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Jacksonville Plaza Hotel & Suites

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Traveller (103)
Room & Suite (117)
Dining (3)
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Overview
  • Excellent35%
  • Very good32%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“room was clean”(57 reviews)
“bagels”(39 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Fitness centre
2 Star Hotel
All hotel details
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Offers from Jacksonville Plaza Hotel & Suites
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Offers from Jacksonville Plaza Hotel & Suites
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (646)
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617 results
Traveller rating
201
198
127
55
36
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LanguageEnglish
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201
198
127
55
36
Show reviews that mention
All reviewscontinental breakfastroom was cleanbagelscruise portairport shuttlerooms are smallshuttle servicewaffle housefree shuttlefridge and microwavecruise packageneeded a place to stayparking lotstaff was friendlyrestaurants and shoppingcoffee makerthe breakfast area
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1 - 5 of 617 reviews
Reviewed 1 week ago

Four of us asked for a shuttle to our cruise ship, said it was leaving a 1:00 the next afternoon. Clerk said no it was at 4 but we insisted it was 1, we were told it was no problem the shuttle would pick us...More

Thank janice385
Hotel's Favourite
Reviewed 5 February 2018

I had a nice stay here. My room was clean and comfortable. Its also in a convenient location. Very quick drive to the Airport. I would stay here again with no hesitations. The sign was not lit so it was a little hard to find...More

Thank marykempter
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 23 March 2018

Dear marykempter, We are very pleased to see that you were satisfied with your stay here at the Jacksonville Plaza Hotel. We greatly appreciate you taking the time to submit your review and we hope to see you and your family in the future! Thank...More

Reviewed 4 weeks ago

This hotel is nice to stay in but there are a few things that you are not told before booking on any site. 1. There is a $2.58 fee when you arrive 2. The shuttle to the port will cost $22.00 per person. I suggest...More

Thank Wizzo B
Reviewed 13 April 2018

Had terrible experience with hotel nearby, packed up and went to the Jacksonville Plaza Hotel. Front desk gentleman, Abraham, was kind and efficient and let us look at the available rooms. The first one, which we stayed in, was the smallest and very clean and...More

Thank Sally E
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 13 April 2018

Dear Sally E, Thank you greatly for your review! We are very pleased to hear that you had an excellent experience with us here at the Jacksonville Plaza Hotel. We too are glad you found us and hope to see you again in the future,...More

Reviewed 6 April 2018

I was very disappointed with this hotel, I booked it after reading good reviews but I thought it was way over priced for the quality. Rooms were small and not very clean, and things were very worn and outdated.

Thank Dlohnes
Response from Renee G, Guest Relations Manager at Jacksonville Plaza Hotel & SuitesResponded 13 April 2018

Dear Dlohnes, We appreciate your feedback, we are sorry to hear that you were not satisfied with your stay. We wish you could have had a better experience with us.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Multilingual Staff
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 74 - US$ 103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms
Details
Price range
US$ 74 - US$ 103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Room types
Non-Smoking Rooms
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Traveller (103)
Room & Suite (117)
Dining (3)
Amenities (26)
Questions & Answers
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LisaA1980
19 April 2018|
AnswerShow all 4 answers
Response from Laura W | Reviewed this property |
Just average size.
0
Votes
judithstruck
4 September 2016|
AnswerShow all 8 answers
Response from Renee G | Property representative |
Yes. If you book directly with us either by phone or on our website, it will include 5 days of free parking. Any additional nights will be $5.00 per night.
1
Vote
arulsatch
18 May 2016|
AnswerShow all 4 answers
Response from Renee G | Property representative |
We offer sail and save package that includes parking for one vehicle for the duration of the cruise and two round trip shuttle vouchers. Otherwise if the package is not purchased the shuttle vouchers to the port cost $20... More
1
Vote
Room Tips
"Go somewhere else."
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"Please don't stay here"
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"as for one of the renovated rooms"
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"Try to get a ground floor. Or don't wait too late to request to be moved to another room. Desk clerks was..."
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