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    Extended Stay America - Jacksonville - Southside - St. Johns Towne Center

    10020 Skinner Lake Dr, Jacksonville, FL 32246-8454
    Hotel website
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 97
          US$ 97
          US$ 96
          Traveller (40)
          Room & Suite (12)
          Dining (2)
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          Overview
          • Excellent8%
          • Very good11%
          • Average14%
          • Poor15%
          • Terrible52%
          yesterday
          “James”
          4 days ago
          “Great Service!!!”
          Free Wifi
          Free Parking
          Non-Smoking Rooms
          Suites
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Self-Serve Laundry
          Breakfast included
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - Jacksonville - Southside - St. Johns Towne Center
          Special Offer: Save up to 10% TODAY!
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          Residence Inn Jacksonville Butler Boulevard
          231 reviews
          #62 of 133 hotels in Jacksonville
           
          Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
          576 reviews
          #21 of 133 hotels in Jacksonville
           
          Sheraton Jacksonville
          28 reviews
          #39 of 133 hotels in Jacksonville
           
          WoodSpring Suites Jacksonville Southeast
          27 reviews
          #3 of 11 Speciality lodging in Jacksonville
           
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Reviews (100)
          Traveller rating
          Traveller type
          Time of year
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          1 - 5 of 96 reviews

          Reviewed yesterday

          The room was not very clean ,clothes and food was left and the room from another guess. The staff was friendly but the room could have been much better!!! Seems like they were in a rush,! Wouldn't stay againMore

          Review collected in partnership with Extended Stay
          Thank jamesgA2820TP
          Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded yesterday

          Thank you for being our guest. We sincerely apologize for the housekeeping issues you experienced. We have procedures in place so these types of situations do not occur. Regrettably, we failed during this process and for that, I regret the inconvenience it caused. We can...More

          Reviewed 4 days ago

          A/C did not work. The bathroom sick would not drain!! People at the front desk were great. They allowed me to change to the room next door! I go to the Mayo Clinic when I stay here because of the staff. They do Ann outstanding...More

          Review collected in partnership with Extended Stay
          Thank lesliebU3148NB
          Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 3 days ago

          Thank you for staying at Extended Stay America - Jacksonville - Southside - St. Johns Towne. We were thrilled to read your comments about the great service you received from our staff, and how they exceeded your expectations. I will share your compliments with the...More

          Reviewed 2 weeks ago

          I planned this trip months in advance. My daughter will be a student at UNF and I wanted a place to go for the next four years as I visit. For some reason, I did not read the reviews before I checked in. I should...More

          Review collected in partnership with Extended Stay
          Thank Pam C
          Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 2 weeks ago

          Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

          Reviewed 4 weeks ago via mobile

          Do not stay here!! We made a big mistake since it was close to an event. The room was tiny, and bed too, just plain dirty carpet with a huge red stain- blood wine?? Old stain on top right of mattress. Bed was very lumpy,...More

          Thank divergirl001
          Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 4 weeks ago

          Thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. My staff and I are taking...More

          Reviewed 14 May 2017

          I booked a king suite 30 days in advance, due to a job relocation in Jacksonville. Upon checking in, I discovered my room to be disgustingly filthy (mud on the floors, moldy shower with soap scum, dirty microwave, visible dust and dirt, and I don't...More

          Thank John B
          Response from 00esa, General Manager at Extended Stay America - Jacksonville - Southside - St. Johns Towne CenterResponded 16 May 2017

          John, thank you for choosing our hotel and letting us know the areas where we are lacking. I am so disappointed to read that we did not live up to our typical standards, and we are truly sorry your stay was anything less than exceptional....More

          Residence Inn Jacksonville Butler Boulevard
          231 reviews
          #62 of 133 hotels in Jacksonville
           
          Homewood Suites by Hilton Jacksonville-South/St. Johns Ctr.
          576 reviews
          #21 of 133 hotels in Jacksonville
           
          Sheraton Jacksonville
          28 reviews
          #39 of 133 hotels in Jacksonville
           
          WoodSpring Suites Jacksonville Southeast
          27 reviews
          #3 of 11 Speciality lodging in Jacksonville
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Room amenities
          • Microwave
          Details
          • Price range
          • US$ 71 - US$ 106 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Suites
          • Number of rooms
          • 20
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Extended Stay, Expedia, Priceline, Hotwire, Hotels.com, Travelocity and Cancelon so you can book your Extended Stay America - Jacksonville - Southside - St. Johns Towne Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Florida >
          • Jacksonville
          • Also Known As
          • Homestead Studio Suites Jacksonville - Southside - St. Johns Towne Hotel
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          Traveller (40)
          Room & Suite (12)
          Dining (2)
          Hotel & Grounds (30)
          Bathroom (7)
          Nearby
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          Residence Inn Jacksonville Butler Boulevard
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          .34 km away
           
          Nearby Restaurants
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          Bahama Breeze
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          Nearby Attractions
          St Johns Town Center
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          Dog Wood Park
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          Questions & AnswersAsk a question
          vatson
          when was this place renovated
          4 November 2015|
          Answer
          Response from Jeanette B | Reviewed this property |
          I am not sure when it was last renovated, but it is in extreme need of renovation at this time.
          0
          Votes
          Milton H
          was the very bad reviews that states bugs and being drity adress
          26 November 2014|
          Answer Show all 2 answers
          Response from princellp | Reviewed this property |
          Yes, they did get the exterminator in and we only saw a few more bugs after that. The A/C unit got replaced as well! As I stated, once I contacted the front desk of my concerns they immediately addressed them!
          0
          Votes
          Room Tips
          "Don't Do It."
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          "Ground floor main building is always best."
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          "View the room before accepting at check-in."
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          "I don't know if there is one 😦"
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