see him . We go to the Florida Theatre quite often so it is a nice place to stay. Walking distance from the hotel and walking distance from restaurants

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Thank pauldY1228AR
Ponce, Puerto Rico
Reviewed 2 days ago NEW

Good experience, great location If you like a view, enjoy a walk, and like options for dinning, this is the hotel to visit. It is right next to The Jacksonville Landing which has plenty of options for dining.

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Thank noemic963
Richmond, Virginia
Reviewed 3 days ago NEW

Beautiful location. On the water. Not a great area at night. I was there during the week maybe weekends are more active. Hotel was nice a bit pricey. The staff was very friendly and efficient. Construction along the water was a distraction but when done will be a nice view.

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Thank L9992FXjuliec
Sacramento, California
Reviewed 3 days ago NEW

This was my first stay at the Hyatt Regency Jacksonville Riverfront. I selected it to host a business meeting and made use of the meeting facilities on property. The streets around the hotel are undergoing construction which can be a noise and dust distraction for guests so take precautions. My check-in process took longer than usual without explanation. The front...

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1Thank FamilyTraveler6070
Jacksonville, Florida
Reviewed 3 days ago NEW

Used to be my preferred choice but this has changed due to last experience. I had simple issues/request that were. It fulfilled, took 2 calls to request a inroom breakfast card for the door to get it and took 3-4 hours for someone to bring it to the room so I could order breakfast that is one of the hotels...

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Thank mattgthomas
Charlotte, North Carolina
Reviewed 4 days ago NEW

We chose the Hyatt as a half way point to stay over for one night on a long road trip with our kids. I used booking.com to book the hotel a few months in advance but got a nice email from Hyatt about 2 weeks before our stay from them asking if they could accommodate any specials needs. I thought...

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Thank Amy M
Tampa, Florida
Reviewed 1 week ago

This is a very nice hotel. Its clean, well kept, and has lots of amenities. We received an email from the hotel a few days before we arrived for our stay offering us an upgraded room with river front views for $10 extra a day. We accepted the upgrade. When we arrived at the hotel our room was on the...

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Thank Heidi H
Tampa, Florida
Reviewed 1 week ago

Very positive experience overall. The value was great and the lounge was great with very friendly staff. Room was clean and nice and quiet. Family friendly hotel. I would recommend this place to stay in jacksonville.

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Thank teresatC9004DF
HyattMGR1, Manager at Hyatt Regency Jacksonville Riverfront, responded to this review

Greetings teresatC9004DF, Thank you for choosing to stay with us while in Jacksonville. I am delighted to see you enjoyed the hotel and our service. We look forward to welcoming you back soon. Warm Regards, Rachel Otis Marketing Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the essence of the lifestyle and landscape of the real Florida at our Hyatt Regency Jacksonville Riverfront hotel. Set along the St. Johns River within the heart of the city’s business, entertainment and sports districts, our outstanding downtown Jacksonville hotel is adjacent to the Jacksonville Landing, a hotspot for dining & entertainment, and within minutes of famous white sand beaches, championship golf courses, EverBank Field, water sports, museums and arts venues. ... more   less 

Additional Information about Hyatt Regency Jacksonville Riverfront

Address: 225 E Coastline Dr, Jacksonville, FL 32202-5458
Region: United States > Florida > Jacksonville
Price Range: ₹ 9,529 - ₹ 15,947 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Jacksonville Riverfront 4*
Number of rooms: 963
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, HotelsforEveryone, Travelocity, Hyatt Hotels Corporation, TripOnline SA, Cheap Tickets and getaroom.com so you can book your Hyatt Regency Jacksonville Riverfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Jacksonville Riverfront
Hotel Style:
#1 Green Hotel in Jacksonville
#23 Business Hotel in Jacksonville
#25 Romantic Hotel in Jacksonville
#35 Family Hotel in Jacksonville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Jacksonville Riverfront staff and other travellers.
19 questions
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Questions? Get answers from Hyatt Regency Jacksonville Riverfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If booking riverfront rooms make sure the construction has completed!!”
HeidiPurvis, 18 Apr 2017 | Read review
“I was on the 17th Floor and it was very quiet.”
Tito-One, 12 Apr 2017 | Read review
“Stay at the Regency Club and on a higher floor.”
MMSilverman, 5 Apr 2017 | Read review
“Ask for a room on the river side”
985GloriaS, 31 Mar 2017 | Read review
“Do not be afraid to speak up ask for what you want or need?”
jkkephart1975, 29 Mar 2017 | Read review
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