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We have stayed several times at this property as we travel from AZ to the Midwest and return. The reason we stay here instead of Albuquerque is that it is a few miles closer to home and makes an easy drive on the final day...More
This was a nice deal for a clean and new hotel. The interior of the room was modern, comfortable and quiet (no train noise!). This was a great way to spend the night while exploring the El Morro and El Malpais National Monuments in the...More
Good property right off I-40 and close to Route 66. Typical quality of a Holiday Inn Express. For train buffs, book a room on the backside of the hotel on the top floor - you have a great view of the BNSF main line -...More
2 Thank Chuck B
Response from HIEGRTNM, Manager at Holiday Inn Express Hotel & Suites Grants-MilanResponded 7 September 2017
We would like to say thank you for your feedback. We appreciate you and your loyalty. We hope you choose us again in the near future. Again, a warm thank you and for choosing us and our brand.
Holiday Inn Express &...More
All is there what you'd expect from a Holiday Inn Express.
Extra Kudos to reception staff who are super friendly.
What I really don't understand however, is that housekeeping knocking the door loudly at 8.30am. When I opened the door I asked why they are...More
1 Thank StephaneHug
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grants-MilanResponded 20 August 2017
Thank you for opting to stay with us and sharing your thoughts. I'm very sorry to learn about your less than pleasant experience with our one of housekeeping staff. On the upside, thank you for appreciating the service from our Front Desk staff....More
I was given a price for 2 rooms with my Military discount and when I went to check out I was charged over $40.00 more per room than quoted before taxes. I called and finally got the manager the only one in the hotel that...More
Thank Daniel W
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Grants-MilanResponded 12 August 2017
Dear Daniel W,
We appreciate you for sharing your review about your recent stay.
We are very sorry that you did not experience an exemplary hotel stay because of the level of service your have received. I apologize for any inconvenience you might have experienced....More
US$ 121 - US$ 153 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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