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Embassy Suites by Hilton Philadelphia - Center City

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Embassy Suites by Hilton Philadelphia - Center City
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20 Reviews from our TripAdvisor Community

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Showing 19: English reviews
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Reviewed yesterday NEW

We stayed 1 night in an upgraded king suite with my family of 4. All in all it was okay- I would stay there again, based on location, but not plan to eat in the hotel at all. Pros: Nicely renovated room (comfy bed, nice furniture!) HUGE televisions beautiful view from the balcony. We stayed in 2708, it had great...

Thank Melissa S
Jacksonville, North Carolina
Reviewed 1 week ago

We have stayed at quite a few Embassy Suites and I have to say the staff here has the best customer service I have seen in any of the properties. The property recently went through a renovation and our suite looked amazing. We were in town for a Volleyball tournament at the Convention Center and it was a very easy...

Thank pn_mustang
About Hotel's Favourite Review
Brewster, New York
Reviewed yesterday NEW

New remodeled hotel with reception hour & hot breakfast buffet (no waffles) but omelet station, fresh fruit, cereal etc. Also walking distance to many museums,cathedral,parks, city hall, library "phlash" bus hop on & off tour bus. No free parking only by valet at $50 per day or. Go around the corner to Winsor to park a lot cheaper. A lot...

Thank BCR37
Hillsborough, North Carolina
Reviewed yesterday NEW

Beautiful newly renovated hotel, my only suggestion would be area rugs in the living/sofa section, as the wood/laminate floor was noisy above us! Our family had 2 rooms and the living room area and table and chairs fit everyone nicely!

Review collected in partnership with Embassy Suites Hotels
Thank 624joant
Reviewed yesterday NEWvia mobile

The building already shows wear and tear. Numerous but small elevators. The free breakfast is over to the adjacent TGIF Restaurant. The kitchen is a table with two frying pans on a portable table grill. I feel bad for the Chefs who were cooking for guests who orders 2-5 omelets at a time! I'm a guest, I don't think it's...

Thank Le L
Reviewed 2 days ago NEW

Checked in around 10 pm. The front desk staff was slightly rude. Got up to our suite which was clean and nice. Room service hours ended at 11 pm so we called at 10:30. We were put on hold for 10 minutes. Hung up. Called back. Put on hold again for another 8 minutes by now it is 10:48. It...

1Thank Susan M
Billerica, Massachusetts
Reviewed 3 days ago NEW

At first they have faulty phones which would redirect your phone lines to different departments. If you are lucky then you might get hold of room service attendent who would listen and address your request. You will find cockroaches and pests in room, bathroom and on breakfast tables.

Review collected in partnership with Embassy Suites Hotels
1Thank Amit S
Reviewed 4 days ago NEW

We were looking forward to our 3-night stay at Embassy Suites after learning that they had recently remodeled all the suites in the hotel. The rooms were a great size for two adults and three kids, clean and updated with lots of space. The breakfast buffet was a great way to start the day (especially with hungry kids) and the...

Thank Laura T
Cottage Grove, Wisconsin
Reviewed 5 days ago NEW

Outstanding staff, recently renovated rooms, central location to restaurants (many different types) and local attractions. I believe this is the only "round" hotel in the Hilton system. The rooms are large and really nice. The first stay was over Thanksgiving week and the Thanksgiving Parade goes right by. Book early and get a room over looking the street.

Thank Russel R
Baltimore, Maryland
Reviewed 6 days ago NEWvia mobile

I was reluctant to book a hotel with mediocre reviews at first. However, during my research I noticed that they finally finished their "multi-million" dollar renovation, so I booked. My main concern was having clean rugs, a comfortable sofa bed, a quiet room, and clean bedding since I'd be going with a toddler, and two 10 year olds. My booking...

Thank Hil8
Fifi2345, Director of Rooms at Embassy Suites by Hilton Philadelphia - Center City, responded to this review

Dear Guest, First allow me to thank you for the opportunity you gave us by staying with us and being kind enough to leave us a very comprehensive review of your stay. While we are happy to learn that you found the room to be spacious and the views great, we are very sad to learn of the service failures...

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Amenities (60)
Double Queen Room (60)
King Suite (56)
The Hotel (53)

Management photos: Courtesy of the property manager

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Hotel & Grounds (5)
Dining (2)
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Bathroom (1)
Business Centre/Function Rooms (3)
Family/Play Areas (1)
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  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
All suite, full service hotel, TGI Friday's attached to hotel, guest laundry, fitness room, valet parking available. All suites have kitchenette area, balconies with sweeping views of the city, two televisions, two phones, living, dining, work areas, separate bedroom with choice of one king or two double bed. Queen size sleep sofa in living room. ... more   less 

Additional Information about Embassy Suites by Hilton Philadelphia - Center City

Address: 1776 Benjamin Franklin Parkway, Philadelphia, PA 19103-1211
Region: United States > Pennsylvania > Philadelphia
Price Range: ₹ 11,854 - ₹ 34,849 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Philadelphia - Center City 3.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Embassy Suites Philadelphia
Philadelphia Embassy Suites
Hotel Style:
#16 Green Hotel in Philadelphia
#36 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Philadelphia - Center City staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Philadelphia - Center City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a lower floor so you don't have to wait so long for elevator”
Y4979XUsusanm, 22 Apr 2017 | Read review
“We stayed on the 24th floor and the balcony doors were locked. Lower floors seemed to have access to their balconies.”
129laurat, 20 Apr 2017 | Read review
“If on a weekend - don't check in at 4pm or leave at 11am like everyone else. This is a crazy busy place.”
Hiltonisbest, 17 Apr 2017 | Read review
“We were on the 5th floor and it was very quiet”
pn_mustang, 16 Apr 2017 | Read review
“All rooms should have a nice view of the city, and all are probably equally loud. Not sure what is different about the "city view" rooms...”
356deanam, 15 Apr 2017 | Read review
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