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Jacksonville Plaza Hotel & Suites

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Traveller (103)
Room & Suite (117)
Dining (3)
Overview
  • Excellent35%
  • Very good32%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“room was clean”(57 reviews)
“bagels”(39 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Fitness centre
2 Star Hotel
All hotel details
Offers from Jacksonville Plaza Hotel & Suites
Special Offer: 2 miles to the Airport! ✈
Hotel packages
Offers from Jacksonville Plaza Hotel & Suites
Special Offer: 2 miles to the Airport! ✈
Hotel packages
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (644)
There are newer reviews for Jacksonville Plaza Hotel & Suites
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201
198
126
54
36
Show reviews that mention
All reviewscontinental breakfastroom was cleanbagelscruise portairport shuttlerooms are smallshuttle servicewaffle housefree shuttlefridge and microwavecruise packageneeded a place to stayparking lotstaff was friendlyrestaurants and shoppingcoffee makerthe breakfast area
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191 - 195 of 615 reviews
Reviewed 28 October 2015

I have told people before about your facility. The only problem I can say is you use to be able to use a coupon & reserve your room and now you have to just show up if you have a coupon (Florida Traveler) and take...More

Thank gbman65
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 3 November 2015

Dear gbman65, We greatly appreciate you taking the time to post a review based off your recent stay here at the Jacksonville Plaza Hotel! We are pleased to see that you are taking advantage of park and fly option, which definitely saves you time and...More

Reviewed 26 October 2015

The motel is very basic, but clean and comfortable. The breakfast is mostly bread products. The wi-fi was unreliable. The motel is located among a number of more desirable and possibly less expensive properties clustered near the airport. Check those out before you decide on...More

Thank Carol A
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 3 November 2015

Dear Carol A, We appreciate you taking the time to submit a review regarding your recent stay with us. However we do wish that your stay had been more pleasant, as our staff strive to provide a clean and comfortable accommodation in that our guest...More

Reviewed 26 October 2015

the pictures online will completely fool you. this was the smallest, oldest, smelliest hotel room i've ever stayed in. we only picked this place b/c they stated we could "take a shuttle from the hotel to the jacksonville port".... what we really had to do...More

Thank Shelby R
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 28 October 2015

Dear Shelby R, We appreciate all feedback, we are sorry to hear that your stay with us was not a satisfying one. Unfortunately the time of your stay the power outage was due to bad weather completely out of our control and our water heater...More

Reviewed 24 October 2015 via mobile

This hotel was a pleasant surprise. It was very safe and comfortable and I would stay again. We bought the park and cruise package and overall had a great experience. However, apparently you need to schedule a shuttle to the cruise port way in advance,...More

1  Thank Courtney R
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 27 October 2015

Dear Courtney R, We appreciate your review based off your recent stay with us here at the Jacksonville Plaza Hotel. We are also happy to see that you booked our sail and save package but do see that you were not completely satisfied with how...More

Reviewed 20 October 2015 via mobile

Jacksonville Plaza was a very clean hotel. The staff was helpful and pleasant. The hotel was quiet. Good location. We just needed an overnight stay and got it with the plaza. Great value for an excellent price. Would happily stay there again. Only "complaint" would...More

Thank Linda R
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 21 October 2015

Dear Linda R, Thank you for taking the time to submit your review, we are happy to see that overall you had a satisfying stay and that our staff was helpful and pleasant. We do however take all suggestions serious, so we will definitely look...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Multilingual Staff
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 78 - US$ 108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms
Details
Price range
US$ 78 - US$ 108 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms
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Traveller (103)
Room & Suite (117)
Dining (3)
Amenities (26)
Questions & Answers
Ask a question
LisaA1980
19 April 2018|
AnswerShow all 2 answers
Response from johnbD4761JH | Reviewed this property |
Rooms are about standard size for a hotel with costs at their level. They are adequate size for one or two persons.
0
Votes
judithstruck
4 September 2016|
AnswerShow all 8 answers
Response from Renee G | Property representative |
Yes. If you book directly with us either by phone or on our website, it will include 5 days of free parking. Any additional nights will be $5.00 per night.
1
Vote
arulsatch
18 May 2016|
AnswerShow all 4 answers
Response from Renee G | Property representative |
We offer sail and save package that includes parking for one vehicle for the duration of the cruise and two round trip shuttle vouchers. Otherwise if the package is not purchased the shuttle vouchers to the port cost $20... More
1
Vote
Room Tips
"Go somewhere else."
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"Please don't stay here"
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"as for one of the renovated rooms"
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"Try to get a ground floor. Or don't wait too late to request to be moved to another room. Desk clerks was..."
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