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Four Points by Sheraton Philadelphia Northeast

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15 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Start your review of Four Points by Sheraton Philadelphia Northeast
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East Amherst
Reviewed 3 days ago NEW

Good location, friendly staff, nice pool, must have been wonderful in its heydey. The rooms were quiet and well equpped, loved the bathrooms plenty of room. Good location near shopping and restaurants.

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Helpful?
Thank Patricia H
Management response:

Thank you for your feedback. We look forward to you staying with us again in the near future.

Baltimore, Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 26 January 2017

My husband I stayed at this hotel for his birthday getaway.We were very pleased with the staff upon checking in and during our stay. The room was pretty spacious(king room) and clean. The bed was very comfortable. We had a view of the shopping areas.Which I thought was ok. They have plenty of stores in the area.(Giant, Marshalls,Burlington,Walmart ,Lowes and...

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Helpful?
Thank sweetpea1217
About Hotel's Favourite Review
Management response:

Thanks for staying with us. I couldn't ask for better comments. We hope to see you again. Jack H.

Arlington, Virginia
Reviewed 4 days ago NEW

The problems of this hotel go on and on. When I went to my room, there was no bar of soap. When I called to ask for one, I was told to use the jell in the shower. I asked for a wake-up call twice and never received them. I was told that a taxi was called for me in...

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Helpful?
Thank Tillie H
Management response:

I apologize for the issues you experienced during your stay. We strive to give excellent service at all times, but obviously dropped the ball this time. I hope you give us a chance to show you how well we can do in the near future.

Key West, Florida
Reviewed 2 weeks ago

Hotel room drapes were deplorable. Latex backing had deteriorated in most spots and drapes did not close properly. Had to use paper clips (from front desk) to close gaps. Excuse was that remodeling had to be done. In the morning all the rotted spots on the drapes allowed the light in. Looked like a light show. Advertise restaurant. Joke. Food...

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Helpful?
Thank carolesouth
Management response:

Thank you for bringing this to our attention. We take matters such as this very seriously. I apologize for any inconvenience or issues you experienced during your stay. I will share your comments with the staff.

Boston, Massachusetts
Reviewed 3 weeks ago

I booked this hotel not realizing how faraway it is from center city Philly (40 min drive, not close to train station). It's close to the regional airport- not the main airport. Upon checking into this hotel, you have to sign a code of conduct because so many people rent rooms to party.That was the first bad sign. Room was...

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Helpful?
1Thank kelley h
Management response:

Thank your for taking the time to complete a review. Your feedback is greatly welcomed. I apologize for any inconveniences you may have experienced while staying with us. We hope to see you here again when you need to be in the area. Thanks for your patronage. Jack H.

Glengary, West Virginia
Reviewed 3 weeks ago

We had booked a disabled access room. The room had a spacious bathroom with bars as requested. It also had ample pass through space. This would be a good room for someone who has another person with them to assist. The room itself was clean but a bit shabby in appearance. Also, unfortunately, our room shared a common wall with...

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Helpful?
Thank mamalynx
Management response:

Thank you for the feedback. I apologize for the issues you experienced, and will follow up with the appropriate departments. We appreciate your patronage and hope to see you again. Jack H.

Reviewed 17 March 2017

Extremely rude front desk. Don't try to checkin before three, not at all prepared or care to be. Don't seem to understand or be bothered to check any notes or requests in reservation. Severely dated for a Sheraton rooms are more along super 8 style. Dirty and smelly hallways, probably ground into the ancient carpet. 'Restaurant is just a breakfast...

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Helpful?
Thank Carleen B
Reviewed 13 March 2017

Really good value. Free parking. Clean room. Nice front desk staff. Quick check-in/out. Only stayed one night so I didn't check out the pool or much of the hotel to be honest. But the bed was comfortable. The HVAC unit was a little loud but that is just how those things are. That's not something the hotel has any control...

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Helpful?
Thank ElleEff
Management response:

Thank you for your feedback. We are pleased that you enjoyed yourself, and we hope to see you again soon.

Reviewed 11 February 2017 via mobile

this is my first ever review on TripAdvisor but I can't help but rave about my server/bartender David. He was so attentive and helpful I really couldn't have asked for better service. If you are ever visiting philly ask for David at the four points. He's great!

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Helpful?
Thank Betsy S
Management response:

Thank you for the positive review. I'll make sure David is aware of the nice comments.

Columbus, Ohio
Reviewed 28 January 2017

My husband I stayed four nights over the Christmas to visit local family and friends. Simple and decent hotel. Very reasonably priced. Ample parking space. Room and bed were clean and comfortable. Staff were friendly. Housekeeping was pretty good. Stores and restaurants are nearby. Although the building felt a little old, if you need a clean room in a convenient...

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Helpful?
Thank Falafel21
Management response:

Thank you for taking the time to complete the rating and give feedback for the hotel. The information that you provided is important for the training of the staff. We look forward to having you stay with us again in the near future. Jack H.

10 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points by Sheraton Philadelphia Northeast a relaxing and convenient stay just minutes from downtown, Bucks County, PARX Casino, and Northeast Philadelphia Airport with free shuttle service. ... more   less 

Additional Information about Four Points by Sheraton Philadelphia Northeast

Address: 9461 Roosevelt Boulevard, Philadelphia, PA 19114
Region: United States > Pennsylvania > Philadelphia
Price Range: ₹ 7,520 - ₹ 12,771 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Philadelphia Northeast 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Four Points By Sheraton Philadelphia Northeast Hotel Philadelphia
4 Points By Sheraton Philadelphia Northeast
Four Points Philadelphia Northeast
Philadelphia Sheraton
Philadelphia Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Philadelphia Northeast staff and other travellers.
9 questions
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West Trenton, New Jersey
3 months ago
Virginia, USA
5 months ago
South Jordan, Utah
7 months ago

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Questions? Get answers from Four Points by Sheraton Philadelphia Northeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get a room against the elevators.”
mamalynx, 3 Apr 2017 | Read review
“Management claims hotel undergoing updates. Call ahead to see if completed”
665carleenb, 16 Mar 2017 | Read review
“Don't choose one at all!”
drlauriea, 12 Jan 2017 | Read review
“5th floor is quiet”
H9745YYrobertb, 18 Dec 2016 | Read review
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