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The Ritz-Carlton, Philadelphia

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The Ritz-Carlton, Philadelphia
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1,164 Reviews from our TripAdvisor Community

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Showing 1,142: English reviews
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW via mobile

Stay at ritz for a football game must say very fancy hotel loved that it was blocks away from Love park and few other nice spot ..ritz is luxury as u can get right in heart center city few block down is capital grille if u wanna full luxury experience

Helpful?
Thank Toy A
New York City, New York
Level Contributor
83 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 2 days ago NEW

Superb service. Entire staff trained to engage you at every opportunity. We could not open locked our room safe and maintenance responded within ten minutes. Wonderful old lobby, former Corn Exchange Building, and bar. Our room was on the 17th floor and had a spectacular view of City Hall and William Penn's Statue. Rooms and bathroom are large. Shower pressure... More 

Helpful?
Thank JAC197561000
Westerville, OH
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 4 days ago NEW

We stayed with our family in October. We were pleased with our stay and would definitely return. The staff was friendly and very helpful (I asked where I could get contact solution and they brought a bottle to my room). The welcome glass of champagne was a bonus. The kids loved the assortment of treats provided to them at check... More 

Helpful?
Thank riley127
Clearwater, Florida
1 review
Reviewed 6 days ago NEW

Returning to the Ritz-Carlto in Philadelphia was all that I remembered from the welcoming glass of champagne to the friendliness of the entire staff. The Club level hosts anticipated needs, drink preference and food choices.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank barbaramY9446XO
yensidtlaw69
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

Just do it, you got the money stop thinking about it and just book it you won't be disappointed. It was our first time and Iam glad we did. The hotel was flawless and the service was awesome from everyone.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank yensidtlaw69
Richmond VA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

My wife and I enjoyed a short getaway at the Ritz Carlton in Philadelphia, prior to Thanksgiving with family outside of Philadelphia . Other than the aggressive driving once we arrived at the hotel we experienced a welcome retreat . The staff accommodated our early arrival and upgraded our room as the hotel was very busy during our stay. The... More 

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank 330VA
Nashville, Tennessee
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Coming from someone who typically stays at Starwood hotels of course it's expected to be skeptical of the merge with Marriott. THIS was way above my expectations! Upon first walking in the doors, I was in total shock of how open the lobby was and how wonderful the architecture was to look at. Simply incredible marble everywhere. Loved it. Ben... More 

Helpful?
Thank Alexmark28
Bridgewater, New Jersey
1 review
Reviewed 1 week ago

Not very supportive for runners, Halfmarathoners are usually provided snacks , was not provided . Coffee piton little late in lobby unlike other years VALET parking - I had a damage to my car second time in the last 4 years stay .

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank 629thangamanis
Darryll A, General Manager at The Ritz-Carlton, Philadelphia, responded to this review

Good day 629thangamanis, I am happy to know you were our guest over the Marathon weekend, but saddened to hear of your experience. We strive to provide the best possible service to our guests, especially during such an exciting and strenuous weekend for most of our guests. it is clear that we have areas to improve and I will personally... More 

New York City, New York
1 review
Reviewed 1 week ago

I'd Recommend the Philadelphia Ritz hands down. From beginning to end staff was friendly, professional, and helpful. I felt relaxed and comfortable. I stayed for business but would come back for any occasion.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
Thank 908elyses
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Staff was awesome from start to finish which you would expect from the Ritz Carlton but this stay was exceptional. Location is right in the heart of center city Philadelphia which is walking distance to hundreds of bars and restaurants.

Review collected in partnership with The Ritz-Carlton Hotel Company

Helpful?
1 Thank ronaldsS1062PS

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A newly renovated neoclassical hotel set in a century-old landmark bank in downtown Philadelphia. The Ritz-Carlton, Philadelphia is a stately testament to the city and an exceptional place to experience all the city has to offer. Walk in the footsteps of America's forefathers and become a part of history. Stay in the heart of Center City and absorb the energy of the city as you spend your day exploring Independence Hall, the Liberty Bell and other cultural treasures. ... more   less 

Additional Information about The Ritz-Carlton, Philadelphia

Address: 10 Avenue of the Arts, Philadelphia, PA 19102
Region: United States > Pennsylvania > Philadelphia
Price Range: ₹ 21,317 - ₹ 46,542 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Philadelphia 5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Ritz-Carlton Philadelphia Hotel Philadelphia
Philadelphia Ritz Carlton
Ritz Philadelphia
Hotel Style:
#8 Spa Hotel in Philadelphia
#17 Luxury Hotel in Philadelphia
#29 Romantic Hotel in Philadelphia
#29 Business Hotel in Philadelphia
#40 Family Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Philadelphia staff and other travellers.
9 questions
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New York City, New York
over a year ago
Washington DC, District of Columbia
over a year ago

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Questions? Get answers from The Ritz-Carlton, Philadelphia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room facing city hall and William Penn”
 of 5 bubbles JAC197561000, 30 Nov 2016 | Read review
“Corner room provided maximum comfort.”
 of 5 bubbles Alexmark28, 25 Nov 2016 | Read review
“Ask desk for help in selecting. Choose high floor.”
 of 5 bubbles 149marving, 21 Nov 2016 | Read review
“Skip club access”
 of 5 bubbles Joanne801108, 14 Nov 2016 | Read review
“Request a room with large soaking tub”
 of 5 bubbles nikiyaw, 14 Nov 2016 | Read review
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