Philly Inn & suites Hotel is an excellent choice for travelers visiting Philadelphia, offering a budget friendly environment alongside many helpful amenities designed to enhance your stay. We have recently completed a total renovation as of January 1st, 2022. Nearby landmarks such as Manayunk (1.5 mi) and Shofuso Japanese House and Garden (1.6 mi) make City Line Hotel a great place to stay when visiting Philadelphia. You can take advantage of some of the amenities offered by City Line Hotel, including a concierge. As an added convenience, there is free parking available to guests. Travelers looking for cafes can head to Greg's Kitchen, Trolley Car Cafe, or Volo Coffeehouse. Looking to explore? Then look no further than The Underground Railroad Museum at Belmont Mansion (0.8 mi), which is a popular Philadelphia attraction – and it is conveniently located within walking distance of the hotel. Enjoy your stay in Philadelphia!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Location
4444 City Avenue, Philadelphia, PA 19131
Philly Inn & Suites
158 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The worst hotel you can book. Truly, I didn’t want to spend a lot on a hotel for my sister and I who were in town for a concert. We were late to check in (around 5:00) and when we got to the room, the bathroom had hair all over it. Additionally, this hotel says it has parking, do not believe this. We got back to the hotel at around 10:30 and tried to enter their “secure” lot. the gate would not open so I called the desk and asked why, and they said it was full but to park across the street in a chilis parking lot. Which was not monitored and in fact had a sign saying vehicles would be towed.
I parked, we went in and I told the front desk person that we didn’t feel comfortable parking across the street and we were so grossed out by our room that we wanted a refund, as we were not staying there with the idea of our car being towed in the morning. She said they’d call the next day to issue the refund but they have not. I also tried to call and there is no way to talk to anyone on the phone. My sister and I drove 5 hours home that night to avoid staying here and got home at 4am. Worst hotel experience we’ve ever had.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Don’t bother
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Philly Inn & Suites
Responded 17 Aug 2023
Dear marybW4043CV, We sincerely apologize for the negative experience you had during your recent stay at Philly Inn & Suites. We deeply regret the inconvenience caused by the cleanliness issues and parking challenges you faced. Please know that we take your feedback seriously and are committed to improving our services. We are sorry that your experience did not meet your expectations and assure you that your concerns will be addressed. We appreciate your business and hope to have the opportunity to provide you with a better experience in the future. Best Regards, The Philly Inn & Suites Team
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The best thing about this hotel is the location and the desk staff. The hotel itself needs to be condemned. Like many others have stated there’s no hot water so good luck with that. The room I was put in had lamps with missing bulbs, an odd odor, a halfway finished bathroom, and bed bugs. The missing bulbs thing I could handle. Everything else was nightmare-ish. I later found out that the strong odor was from them spraying for bed bugs which I found out because I woke up from a nap to them having me for a midnight snack. The desk staff was nice but the overall experience was traumatizing. I was sent to an affiliated hotel The Golfers Inn where when I asked about a refund for my stay I was told to leave and that I could go back to the other hotel if I wanted a refund. The expectation was that I quietly take a room there and not talk about my experience. It was so very bizarre. Pics will show the room I was in, manager’s name, proof of bed bugs, and where I was sent. Good luck and Happy Trails!
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Check for bed bugs before you get too comfortable. It’ll save you drama later.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Philly Inn & Suites
Responded 25 Nov 2024
Dear Chebii925, Thank you for sharing your feedback. We sincerely apologize for the challenges you faced during your stay. We take all concerns seriously and continuously work on improving the quality of our rooms and services. We hope you’ll consider giving us another chance to provide a more positive experience in the future. Best Regards, The Philly Inn & Suites Team
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I only have two positive comments for this location. The first is that the front desk staff in the evening are very nice and helpful. The second is that the hotel and my room was very clean. One plus is that there is shopping center across the street with an ACME market and several places to eat, since there is no breakfast at this hotel. A Starbucks is within a couple of minutes walk. I opted for this hotel instead of my regular choices because of the low cost and high review ratings. I regretted my decision immediately. The hotel decor is tacky, and in no way inviting. It looks like a children's hospital, and not in a good way. The parking is impossible on the weekends as there are very few spots. People were making their own parking spots. It turns out that you can park across the street at Chili's, but the front desk doesn't tell you this when you check in. I wasted an hour waiting for someone to leave until I got fed up and called the front desk to ask if there was a parking lot nearby. So once you park across the street, you get to walk by all the lovely teenagers and vagrants hanging out at the gas station next door. As far as I know, I paid $10 a night for parking but never parked at the hotel. The room itself was very clean, but had the same garish paint scheme. The heater was very loud and would sometimes wake me when it would cycle on. The walls are paper thin. I could hear my neighbors conversation as if they were speaking through an open door, and they weren't even noisy. I was on the top floor at the end of the hallway so at least I didn't have more rooms against or above me. Plenty of hot water, but poor water pressure. I really considered leaving after the first morning, but I had prepaid my 3 night stay and moving to another hotel was just too expensive.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Go somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Philly Inn & Suites
Responded 3 Dec 2023
Dear mondog, We appreciate your detailed feedback and are sorry to hear about the challenges you faced during your stay. We're glad you found our staff helpful and the rooms clean. Your comments about decor and parking are noted, and we'll work on addressing these concerns for a more pleasant experience. We value your input and hope to have another opportunity to exceed your expectations. Best Regards, The Philly Inn & Suites Team
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I enjoyed my stay at the Philly Inn & Suites last week. It’s a beautiful place and very clean. The staff is warm and pleasant and provides excellent customer service. In fact, the hotel is under new ownership and management so everything was recently remodeled. There are brand new tile floors, carpets, brightly painted walls, and lighting and window treatments in the lobby and guest rooms. Also, there is new bedroom furniture and a nice size television with many cable channels in every guest room. This hotel has reasonable rates and is in a convenient, safe location with easy onsite parking. I will definitely stay there again.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Owner at Philly Inn & Suites
