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Four Points by Sheraton Philadelphia Airport

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Traveller (104)
Room & Suite (123)
Dining (16)
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Overview
  • Excellent18%
  • Very good30%
  • Average25%
  • Poor16%
  • Terrible11%
Travellers talk about
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (623)
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Reviewed 25 May 2015

I booked this hotel through an airline partner agency and upon arrival the hotel did not have record of my prepaid reservation. The desk clerks immediately contacted management who then arrived promptly and helped to sort out this situation and get us a room in...More

Thank Tracy P
Response from Eric J, General Manager at Four Points by Sheraton Philadelphia AirportResponded 1 June 2015

Thank you for your comments regarding your stay with the hotel. I am glad that the staff was able to assist you with your reservation issues and you found the team very friendly and helpful. I am glad that you took the time to recognize...More

Reviewed 21 May 2015

I travel to the Philadelphia area a lot, whenever I do I always stay at the Four Points / Philadelphia Airport. Wednesday night is "Best Brews" and I always stop by to enjoy the evening. Dave at the bar area is always makes sure I...More

1  Thank Tim F
Response from Eric J, General Manager at Four Points by Sheraton Philadelphia AirportResponded 22 May 2015

Thank you Tim F for the great feedback regarding the Best Brews promotion and the staff!! The staff strives to provide great service to every guest and I am glad to read that you did in fact recieve that type of service during your recent...More

Reviewed 17 May 2015

I stopped in to get dinner (I wasn't staying here). I found the staff very welcoming. However, the place mats at my table and those around me were all dirty. Not a big deal, but no need for that either. Stick them in the wash...More

Thank JamesJimJimmy
Response from Eric J, General Manager at Four Points by Sheraton Philadelphia AirportResponded 18 May 2015

Thank you for your feedback regarding your recent stay. I will address your observations with the F&B Manager and entire team today. Thank you again for your comments and we hope that you will give us another chance in the future. Sincerely, Eric Jolikko General...More

Reviewed 14 May 2015 via mobile

We missed our connecting flight from Philly to Manchester and u.s airways put me my wife and our 6month baby in this hotel we were only there 20 mins before we decided to leave and book ourselves into somewhere else. The room had a stagnant...More

2  Thank Winmill85
Response from Eric J, General Manager at Four Points by Sheraton Philadelphia AirportResponded 18 May 2015

Thank you for your feedback regarding your recent stay. On February 20th this hotel was taken over by a new management company and we are diligently working to correct these types of housekeeping issues. However I was unaware of the crib issue and will look...More

Reviewed 5 May 2015

Booked this hotel since I was arriving relatively late, and had to leave early next morning. I will say this, though: POSITIVE POINTS: STAFF… very friendly, and quite professional. Cleaning staff, well… they do their best to keep the place clean, but due to the...More

1  Thank Trave1Bandit
Response from Eric J, General Manager at Four Points by Sheraton Philadelphia AirportResponded 11 May 2015

Thank you for your feedback regarding your recent stay. In addition, in October this hotel will start a complete renovation, which as you can imagine we are very excited about. Thank you again for your comments and we hope that you will give us another...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$ 124 - US$ 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Philadelphia
Room types
Non-Smoking Rooms
Details
Price range
US$ 124 - US$ 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Philadelphia
Room types
Non-Smoking Rooms
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Traveller (104)
Room & Suite (123)
Dining (16)
Pool & Beach (1)
Amenities (31)
Questions & Answers
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funNewJersey
8 March 2018|
AnswerShow all 2 answers
Response from cb632018 | Reviewed this property |
Yes they have restaurant that doesn't open till 5pm and they have bar i think it opens at 5 as well closes at 10. They have room service to. You can bring your own food.
0
Votes
fellow_traveler_75
28 November 2017|
AnswerShow all 2 answers
Response from Eric J | Property representative |
Good morning - Room service starts at 630am and closes at 10pm daily
1
Vote
Jagaviles
27 November 2017|
Answer
Response from Eric J | Property representative |
Good morning - the Four Points has a seasonal pool which is open Memorial Day Weekend to Labor Day Weekend
0
Votes
Room Tips
"Great deal- free shuttle- close to airport - clean!"
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"All rooms are same but some have more beds"
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"Excellent location and transportation to Philly International"
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"Suites have both fridge and microwave!"
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