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Hilton Garden Inn Philadelphia Center City

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Hilton Garden Inn Philadelphia Center City
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1,711 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Philadelphia Center City
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Showing 1,631: English reviews
Tel Aviv, Israel
Reviewed 4 July 2015

Stayed at the hotel for four night during a business trip. Hotel is old.. very clean though. Received an upgraded room on 10th floor. Quite spacious. Same floor as the restaurant. Breakfast had a wide offering and service was quick. Restaurant offered viewed of the surrounding area. Hotel staff was helpful and positive. Nice snacks offered for purchase by reception...

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Helpful?
1Thank Boaz Y
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Good feedback from your stay. Our staff works hard to provide an enjoyable experience for all of our guests. We are working on some renovation plans that will spruce up the hotel in coming months. We hope to see you again soon.

Hopkinton NH
Reviewed 4 July 2015

I stayed here for the BIO convention in June so there was no arguing with the location. The hotel is right across from the convention center and just down the block from Reading Terminal. If you're a convention goer there's no arguing with that. However for the extraordinary price there's not much that makes this place stand out. It has...

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Helpful?
Thank jmasci
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing some feedback from your Convention visit. We sorry to hear you were not extremely satisfied with your experience. I can understand your frustration that prices are a bit higher when the city is sold out. We do our best to keep our prices fair while staying competitive with other hotels in the area. We are working...

Arequipa, Peru
Reviewed 3 July 2015 via mobile

Last month I was heading to an old college roommate's wedding via the bus. On my way to Philadelphia my phone decides to die. When I state dies I do not mean it ran out of battery life, I'm referring to the fact that it no longer was working. So needless to say when I hopped off the bus downtown...

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Helpful?
2Thank Gerina22
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posing the Awesome Review! I will be sure to recognize Jennifer for her efforts in making your stay extra special. We look forward to seeing you again the next time you are in town!

Laurel, United States
Reviewed 2 July 2015

Walking distance to the convention center, but front door faces a bus depot with homeless people begging. Parking was next door but hard to find and $34.00/day. Older facility. Hot tub/Spa and pool were average. Breakfast was good, service was great, value $15.95.

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Helpful?
Thank Grace W
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing some feedback from your visit. I'm sorry to hear of your displeasure with our location and parking facilities. We do our best to work with the local police to mitigate the homeless and panhandling troubles in Center City. We also always have security officers on duty to assists our guests at any time. Please feel free...

Williamsburg, Virginia
Reviewed 1 July 2015

There is nothing special about this location, which is both a negative and a positive. If you are attending a conference at the convention center then the location (right across the street) could hardly be better. the building has a strange layout, with the hotel actually built over the street. The entrance is basically in a tunnel and not the...

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Helpful?
Thank Nomolos
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing some feedback from your visit. We are glad to hear you found the stay consistent with other HGIs. We do our best to provide the Garden experience despite some of the challenges of our Center City location. We hope you will keep us in mind the next time you are in town. You Can Count on...

Reviewed 1 July 2015 via mobile

Very happy with my stay here. I stayed 5 nights for a conference at the convention center. I was very appreciative of the fruit infused water during the day and the snacks in the evenings. The staff at the front desk was very helpful and welcoming. We did a little sightseeing before the conference. I highly recommend you talk to...

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Helpful?
2Thank Jennifer B
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for posting the Great Review! We are happy to hear the service was to your liking and look forward to seeing you again soon.

Pittsburgh, Pennsylvania
Reviewed 1 July 2015

This hotel was clean, friendly and great location. I came with my daughter for college orientation at Temple. I loved the evening evening popcorn. It was a nice surprise. The bed was comfortable. Parking was easy.

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2Thank kimba3alb
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Great Review. We are happy to hear you enjoyed the service, cleanliness, location, and popcorn in the evenings. This is something we just started doing to welcome our weekend guests and we really appreciate that you noticed.

Taipei, Taiwan
Reviewed 30 June 2015 via mobile

I think the best thing about this hotel is its location and the carrot cake in the restaurant. However the check-in staff were not very helpful and I had to bust into my room because the room key was tricky, plus the decor in the lobby needs updating.

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Helpful?
Thank ABucketLister
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Great Feedback from your stay. We are glad you enjoyed the location and our restaurant but sorry to hear of your troubles at check in and with the room key. We will be doing some renovations to the hotel later this year and will certainly consider your feedback.

Dallas, United States
Reviewed 29 June 2015

The hotel is great, very clean, lots of power plugs, nice amenities. However, the best part is the friendly staff! Spoke with numerous people during the four days and each was helpful, courteous and an overall good experience.

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2Thank Deborah G
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank for the taking the time to post the wonderful feedback from your stay. Our staff works hard to always provide a positive experience and we are thankful that you noticed. We look forward to seeing you again the next time you are in town.

Laurel, Maryland
Reviewed 28 June 2015

This was my first time staying at this hotel and it will not be my last. The staff was very helpful and nice. They made you feel like you are family. The room was very nice and clean. Everything worked fine. It is right next door to the Reading market and about a 10 to 15 min walk to the...

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Helpful?
3Thank Antinello
Josh G, General Manager at Hilton Garden Inn Philadelphia Center City, responded to this review

Thank you for sharing the Very Nice Review. We are glad to enjoyed the service and location. We look forward to seeing you again the next time you are in town.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Philadelphia Center City

Address: 1100 Arch St, Philadelphia, PA 19107-2376
Region: United States > Pennsylvania > Philadelphia > City Center East
Price Range: ₹ 7,144 - ₹ 21,635 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Philadelphia Center City 3*
Number of rooms: 279
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Expedia, Priceline, Travelocity, Hotels.com, Odigeo and Cheap Tickets so you can book your Hilton Garden Inn Philadelphia Center City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Philadelphia Center City Hotel Philadelphia
Philadelphia Hilton Garden Inn
Hilton Philadelphia
Hotel Style:
#29 Family Hotel in Philadelphia
#34 Business Hotel in Philadelphia
#37 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Philadelphia Center City staff and other travellers.
34 questions
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Philadelphia, Pennsylvania
11 days ago
Middlesbrough, United Kingdom
Ithaca, New York
10 months ago

See all questions (34)

Questions? Get answers from Hilton Garden Inn Philadelphia Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the King Jr Suite, tons of room!”
 of 5 bubbles micheler656, 5 Dec 2016 | Read review
“Ask for a room that faces Columbus Ave. The view of the Ben Franklin Bridge at night is worth the price of the room alone.”
 of 5 bubbles hasta_el_cielo, 19 Nov 2016 | Read review
“Get a hilton membership so that you can choose your room online before arriving!”
 of 5 bubbles bell-lap, 7 Nov 2016 | Read review
“Great location for walking around city.”
 of 5 bubbles Officerdee, 22 Oct 2016 | Read review
“Ask for rooms fartheraway from elevators, can be quite nosey late at night”
 of 5 bubbles 375brendas, 17 Oct 2016 | Read review
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