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Country Inn & Suites By Carlson, Jacksonville West

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Country Inn & Suites By Carlson, Jacksonville West
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253 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Start your review of Country Inn & Suites By Carlson, Jacksonville West
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Troy, Michigan
Reviewed yesterday NEW

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Lois K
anderson, United States
Reviewed 1 week ago

Breakfast is instant, hot tub didn't work, ac in divided living room didn't reach from the bedroom. Room was average, pond next door was cute, and some of the staff was nice. The location was good everything was close by, outside of the hotel was nice. The cleaning staff did come into our rooms multiple times even with the do...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank gregorybZ9068PA
RegionalManagerSE, General Manager at Country Inn & Suites By Carlson, Jacksonville West, responded to this review

Dear gregorybz9068pa, We apologize for the AC not working to your expectations. We looked through our guest log and noticed that this was not reported until check out time. Please consider bringing this to a team members attention as early as possible so that we are better able to assist you during your stay. We want to see all of...

Murrells Inlet, South Carolina
Reviewed 3 weeks ago

My wife booked this hotel and was told she could pay cash for the room. She also let them know it would be a late check in. We got a phone call from the manager telling us our card was declined which is the card they used to hold the room in the first place. They are not supposed to...

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Helpful?
Thank Crooner82
RegionalManagerSE, General Manager at Country Inn & Suites By Carlson, Jacksonville West, responded to this review

Dear Guest, Thank you for your insight. We do require a valid credit card to ensure a late arrival reservation even though you would be paying cash upon check-in. As a courtesy you were contacted and given the opportunity to update your reservation with a valid credit card that have funds in order to hold your room for late arrival....

Gainesville, Florida
Reviewed 11 January 2017

The room was cleaned when I arrived but there were some issues with the furniture (sofa), so by time I returned from my daily outing the Receptionist had the furniture replaced by the time I had returned to my room. Receptionist was pleasant and kind. Any complaints or issues that I had during my stay she was willing to correct...

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Helpful?
Thank tsimmons27
Reviewed 11 January 2017

I always stay at this hotel whenever I'm in Jacksonville. The receptionist Ms. Pamela were very pleasant and nice to talk to. My room was excellent. This is the hotel my family and I stay and will always stay when we come to Jacksonville.

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Helpful?
Thank Rosa D
florida, United States
Reviewed 5 January 2017

The employeee that checked us in the evening was terrific had sense of humor and great restaurant / pizza recommendation...Rennas is great pizza...The last morning was disappointing there was no hot breakfast at 8:00 AM and could not find a hotel employee...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Kevin C
RegionalManagerSE, General Manager at Country Inn & Suites By Carlson, Jacksonville West, responded to this review

Dear Guest, We are happy to see that the evening guest services agent was helpful during your check-in process. We will look further into the situation you have mentioned regarding the breakfast and why an employee was not available to you during the breakfast hours. We sincerely apologize about this incident and hope that you will allow us another chance...

Lebanon, Ohio
Reviewed 2 January 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Cheryl T
Anderson, South Carolina
Reviewed 30 December 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank E507ITlisas
Destin, United States
Reviewed 21 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank H312YRstephanies
RegionalManagerSE, General Manager at Country Inn & Suites By Carlson, Jacksonville West, responded to this review

Rockledge, Florida
Reviewed 21 November 2016 via mobile

Stayed November 17, 2016 for one night. The first room they gave us was covered in ants right when we walked in so we had to change rooms and the second room they gave us in the middle of the night my wife and seven-year-old daughter woken up to bed bugs biting them my seven-year-old was in tears. Went down...

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Helpful?
Thank Bobblay12
RegionalManagerSE, General Manager at Country Inn & Suites By Carlson, Jacksonville West, responded to this review

Dear guest, We understand that you are very upset regarding your stay. After your stay we did call upon a professional pest control service to determine if your accusation were accurate. We are happy to find that the accusations you have presented in your review are proven to be not true in which Knox Pest Control Services has given us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newest Country Inn & Suites located in Jacksonville, FL. The hotel is located off I295, Exit 22 behind Wendy's Restaurant. The hotel offers Standard, Studios, and Suites available in King or Two Queen Bed configurations. Enjoy a hot breakfast with a rotational menu. The hotel offers many amenities including fitness center, outdoor swimming pool, free Wi-Fi, 24 hr coffee bar and freshly baked cookies. All rooms offer mini-fridge, microwave, coffee makers, iron/ironing board and 32" LCD TVs. Upgrade to our suite and enjoy total privacy to the living room area. Suites also include a pull out sofa bed with a TV in the bedroom area as well as the living room. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Jacksonville West

Address: 7035 Commonwealth Ave, Jacksonville, FL 32220
Region: United States > Florida > Jacksonville
Price Range: ₹ 7,246 - ₹ 8,991 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Jacksonville West 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Country Inn & Suites Jacksonville West Hotel Jacksonville
Country Inn And Suites Jacksonville West
Jacksonville Country Inn
Hotel Style:
#2 Green Hotel in Jacksonville
#28 Business Hotel in Jacksonville
#35 Romantic Hotel in Jacksonville
#40 Family Hotel in Jacksonville
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Jacksonville West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are in good condition....”
 of 5 bubbles tsimmons27, 11 Jan 2017 | Read review
“All rooms are quiet, and large”
 of 5 bubbles 771rosad, 11 Jan 2017 | Read review
“Ask for quiet room away from the highway”
 of 5 bubbles halexd, 26 Jul 2016 | Read review
“upper rooms but not necessary in this location”
 of 5 bubbles 741mp741, 26 Jul 2016 | Read review
“The spa rooms are larger, that's a plus”
 of 5 bubbles donnied219, 25 Apr 2016 | Read review
5 of 5