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Four Points by Sheraton Philadelphia Airport

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Four Points by Sheraton Philadelphia Airport
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548 Reviews from our TripAdvisor Community

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Showing 532: English reviews
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Reviewed 6 days ago NEW

Excellent food and great service. Ahkeem is a great bar tender. He saw me trying to watch a show from the other side of the bar and changed the show to the television closest to me. I've been here before and the service was good but Ahkeem was one of the nicest bartenders I've ever met

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Helpful?
Thank Greg D
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you Greg for your great review!! We truly appreciate it! Warm regards ERic Jolikko General Manager

Reviewed 1 week ago

I travel to Philadelphia often on business trip and that hotel is like my second home. I would also like to mention the bartender Mr. David. He is great and very attentive and make awesome drinks.Stop by the bar and you will have a great time.

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Helpful?
Thank mdacosta99
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you mdacosta99 for the AMESOME review!! We look forward to seeing you again in the future and have a great weekend! Warm regards ERic Jolikko General Manager

Dublin
Reviewed 1 week ago

We had to stay at Four Points due to a missed flight in Philadelphia, and the hotel is great, very pleasant decoration and internet works really well. Hotel is brand new and sleep quality is great. Hotel is about 10 minutes away by shuttle from the airport which is really handy!

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Helpful?
Thank Fabio_Brazilian
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you Fabio for the fantastic review Warm regards Eric Jolikko General Manager

Reviewed 2 weeks ago via mobile

Absolutely amazing! Great hospitality and service. David was great, will definitely be back here again. Also Told a fellow coworker an I all the great places to go around here Philly. To top it off, Free popcorn after our meals.... lol

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Helpful?
Thank Brandon H
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you Brandon for the amazing comments! Very much appreciated! Warm regards Eric Jolikko General Manager

Reviewed 2 weeks ago via mobile

I stayed here for four night and it couldn't have been better. I was here on business and the bartender David made me feel right at home with lots of ideas and suggestions on what to do here. I really couldn't have asked for a better stay or better service

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Helpful?
Thank Betsy S
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you Betsy for the feedback regarding your recent stay and the service you received. Very much appreciated! Warm regards Eric Jolikko General Manager

Philadelphia, PA
Reviewed 3 weeks ago

The room itself was OK pretty basic but clean. The hotel is outdated. The staff was amazing. I would stay there again due to the price. When I visit family I stay in a hotel so I can dip in and dip out as I please. Parking is $10 a night which is a plus.

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Helpful?
Thank Kt-Alexis
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you Kt-Alexis for your feedback. Please know that we want all guest stays to be 4+. Based on your rating review, I do apologize that we did not fulfill our goal. I hope you will give us another try in the future Warm regards Eric Jolikko General Manager

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

I needed a room for a night for an early flight out. I almost didn't book here due to some poor reviews, however I found the hotel to be clean and comfortable. A very nice open bar, friendly staff and a clean standard room shuttle was prompt, its only a few minute ride from the hotel to the terminal Nice...

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Thank Swanny2011_11
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you Swanny2011_11 for the nice review. WE truly appreciate the positive review. The hotel was sold in December 2015 and then went through a VERY MUCH NEEDED renovation from October 2015 thru April 2016 and currently the hotel is in the process of replacing all the elevators. In addition, the staff and I are dedicated to give great service...

Charleston, South Carolina
Reviewed 4 weeks ago

The hotel just seems very run down, and customer service was poor. There was no microwave or fridge in the room, and when I asked to have a fridge brought up, they told me they didn't have anybody to bring it up to me... when I went downstairs to ask to put my food in the fridge, no one even...

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Helpful?
Thank eliellyn3
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you for your feedback regarding your recent stay. I do apologize for the issues that you experienced during your stay. I have to say that I am shocked for the comments regarding poor customer service as the team strives to exceed expectations and again apologize the you didn't receive that type of service during your stay. I do hope...

Pittsburgh, Pennsylvania
Reviewed 4 weeks ago via mobile

This hotel is very rundown. Our group had many complaints about the condition of the rooms. The lobby area was good for meeting with friends. The location is good for visiting the college. But, when we asked for the shuttle service, we were denied that.

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Helpful?
Thank Berni P
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you for your feedback Berni. I do apologize that your stay wasn't as expected. The hotel did recently have a renovation that was completed in late 2015 / early 2016 that included wallpaper, beds, carpet and TVs. However, the hotel has several additional items that will be completed in 2017. In regards to the shuttle, the hotel does not...

York, Pennsylvania
Reviewed 4 weeks ago

This is our go to hotel when we fly out of the Philadelphia airport. The beds are very comfy, the restaurant is convenient and the staff is great. We have never had a problem with leaving our car there. The shuttles to and from the airport run every fifteen minutes and the drivers are always extremely courteous. When we returned...

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Helpful?
Thank Debra D
Eric J, General Manager at Four Points by Sheraton Philadelphia Airport, responded to this review

Thank you DStar7319 for the awesome feedback! Warm regards Eric Jolikko General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Philadelphia Airport has free PHL shuttle service. We're near Philadelphia Sports Complex and 8 miles from center city Philly, PA Convention Center, and the historic district ... more   less 

Additional Information about Four Points by Sheraton Philadelphia Airport

Address: 4101A Island Avenue, Philadelphia, PA 19153
Region: United States > Pennsylvania > Philadelphia
Price Range: ₹ 7,508 - ₹ 12,401 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Philadelphia Airport 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Four Points By Sheraton Philadelphia Airport Hotel Philadelphia
4 Points By Sheraton Philadelphia Airport
Sheraton Philadelphia Airport
Four Points Philadelphia
Philadelphia Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Philadelphia Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't know”
 of 5 bubbles gregdE4815YR, 19 Feb 2017 | Read review
“Shuttle stops first at the main Sheraton, and them to 4 points, don't get off at the first stop otherwise you will have to walk.”
 of 5 bubbles Fabio_Brazilian, 12 Feb 2017 | Read review
“Don't get one of the rooms attached to another unless you want to feel like your neighbors are in the same room...”
  • Here's a panel falling off the wall in my room.
 of 5 bubbles amysH2623TB, 2 Nov 2016 | Read review
“Park your car where you can see it from your room.”
 of 5 bubbles meridian2, 5 Oct 2016 | Read review
“lower number rooms have a healthy walk to the elevator.”
 of 5 bubbles PensacolaGuy61, 14 Jun 2016 | Read review
5 of 5