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Sofitel Philadelphia Hotel

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3,046 Reviews from our TripAdvisor Community

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Showing 2,828: English reviews
Hertfordshire, United Kingdom
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed yesterday NEW via mobile

I had the pleasure of staying in the Sofitel Hotel Philadelphia for two nights in October this year. The room was great, it was the perfect blend of style, comfort and practicality. Not an easy achievement! The beds were exceptionally comfortable, very soft mattress with fresh clean duvets. The room was spacious with a large wardrobe and space to open... More 

Helpful?
Thank Matt B
Washington DC, District of Columbia
Level Contributor
6 reviews
Reviewed 4 days ago NEW

Unexpected bargain found using Trip Advisor, which took us to bookings.com to see great rate for fabulous hotel over Thanksgiving week, while visiting family. I had not stayed in a Sofitel before but sure will look for others in the future. The bed was fantastic, the bathroom great, the room was quiet and large. All staff were friendly and we... More 

Helpful?
Thank Nutmeg2003
Mechelen, Belgium
Level Contributor
66 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 days ago NEW

We chose this hotel for it's excellent location and stayed here for two nights. It's close to the Liberty Observation Deck and just a few blocks from the subway to the Phillies games. The staff was very friendly and helpful. The concierge was excellent and helped us out with some bookings for local events. The room was clean, quiet and... More 

Helpful?
Thank SVanDC
Bentonville, Arkansas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

Stayed here over Thanksgiving. Close to parade and City Hall market. Staff was courteous. Room was clean. Bed only had a comforter on it; no sheet. Had drinks in the bar but did not eat. Valet parking was $50/night.

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Melanie M
A TripAdvisor Member
Reviewed 1 week ago via mobile

My family spent five evenings at the Sofitel over the Thanksgiving holiday. This has always been a solid choice for our frequent visits to Philadelphia. Our experience on this visit was not consistent with the standards we have come to expect from a Sofitel property. Upon checking in our card was billed twice for over $1000. Since we added a... More 

Helpful?
1 Thank A TripAdvisor Member
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear A TripAdvisor Member, Thank you for taking the time to share your review, your comments are very valuable to us as they assist us with continually making improvements to our hotel and service. I was very disappointed to hear of your experience as that is not our standard. I would very much like to see you stay with us... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

My wife and I stayed at the Sofitel Philadelphia hotel for a long weekend and had a superb experience! The room was spacious and the bathroom was huge. This was our first stay at a Sofitel and we were really pleased! The staff are what makes the difference and we found everyone we dealt with (bell hop, front desk, cleaning... More 

Helpful?
1 Thank Raymond B
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Location was great, most of the staff were kind and friendly. Super close to attractions and shopping. Not very luxurious, which is surprising for Sofitel standards. On our first night, we found 2 bugs in our bed. The guest relations person, Hector, was kind enough to switch our room, pay for dinner on our last night, and also surprised us... More 

Helpful?
1 Thank Theresa A
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Dear Theresa A, Thank you for sharing a review with us as your comments greatly assist us with continually enhancing our service. I was very disappointed to hear of your experience as this is not our standard. Please contact me directly and I will be happy to come up with a resolution for you. Sincerely, Angela More 

New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Gorgeous hotel! Stayed in the junior suite and was totally worth it. Bed super comfy. Huge bathroom with separate tub and shower. Greats view of Philly. Excellent service. Reception immediately realized I was sick checking in and sent up chamomile tea a couple of minutes after I got to my room and checked in on me afterwards. Great stuff. Pricey... More 

Helpful?
1 Thank BlackGirlTraveling
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Bonjour BlackGirlTraveling, Thank you for your wonderful review! I was delighted to hear that you enjoyed your Junior Suite with its city view and I was especially happy to hear that our ambassadors took good care of you while you were sick. We would love to welcome you back again the next time you are in Philadelphia! Warm Regards, Angela More 

Chicago, Illinois
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

I was only in Philadelphia for a total of 12 hours but I had to provide my feedback about the hotel. After a long day of work and then traveling to the airport... flying to philly... having the plane almost land and then have to take off again... lots of delays with Air Force one landing for the philly rally...... More 

Helpful?
1 Thank Lisa H
Angela B, General Manager at Sofitel Philadelphia Hotel, responded to this review

Cher Lisa H, Thank you for your great review! I was so happy to hear that we provided you with the perfect refuge after your long and tiring trip and that our ambassadors created such a memorable experience. I was also especially delighted that you enjoyed our exclusively designed So-Bed which you can always find more information on or even... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown Philadelphia hotel, which serves as the cornerstone of the new French Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this downtown Philadelphia Pennsylvania hotel provides the ideal setting, just minutes from the convention center and historical attractions. ... more   less 

Additional Information about Sofitel Philadelphia Hotel

Address: 120 South 17th Street, (City Center West), Philadelphia, PA 19103-5115
Region: United States > Pennsylvania > Philadelphia > City Center West
Price Range: ₹ 9,438 - ₹ 24,964 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel Philadelphia Hotel 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel
Hotel Style:
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#6 Luxury Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#10 Family Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Philadelphia Hotel staff and other travellers.
19 questions
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Questions? Get answers from Sofitel Philadelphia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just request a quiet room not near elevator”
 of 5 bubbles Nutmeg2003, 29 Nov 2016 | Read review
“High floors are more quiet.”
 of 5 bubbles PAWMAW1983, 25 Oct 2016 | Read review
“You have to chose a higher priced room”
 of 5 bubbles LynneC365, 25 Sep 2016 | Read review
“Tenth floor or above for better views. Limited mobility guests may want to request a room closer to the elevators.”
 of 5 bubbles tramblett, 21 Sep 2016 | Read review
“Higher floors away from elevators always a good choice”
 of 5 bubbles L5169XEpatriciab, 14 Sep 2016 | Read review
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