Responded 27 Jun 2022
Dear Guest, I appreciate your feedback. I’m glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We’ll be here for you, your friends, and your colleagues when you need us. Sincerely, Hotel Manager
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I have no idea of why this is a 2 star hotel. I've stayed at 3 or 4 star hotels that didn't have staff that was that invested in my well-being. In fact, the bigger the hotel, the less staff seem to care. This one was cozier. I arrived 40 minutes earlier and they let me check in anyway and when I had a problem with hot water it was solved very fast. Great staff. The decoration is cheerful, gives you a hostel vibe and I love it. Anyone who complains about their decoration is probably a person who lives in a dull HOA home 😆 My room was VERY clean and that is one of the things that matter the most for me. It's a 30min bus drive to Philly center, and public transportation was fast even on Sundays. If I ever come back to Philadelphia, I'll book here again.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Philly Inn & Suites
Responded 12 Apr 2024
Dear TaniaaU4224CS, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at Philly Inn & Suites and that our staff exceeded your expectations. We're delighted that you appreciated our cheerful decor and found our rooms very clean. We can't wait to welcome you back on your next visit to Philadelphia! Best Regards, The Philly Inn & Suites Team
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I really enjoyed my stay at Philly Inn & Suites and there are many reasons why. The main reason is the very friendly staff! All of the front desk agents and maids answered any questions I had or any issue I had (remote issue). The decor is absolutely amazing and they offer a very convenient location to restaurants, shopping, and gas. The rooms are very clean, beds are very comfortable, and there is plenty of linens and toiletries available! It is a quiet location with little to no traffic sounds even though it's right on a highway. I had absolutely no issues with the hotel at all and if I visit Philadelphia again I will book with this hotel again!
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Philly Inn & Suites
Responded 4 Jul 2024
Dear kitkatluv, Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and appreciated our friendly staff, convenient location, and comfortable accommodations. Your kind words motivate us to maintain our high standards. We look forward to welcoming you back on your next visit to Philadelphia. Best Regards, The Philly Inn & Suites Team
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My husband and I stayed from 4/4-4/7, 2024 The staff was great, very helpful, friendly, caring, welcomed you like family. We had a mishap happen with our original hotel, they had one room left and luckily we were able to get it with being over 4 hours from home. This was our first trip ever to Philly, we both have done said we will definitely stay here again. It was easy to get ubers into downtown and back, staff answered all of our questions, overall stay was great. We stayed in the standard king room, it had a mini-fridge, microwave, and keurig coffee maker. The parking has a gate you have to have put up to come in and leave through.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Philly Inn & Suites
Responded 17 Apr 2024
Dear F213ZVkatieb, Thank you for your glowing review! We're thrilled to hear that you and your husband enjoyed your stay with us and found our staff helpful and friendly. We're glad we could accommodate you during your mishap and that you had a great first trip to Philly. We look forward to welcoming you back soon! Best Regards, The Philly Inn & Suites Team
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I stayed in this hotel for a few days with my two kids and we absolutely LOVED the experience. The staff was welcoming and made us feel at home (my kids looked forward to seeing them every morning). The price was incredibly reasonable especially considering others in the area. The room was pristine and clean, which is perfect since my 11 month old wanted to crawl everywhere. The decor was bright and cheerful. The bed was comfortable. For me, one of the best parts is that as someone with very sensitive skin, staying in hotels can be tricky since the detergents used can irritate my skin. But we stayed for a few days and I've had zero skin issues, which is incredible. We're planning on staying there again during our next visit.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Philly Inn & Suites
Responded 15 May 2024
Dear trishal980, Thank you so much for sharing your amazing experience at Philly Inn & Suites! We're thrilled to hear that you and your kids loved your stay with us. Providing a welcoming and comfortable environment is our top priority, and we're delighted that you felt at home. We can't wait to welcome you back during your next visit! Best Regards, The Philly Inn & Suites Team
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The front desk staff - exceptional. Friendly, attentive, and present. You can't get this kind of service at the hotels in Center City. They even made popcorn and offered us each a bottle of water. Clean hotel at a great price. Parking is tight, but it looks like they are working on it. Get in early because Friday and Saturday night, they filled up fast. The restaurants next door were great. Convenience store is right next door. We will be staying here again. The front desk staff really made a great impression.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Owner at Philly Inn & Suites
Responded 15 Sept 2022
Hello Guest, Thank you so much for your stay and gracious remarks! Taking care of our guests is our highest priority, but it's so good to hear that they are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here.If you are ever back to visit, please give us a call and we would be delighted to have you back. Warm Regards, Hotel Manager
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Recently visited Philadelphia, for a family gathering and we picked this location because it was central for everyone. Had a great experience, the place is beautiful and clean, nicely maintained, staff was very pleasant and courteous, definitely coming back to this awesome place on my next trip to philly. Recommended to anyone thinking of a pleasant place to lodge whilst in the area.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Manager, Owner at Philly Inn & Suites
Responded 18 Jul 2022
Dear Guest, I want to thank you for sharing such encouraging feedback about the Philly Inn & Suites. I will ensure that I pass on your appreciation to our team. Appreciation and positive feedback keep us motivated to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again. Sincerely, Hotel Manager
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There are more places to choose from in the Philadelphia area.
PRICE RANGE
₹9,953 - ₹14,021 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
north american motor inns hotel philadelphia
FORMERLY KNOWN AS
City Line Hotel
LOCATION
United StatesPennsylvaniaPhiladelphia
NUMBER OF ROOMS
100
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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