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29 Apr 30 Apr
1 room, 2 adults, 0 children12
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US$ 102
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US$ 102
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Expedia.comUS$ 102
Orbitz.comUS$ 102
Hotwire.comUS$ 102
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ExtendedStayUS$ 102
Booking.comUS$ 102
TravelocityUS$ 102
Expedia.comUS$ 102
Orbitz.comUS$ 102
Hotwire.comUS$ 102
TripAdvisorUS$ 102
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I have always loved the Extended stay America. Right from room facilities to Customer care. It has been an excellent experience always. I feel as if i am at home. Extended stay America Is the brand which can always be trusted.More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank vishalk822
Response from 00esa, Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 2 weeks ago
Vishal, thank you for being loyal towards our brand and for taking the time to share your review. We are pleased to know how much you enjoyed your stay. We want our guests to feel like home and be as comfortable as possible. It was...More
Very comfortable and clean. Friendly workers. Everything was very nice. Thank you, I will come back. Clean room, easy to park close to the room. The workers were very respectful and friendly, smiling. They seem to be happy in this place as well.More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank Cristina M
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 14 July 2017
Cristina, thank you for staying at Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr. We are thrilled to see you loved the comfort of your spotless room and enjoyed the service provided by our courteous associates. We appreciate you sharing your...More
Other than Bryanna , Mark and Thomas this Hotel was absent of any class or professionalism. Manager Alaina really needs to grow up and needs to be sent to classes IMMEDIATELY on how to be professional!!!
During our stay here I have had constant problems...More
Thank Deborah C
Response from 00esa, Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 3 weeks ago
Deborah, thank you for choosing our hotel. We appreciate you for complimenting Bryanna, Mark and Thomas. However, we sincerely apologize for the poor service you received from some of our staff. We are committed to delivering the excellent service and accommodations for all of our...More
OMG!!!The worst place I have ever been. The place was the dirtiest place I've ever been. The bottom of my feet turned black because I was barefoot. The tub was dirty and the people in the parking lots were scary. After leaving I found out...More
Thank Lj C
Response from 00esa, Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 5 weeks ago
It was disappointing to read your comments concerning your stay at our hotel. Even more distressing is the fact that you were met with anything other than friendly service in the process. This is not acceptable, and we will redouble our efforts to ensure this...More
We stayed here for about a week. Overall it was a decent experience. I didn't expect much though from a budget hotel and it was pretty decent overall. However some thing which definitely must be taken care of are cockroaches, a few of which were...More
Thank Ankit G
Response from 00esa, Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 6 March 2018
Ankit, thank you for staying with us. We are glad to read you liked most the aspects of our hotel and had a pleasant time here. That being said, we are sorry for the unwanted visitors you encountered in your room. Thank you for bringing...More
Response from princellp | Reviewed this property |
Yes, they did get the exterminator in and we only saw a few more bugs after that. The A/C unit got replaced as well! As I stated, once I contacted the front desk of my concerns they immediately addressed them!
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Room Tips
"run away from this place. unsafe dirty horrible experience"