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    Extended Stay America - Jacksonville - Southside - St. Johns Towne Center

    10020 Skinner Lake Dr, Jacksonville, FL 32246-8454
    +1 877-432-9997
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    4/2/2018 5/2/2018
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    US$ 97
    US$ 97
    US$ 97
    Traveller (42)
    Room & Suite (12)
    Dining (2)
    Overview
    • Excellent9%
    • Very good11%
    • Average14%
    • Poor15%
    • Terrible51%
    16 Nov 2017
    “Don’t think I’ll stay again.”
    7 Aug 2017
    “Disappointing”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Jacksonville - Southside - St. Johns Towne Center
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    Rooms
    4 Feb5 Feb
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (113)
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    1 - 5 of 109 reviews

    Reviewed 16 December 2017 via mobile

    This is an extended stay hotel. It comes with a kitchen and cabinets. Reading previous reviews my biggest thing is that the wifi is terrible. For good wifi you have to pay for it. And if you try the free wifi they give you then...More

    Thank Maputing E
    Response from 00esa, Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 17 December 2017

    Thanks for being our guest. We are happy to know you had an overall pleasant stay and that you liked your spotless room. However, we are sorry for the inconvenience you had with our Wi-Fi facility. We have followed up with our Engineering team to...More

    Hotel's Favourite
    Reviewed 12 July 2017

    Very comfortable and clean. Friendly workers. Everything was very nice. Thank you, I will come back. Clean room, easy to park close to the room. The workers were very respectful and friendly, smiling. They seem to be happy in this place as well.More

    Review collected in partnership with Extended Stay
    Thank Cristina M
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 14 July 2017

    Cristina, thank you for staying at Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr. We are thrilled to see you loved the comfort of your spotless room and enjoyed the service provided by our courteous associates. We appreciate you sharing your...More

    Reviewed 11 December 2017

    I will definitely be staying at Extended Stay America(Southside Location). The whole staff was so helpful and friendly. The rooms were so clean and neat. The parking area in relation to the room was right on point.I will definitely be staying here again.More

    Review collected in partnership with Extended Stay
    Thank wayner528
    Response from 00esa, Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 12 December 2017

    Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and...More

    Reviewed 30 November 2017 via mobile

    Aside from the usual at an Extended Stay, this had a couple of unpleasant surprises. Our room was one room down from the office. The foot traffic was enormous all night long. Our adjacent rooms (left, right & above) were very loud, playing loud music...More

    Thank Patricia P
    Response from 00esa, Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 4 December 2017

    We are sorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, so we are sorry we were not aware of the noise problem, as we would have been happy to try and resolve the issue or...More

    Reviewed 16 November 2017

    This is the first time I have stayed at an Extended Stay America. I paid for the daily room service but never received... there were light bulbs missing. I found out late the first night (to late) that there were no pans and dishes in...More

    Review collected in partnership with Extended Stay
    Thank William B
    Response from 00esa, Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 17 November 2017

    William, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$ 75 - US$ 120 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 20
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Extended Stay, Travelocity, Orbitz, getaroom.com and Cancelon so you can book your Extended Stay America - Jacksonville - Southside - St. Johns Towne Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Homestead Studio Suites Jacksonville - Southside - St. Johns Towne Hotel
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    Traveller (42)
    Room & Suite (12)
    Dining (2)
    Hotel & Grounds (32)
    Bathroom (7)
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    Ask a question
    Questions & Answers
    vatson
    4 November 2015|
    Answer
    Response from Jeanette B | Reviewed this property |
    I am not sure when it was last renovated, but it is in extreme need of renovation at this time.
    0
    Votes
    Milton H
    26 November 2014|
    AnswerShow all 2 answers
    Response from princellp | Reviewed this property |
    Yes, they did get the exterminator in and we only saw a few more bugs after that. The A/C unit got replaced as well! As I stated, once I contacted the front desk of my concerns they immediately addressed them!
    0
    Votes
    Room Tips
    "Rooms in the corner and you can park in front of your door."
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    "Don't Do It."
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    "Ground floor main building is always best."
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    "View the room before accepting at check-in."
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