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Hilton Philadelphia City Avenue

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Hilton Philadelphia City Avenue
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794 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Philadelphia City Avenue
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Showing 771: English reviews
Williamsburg, Virginia
Reviewed 14 June 2016

Although the location of the hotel is close to our family, I will look for another hotel when we return for Thanksgiving. Did not receive a warm greeting or a smile during our stay and found everything about the hotel just average. I am sure at the price level, we could do better.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mary Anne C
Bay Shore, New York
Reviewed 14 June 2016

Not very pleased. For the amount of money spent I shouldn't have had to deal with these issues. The open door was very unnerving, the shower issue was extremely frustrating. It took 25 minutes to place my breakfast order and get coffee. All I ordered was eggs and bacon and they were out of bacon so I got 2 runny...

Review collected in partnership with Hilton Hotels & Resorts
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Thank 623valeries
Liverpol, United States
Reviewed 10 June 2016

A hotel with service that doesn't make you think twice about booking another stay with them in the future. Easy to find, clean, pleasant staff, great valet service, front desk very helpful and great internet service.

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1Thank James P
Woodbridge, United States
Reviewed 9 June 2016

Hotel is close to everything. Recently remodeled, modern and comfortable. Great indoor staff and excellent valet parking: inexpensive and quick retrieval of cars. Lots of places to eat in the neighborhood.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Edmea C
Virginia Beach, United States
Reviewed 7 June 2016

Hilton hotels are usually clean, well kept with a friendly staff and excellent food service. I am an Hilton Honors Member, I prefer staying at Hiltons when I travel. I have traveled around the world and this was my worst experience. I will not select this particular Hilton again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Sarah P
Brooklyn, New York
Reviewed 7 June 2016

This hotel gave me a dirty room back customer service and I'm a gold Hiton member. The room was not really went me and my 80 year old moms we had to leave and come back at 7pm. We came from NYC and it was a long trip.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Gary8898
Philadelphia, Pennsylvania
Reviewed 6 June 2016

From the (lack of) check-in process to the parking (mis-)information, customer service was way below-average all-around. I was expecting more from this well-known hotel chain and usually have no issues with Hilton properties. Booked as part of a wedding room block, upon arrival less than 30 minutes before official 4pm check-in time, I was told that the room was not...

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1Thank dizzybeautiful
Reviewed 2 June 2016

Convenient Valet Parking, beautiful lobby with Delmonico Steakhouse on premises. Modern room with glass enclosed Rainforest shower and one of the most comfortable King sized beds I've ever slept on. Would I stay here again........you bet!! I love the place.

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Thank Art J
Valencia, California
Reviewed 1 June 2016

Unfortunately I was traveling for the sad occasion of bereavement. The experience started well with a helpful reservation representative that booked multiple rooms for us. The online check-in however did not support multiple bookings. Awesome check in rep then it went down hill with mice in the bar and restaurant and rude staff. Their solution was free breakfast coupons. Huh?

Review collected in partnership with Hilton Hotels & Resorts
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Thank Lawrence V
Grand Rapids
Reviewed 29 May 2016

I spent four nights here on a business trip and was very pleased with the accommodations. My room was modern in design and very clean with a lot of space and an extra large shower with a waterfall head (my favorite feature). There was also a mini fridge, flat screen HD television, and lots of stbelongings clothes and belongings. The...

Review collected in partnership with Hilton Hotels & Resorts
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Thank David F

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Delmonico's Steakhouse
Delmonico's Steakhouse
Cuisines: American, Steakhouse
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Hilton Philadelphia City Avenue

Address: 4200 City Ave, Philadelphia, PA 19131-1611
Region: United States > Pennsylvania > Philadelphia
Price Range: ₹ 11,060 - ₹ 22,513 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Philadelphia City Avenue 3.5*
Number of rooms: 209
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hilton Hotels Direct, Expedia, Priceline, Hotels.com, Agoda, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your Hilton Philadelphia City Avenue reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Philadelphia City Avenue Hotel Philadelphia
Hilton Hotel Philadelphia
Philadelphia Hilton
Hotel Style:
#16 Green Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Philadelphia City Avenue staff and other travellers.
3 questions
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Questions? Get answers from Hilton Philadelphia City Avenue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face the reservoir for an OK view”
 of 5 bubbles RobChills, 19 Jan 2017 | Read review
“Rooms were nice. Lobby was great spacious for kids to spread out in when we had down time.”
 of 5 bubbles bonnieb802, 2 Jan 2017 | Read review
“Look for the rooms on the 45 degree angles. I think they are bigger. Mine was the 1123.”
  • Room 1123: 1 Kingsize bed
  • Room 1123: 1 Kingsize bed
  • Gift from management
  • Room 1123: 1 Kingsize bed
  • Room 1123: 1 Kingsize bed
 of 5 bubbles 328ivanf, 8 Dec 2016 | Read review
“Be aware that hallways get noisy at night when the events end”
 of 5 bubbles sbg18, 16 Nov 2016 | Read review
“Choose top floor...away from elevator.”
 of 5 bubbles DavidB19922014, 14 Nov 2016 | Read review
5 of 5