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The Ritz-Carlton, Philadelphia

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Traveller (591)
Room & Suite (364)
Dining (58)
Overview
  • Excellent51%
  • Very good24%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“city hall”(207 reviews)
“bank building”(43 reviews)
“club level”(65 reviews)
AMENITIES
Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,784)
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1,752 results
Traveller rating
848
426
261
132
85
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LanguageEnglish
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848
426
261
132
85
Show reviews that mention
All reviewscity hallbank buildingclub levelsuperior roomlobby barbeautiful hotelwilliam pennbeautiful lobbyguest roomshigh floorcorner roomthis past weekendbroad streetstreet noisevalet parkingfew blocksrittenhouse square
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1 - 5 of 1,752 reviews
Reviewed 1 week ago

I recently stayed at the Philadelphia Ritz on a weekend trip with two teens. The historic entry of the building is amazing with the soaring dome, three story columns, marble etc. It is a wonderful place to sit and have a glass of wine to...More

1  Thank EmmaPeele
Response from Meredith R, Director of Operations at The Ritz-Carlton, PhiladelphiaResponded 1 week ago

Good day, Thank you for taking the time to provide your feedback. Providing genuine care and comfort to our guests is our highest mission and we are truly grateful for your feedback. We have been looking into this further to ensure these concerns do not...More

Reviewed 1 week ago

Weather delays in NYC created a mess of travel for me this past weekend. I ended up taking a train to Philly, renting a car, driving to the Ritz for an overnight before making the 600 mile trek home the next morning. I chose the...More

Thank L-in-CLT
Response from Leonard B, General Manager at The Ritz-Carlton, PhiladelphiaResponded 1 week ago

Good Day, Thank you for your feedback on your most recent trip to Philadelphia. Letting us know what happened allows us the chance to review your opportunities with our Ladies and Gentlemen to ensure we are properly servicing our guests. I want to apologize for...More

Reviewed 1 week ago

This review isn't about my stay, this is about how they sneaked in a valet parking and parking fee charge onto my invoice. I didn't check my invoice until a couple days after but good thing I did because the hotel charged me 50 something...More

Thank HAESUN J
Response from Leonard B, General Manager at The Ritz-Carlton, PhiladelphiaResponded 1 week ago

Good Day, Thank you for your feedback on the opportunity you faced concerning your recent stay invoice. Your feedback will allow us the chance to review your opportunities with our leadership team. I am sincerely sorry for the inconvenience that you faced to rectify your...More

Reviewed 1 week ago via mobile

Beautiful hotel with a breathtaking view of Philadelphia. We were on the 25th floor. We checked in to celebrate our 25th Anniversary. Dinner reservations were across the street at The Capital Grille. Room was comfy, basic king bed and amenities. Again, view made the room...More

Thank endodock
Response from Meredith R, Director of Operations at The Ritz-Carlton, PhiladelphiaResponded 1 week ago

Good day, Thank you for choosing The Ritz-Carlton, Philadelphia as your destination for celebrating your 25th anniversary. Please accept our sincerest apologies for the issues you experienced with the air conditioning in your room and the loud baby on your floor. We appreciate the feedback...More

Reviewed 1 week ago

Easy check-in. Was offered upgraded corner room, which was appreciated. However had booked one king (as I always do). Was given a double. When called down, was told there were no kings available. Sounded like an excuse as they could have told me at the...More

Thank jshu703
Response from Meredith R, Director of Operations at The Ritz-Carlton, PhiladelphiaResponded 1 week ago

Good day, Thank you for choosing The Ritz-Carlton, Philadelphia as your home away from home. Please accept our sincere apologies for not having your preferred bed type available. Your feedback will allow us the chance to review your opportunities with our leadership team to ensure...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Sauna
Details
Price range
US$ 303 - US$ 797 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Philadelphia
#17 Luxury Hotel in Philadelphia
#25 Family Hotel in Philadelphia
#29 Business Hotel in Philadelphia
#29 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 303 - US$ 797 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Philadelphia
#17 Luxury Hotel in Philadelphia
#25 Family Hotel in Philadelphia
#29 Business Hotel in Philadelphia
#29 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (591)
Room & Suite (364)
Dining (58)
Business Centre & Event Rooms (13)
Family and Play Areas (1)
Questions & Answers
Ask a question
Nicole M
2 January 2018|
AnswerShow all 6 answers
Response from reismith1111 | Reviewed this property |
I cannot say for certain, however, my best guess would be “No.” This is simply because of the hotel’s location, and, the excessive amount of traffic that you are likely to incur. I’ve met NBA & NFL Teams (players and... More
0
Votes
Hockey8729
7 September 2017|
AnswerShow all 3 answers
Response from AllanNCynthia | Reviewed this property |
It's about $50 per day. Sometimes you can have it included as part of a package deal
1
Vote
De3zy C
6 January 2017|
AnswerShow all 4 answers
Response from AllanNCynthia | Reviewed this property |
Actually they don't monitor your room activity and besides there's so many private seating areas in the lobby. You can order snacks and drinks there too
0
Votes
Room Tips
"Get a view of city hall!"
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"The view of City Hall was beautiful and the rooms were quiet."
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"ask for a room with a city hall view"
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"city view is much nicer but the noise level from the street is off the charts"
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