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Aloft Jacksonville Airport

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Traveller (115)
Room & Suite (47)
Pool & Beach (5)
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Overview
  • Excellent23%
  • Very good37%
  • Average19%
  • Poor12%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
3 Star Hotel
All hotel details
Offers from Aloft Jacksonville Airport
Special Offer: $10 Breakfast Credit
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Offers from Aloft Jacksonville Airport
Special Offer: $10 Breakfast Credit
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (433)
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All reviewsjacksonville airportwithin walking distancelobby barrestaurants and shoppingbed was comfortablehotel chainan overnight stayoutdoor poolshuttle servicealoftsoutbackfurnishingscruiseinterstate
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Reviewed 28 June 2016 via mobile

Recently stayed at the aloft Jacksonville airport location great hotel comfortable beds beautiful view nice television staff was great very accommodating very close to restaurants and dining I definitely recommend this hotel if you're in the area

Thank Vacationbabay2014
Response from LaRhonda S, Starwood Hotels at Aloft Jacksonville AirportResponded 7 July 2016

Dear Vacationbabay2014, We're thrilled to hear you enjoyed your recent stay with us thanks to our beautiful views, great team, comfortable beds, and more! Thank you for sharing your review - take care.

Reviewed 23 June 2016

On my sons Birthday weekend we decided to visit this hotel while in Jacksonville. What a mistake!!! Big one!!! Not only where the front desk girsl unhelpful they just did not care! While I was checking in I saw a total of 4 different complaints....More

Thank soaracademy
Response from LayneMatthews, Director of Marketing & eCommerce at Aloft Jacksonville AirportResponded 6 July 2016

Dear soaracademy, Thank you so much for sharing your comments with us. We definitely missed the mark in delivering satisfactory service and we humbly apologize. Our company recently bought this hotel and we are working through inventories to rebuild supply pars. We will ensure the...More

Reviewed 22 June 2016 via mobile

I saw this online and saw it had good reviews. While I don't have any life changing negatives to say I will just say I was rather disappointed. The bar never seemed to open. The carpets looked like they hadn't been vacuumed in a while....More

Thank Adam C
Response from Chris S, Manager at Aloft Jacksonville AirportResponded 22 July 2016

Hi Adam, Thank you for your review. While this is disappointing to read, I would like to take the opportunity to apologize for the condition of your room. This is not normal for us at all. With that said, I will say that we take...More

Reviewed 17 June 2016 via mobile

Recently I started a new job and have been traveling to JAX regularly. This was my first visit where I booked my own travel and I love Starwood hotels (I'm SPG gold member) so I decided to try out the Aloft. The service was great,...More

1  Thank Smsp7
Response from LaRhonda S, Starwood Hotels at Aloft Jacksonville AirportResponded 6 July 2016

Dear smsp7, As a loyal Gold SPG member, you know the standards we hold for all of our Starwood properties, and we sincerely apologize that we did not meet these expectations during your stay. we also appreciate you notifying us of the cleanliness of your...More

Reviewed 11 June 2016 via mobile

Rooms are very small and the mattress on beds are cheap. I was given a RSVP number on iPhone and they said the reservation disappeared from their system. We came back at 5 pm after being gone all day and the room had not been...More

1  Thank Becci E
Response from LaRhonda S, Starwood Hotels at Aloft Jacksonville AirportResponded 6 July 2016

Dear Becci E, We are disheartened to hear that you did not like our hotel, and regret that we ultimately lost your business. Thank you for taking the time to share your feedback with us. Take care.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 107 - US$ 177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 107 - US$ 177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (115)
Room & Suite (47)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Kayla C
14 September 2015|
AnswerShow all 2 answers
Response from Dawn C | Reviewed this property |
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Votes
Room Tips
"I asked for a room facing the back parking lot as you can see a large pond past the lot."
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"away from the elevator"
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"There are five floors. Choose the 4th or 5th for a great view."
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"Don't accept a room next to the elevator"
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