We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I stayed at this hotel because I had a 24 hour layover in PHL and needed a place to stay near the airport that had a shuttle. Rather than the hotel just being a place to rest on the way somewhere else, I found it...More
Response from Eric J, General Manager at Four Points by Sheraton Philadelphia AirportResponded 7 July 2015
Thank you for your awesome feedback!! I am glad to read that the staff took good care of you during your stay!
We hope you have a great summer and look forward to seeing you again in the futuer!!
Very friendly and helpful staff, but one of the poorest kept Sheraton hotels I've ever stayed at. Clean room and bedding/towels, but furniture is literally falling apart and one ceiling tile in bathroom is on the floor. No safe in the room, or fridge. Elevator...More
1 Thank Addis_Jim
Response from Eric J, General Manager at Four Points by Sheraton Philadelphia AirportResponded 30 June 2015
Thank you for your comments regarding your recent stay. I would agree with you that there are condition issues at the hotel that must be fixed. The company that we work for recently purchased these buildings and we are diligently working to correct many of...More
we travel may 25 and stay at the Sheraton 4 points. our room was clean and the check in clerk was very helpful in getting us the infor we needed to check are transfer to the airport, we have to get on and out of...More
Response from Eric J, General Manager at Four Points by Sheraton Philadelphia AirportResponded 24 June 2015
Thank you for your very nice feedback!
The staff and I hope that you have an amazing cruise experience / vacation!!!
I had a horrible one night stay at this place after my flight got canceled and I had not place to go. The hotel shuttle is a rough ride! The vehicle is abused dirty and loud. In the morning it was also not on time....More
1 Thank TPM17
Response from Eric J, General Manager at Four Points by Sheraton Philadelphia AirportResponded 22 June 2015
Thank you TPM17 for your review regarding your recent stay. I do apologize that your stay wasn’t as it should have been and I hope that you reached out to the staff to address your AC issues. I am happy to say that we will...More
I booked this hotel because most of the hotels in town were either booked solid or were quite expensive. Knowing that the shuttle would take us to the train station at the airport, we figured we would be OK. The staff at the hotel were...More
1 Thank Laura L
Response from Eric J, General Manager at Four Points by Sheraton Philadelphia AirportResponded 17 June 2015
Thank you for your feedback of your recent visit. We do appreciate it! The staff and I are aware of some of the conditions in the hotel and we are working diligently to correct all of these types of guest room issues that you mentioned....More