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    Extended Stay America - Jacksonville - Southside - St. Johns Towne Center

    10020 Skinner Lake Dr, Jacksonville, FL 32246-8454
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    27/8/2017 28/8/2017
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    US$ 81
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    Traveller (41)
    Room & Suite (12)
    Dining (2)
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    Overview
    • Excellent9%
    • Very good11%
    • Average13%
    • Poor15%
    • Terrible52%
    1 week ago
    “Disappointing”
    3 weeks ago
    “A very poor experience . Would never stay again”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Jacksonville - Southside - St. Johns Towne Center
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    Residence Inn Jacksonville Butler Boulevard
    236 reviews
    #66 of 133 hotels in Jacksonville
     
    Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
    596 reviews
    #29 of 133 hotels in Jacksonville
     
    Hilton Garden Inn Jacksonville JTB / Deerwood Park
    534 reviews
    #16 of 133 hotels in Jacksonville
     
    Sheraton Jacksonville
    29 reviews
    #37 of 133 hotels in Jacksonville
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (109)
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    1 - 5 of 105 reviews

    Reviewed 6 days ago via mobile

    The rooms are not clean as you can see if you enlarge this picture. And yes, that is a broken drawer bottom that they decided not to repair. Worse, within one hour of checking in, my car was vandalized when it was parked 10 feet...More

    Thank JoJoGlynn
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 5 days ago

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Hotel's Favourite
    Reviewed 12 July 2017

    Very comfortable and clean. Friendly workers. Everything was very nice. Thank you, I will come back. Clean room, easy to park close to the room. The workers were very respectful and friendly, smiling. They seem to be happy in this place as well.More

    Review collected in partnership with Extended Stay
    Thank Cristina M
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 4 weeks ago

    Cristina, thank you for staying at Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr. We are thrilled to see you loved the comfort of your spotless room and enjoyed the service provided by our courteous associates. We appreciate you sharing your...More

    Reviewed 1 week ago

    Poor quilty room condition due to proper housekeeping. First day I change my room because cannot sleep horrible sound of the air condition in room#106. then second-day new room 356, a lot of ladies hair on my bed between blanket and line. I noted before...More

    Review collected in partnership with Extended Stay
    Thank dhammikan2017
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 1 week ago

    Thank you for bringing these issues to our attention. We sincerely apologize for the maintenance and housekeeping issues you experienced during your stay. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so...More

    Reviewed 3 weeks ago

    The air didn't work, carpet was wet , room had bad odor, fridge leaked. I would never recommend this hotel to anyone. I needed to stay in area for 2 nights but had to leave and find another place to stay . Because room was...More

    Review collected in partnership with Extended Stay
    Thank brucemQ1388LI
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 3 weeks ago

    Bruce, it is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. I encourage you to...More

    Reviewed 4 weeks ago

    This place covers all the basic needs to stay away from home. I strongly recommend to anyone traveling with family. It's location is very convenient having a shopping center within walking distance and highway a block away.More

    Review collected in partnership with Extended Stay
    Thank anthonye997
    Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 4 weeks ago

    Anthony, it was our pleasure having you as our guest at Extended Stay America - Jacksonville - Southside - St. Johns Towne Ctr., and thank you for sharing your review with other travelers. It's great to know you enjoyed your time with us, and that...More

    Residence Inn Jacksonville Butler Boulevard
    236 reviews
    #66 of 133 hotels in Jacksonville
     
    Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
    596 reviews
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    Hilton Garden Inn Jacksonville JTB / Deerwood Park
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    Sheraton Jacksonville
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$ 69 - US$ 94 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 20
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Travelocity, Cancelon and Hotwire so you can book your Extended Stay America - Jacksonville - Southside - St. Johns Towne Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Jacksonville
    • Also Known As
    • Homestead Studio Suites Jacksonville - Southside - St. Johns Towne Hotel
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    Traveller (41)
    Room & Suite (12)
    Dining (2)
    Hotel & Grounds (31)
    Bathroom (7)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    vatson
    4 November 2015|
    Answer
    Response from Jeanette B | Reviewed this property |
    I am not sure when it was last renovated, but it is in extreme need of renovation at this time.
    0
    Votes
    Milton H
    26 November 2014|
    AnswerShow all 2 answers
    Response from princellp | Reviewed this property |
    Yes, they did get the exterminator in and we only saw a few more bugs after that. The A/C unit got replaced as well! As I stated, once I contacted the front desk of my concerns they immediately addressed them!
    0
    Votes
    Room Tips
    "Don't Do It."
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    "Ground floor main building is always best."
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    "View the room before accepting at check-in."
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    "I don't know if there is one 😦"
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