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    Extended Stay America - Jacksonville - Southside - St. Johns Towne Center

    33 reviews
    #101 of 134 Hotels in Jacksonville
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    10020 Skinner Lake Dr, Jacksonville, FL 32246-8454
    +1 877-432-9997
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Hotels.com
    US$ 86
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    ExtendedStay
    US$ 86
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    Booking.com
    US$ 86
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    Orbitz.comUS$ 86
    TravelocityUS$ 86
    Hotwire.comUS$ 86
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Hotels.com
    US$ 86
    ExtendedStay
    US$ 86
    Booking.com
    US$ 86
    Orbitz.com
    US$ 86
    Travelocity
    US$ 86
    Hotwire.com
    US$ 86
    TripAdvisor
    US$ 86
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    All photos (13) 13
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    Traveller (2)
    Room & Suite (7)
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    Overview
    2.5
    33 reviews
    • Excellent18%
    • Very good18%
    • Average9%
    • Poor15%
    • Terrible40%
    4 Mar 2018
    “Decent enough budget hotel, could be better”
    9 Feb 2018
    “Beautiful hotel horrible and l scary and murder right next-door couldn’t leave my room or the parking area”
    Hotel website
    +1 877-432-9997
    10020 Skinner Lake Dr, Jacksonville, FL 32246-8454 See on map
    AMENITIES
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    2 Star Hotel
    All hotel details
    Additional information
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    Offers from Extended Stay America - Jacksonville - Southside - St. Johns Towne Center
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    Rooms
    3 Jun4 Jun
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (33)
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    1 - 5 of 33 reviews
    Reviewed 1 week ago
    Non-Smokers Stay Away!

    Rooms have been smoked in for years! Burn holes in the bedspreads, cigarette butts all over the walkways and guests going in and out with lit cigarettes. We had five rooms and they all were the same. In addition, there was no shampoo in the...More

    Thank Pamela A
    Response from 00esa, Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 1 week ago

    Pamela, please accept our sincerest apologies for the issues you encountered while you were here and regret the inconvenience they caused. We will address your concerns and ensure we take actions for improvement. We value your feedback and hope you will give us the opportunity...More

    Hotel's Favourite
    Reviewed 12 July 2017
    Awesome place

    Very comfortable and clean. Friendly workers. Everything was very nice. Thank you, I will come back. Clean room, easy to park close to the room. The workers were very respectful and friendly, smiling. They seem to be happy in this place as well.More

    Review collected in partnership with Extended Stay
    1  Thank Cristina M
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 14 July 2017

    Cristina, thank you for staying at Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr. We are thrilled to see you loved the comfort of your spotless room and enjoyed the service provided by our courteous associates. We appreciate you sharing your...More

    Reviewed 3 April 2018
    Excellent Place to stay

    I have always loved the Extended stay America. Right from room facilities to Customer care. It has been an excellent experience always. I feel as if i am at home. Extended stay America Is the brand which can always be trusted.More

    Review collected in partnership with Extended Stay
    Thank vishalk822
    Response from 00esa, Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 4 April 2018

    Vishal, thank you for being loyal towards our brand and for taking the time to share your review. We are pleased to know how much you enjoyed your stay. We want our guests to feel like home and be as comfortable as possible. It was...More

    Reviewed 27 March 2018 via mobile
    Management not professional

    Other than Bryanna , Mark and Thomas this Hotel was absent of any class or professionalism. Manager Alaina really needs to grow up and needs to be sent to classes IMMEDIATELY on how to be professional!!! During our stay here I have had constant problems...More

    Thank Deborah C
    Response from 00esa, Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 28 March 2018

    Deborah, thank you for choosing our hotel. We appreciate you for complimenting Bryanna, Mark and Thomas. However, we sincerely apologize for the poor service you received from some of our staff. We are committed to delivering the excellent service and accommodations for all of our...More

    Reviewed 15 March 2018
    Nightmare

    OMG!!!The worst place I have ever been. The place was the dirtiest place I've ever been. The bottom of my feet turned black because I was barefoot. The tub was dirty and the people in the parking lots were scary. After leaving I found out...More

    Thank Lj C
    Response from 00esa, Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 16 March 2018

    It was disappointing to read your comments concerning your stay at our hotel. Even more distressing is the fact that you were met with anything other than friendly service in the process. This is not acceptable, and we will redouble our efforts to ensure this...More

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    About
    Amenities
    Top amenities
    Free Parking
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Free Parking
    Self-Serve Laundry
    Room amenities
    Microwave
    Details
    Price range
    US$ 90 - US$ 123 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
    Details
    Price range
    US$ 90 - US$ 123 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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    Traveller (2)
    Room & Suite (7)
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    Questions & Answers
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    vatson
    4 November 2015|
    Answer
    Response from Jeanette B | Reviewed this property |
    I am not sure when it was last renovated, but it is in extreme need of renovation at this time.
    0
    Votes
    Milton H
    26 November 2014|
    AnswerShow all 2 answers
    Response from princellp | Reviewed this property |
    Yes, they did get the exterminator in and we only saw a few more bugs after that. The A/C unit got replaced as well! As I stated, once I contacted the front desk of my concerns they immediately addressed them!
    0
    Votes
    Room Tips
    "Until it is renovated, choose no room!"
    Read review
    "run away from this place. unsafe dirty horrible experience"
    Read review
    "Rooms in the corner and you can park in front of your door."
    Read review
    "Don't Do It."
    Read review
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