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Four Points by Sheraton Philadelphia City Center

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Traveller (124)
Room & Suite (95)
Dining (6)
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Overview
  • Excellent23%
  • Very good39%
  • Average21%
  • Poor11%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
3 Star Hotel
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Additional information
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Special Offer: Save up to 20% in Philly!
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (501)
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All reviewsreading terminal marketwithin walking distancewalk in showerconvenient locationbig citylight sleeperindependence hallwould stay againbed was very comfortableenjoyed my staycorner roomdesk clerkthe room was niceliberty bellchinatownblockparking
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11 - 15 of 451 reviews
Reviewed 29 December 2017 via mobile

We stayed at the Four Points by Sheraton, we were surprised at how big the rooms were. We had a king bed and there is so much room and the shower is roomy too. The rooms were comfy and the reception staff were very welcoming....More

1  Thank Anne-marie S
Response from Brandy C, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 29 December 2017

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our staff and bed. We hope you'll return someday to see how we continue to grow thanks to...More

Reviewed 7 December 2017 via mobile

Went to this hotel with a friend because it was inexpensive and last minute. The guy at the front desk was not welcoming nor friendly. Pretty much rude. Didn’t want to answer our questions. Almost hated to ask. The location of the hotel is in...More

Thank Style M
Response from 232steviel, General Manager at Four Points by Sheraton Philadelphia City CenterResponded 8 December 2017

Dear Style M, Thank you for taking the time to supply us with valuable feedback. I`m disappointed that my staff failed to offer you with the level of service that you have come a custom too. I'm glad you enjoyed the location of the hotel,...More

Reviewed 10 November 2017

We were told we would be getting two queen sized beds, we did not. We were assured the hotel had parking. They did not. The man at the front desk sent my husband 2 blocks away, then 4 blocks away to search for parking. I...More

Thank Emily C
Response from Guest_Relations_2018, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 10 November 2017

Emily C, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. We appreciate you taking the time to share this experience and we do apologize for the inconvenience this might have caused you. Our main...More

Reviewed 20 October 2017

Spent a night here and was able to walk around the city with no need for a car or transportation, rooms are big and comfy but need a clean up, staff was friendly and breakfast was good for a US hotel. the AC was noisy...More

Thank brucegurfein
Response from Brandy C, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 26 October 2017

brucegurfein, Thank you for choosing our hotel. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our breakfast options and we were able to meet...More

Reviewed 20 August 2017

The room was nice enough. And the desk clerk very personable. If I had to say, the worst thing about this was the extra 30 I had to spend for parking across the street just to stay here. However, it is within walking distance to...More

1  Thank mynameOhio
Response from General M, Guest Relations Manager at Four Points by Sheraton Philadelphia City CenterResponded 22 September 2017

mynameOhio, It is Wonderful to hear from you and learn you enjoyed your stay and found our location to be convenient for your needs being within walking distance to attractions . Thank you for your kind comments regarding the staffs accommodating services. We will happily...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 182 - US$ 430 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 182 - US$ 430 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (124)
Room & Suite (95)
Dining (6)
Business Centre & Event Rooms (24)
Questions & Answers
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runnergirl28
22 June 2016|
AnswerShow all 5 answers
Response from michaelcT8016HJ | Reviewed this property |
We never had a problem walking anywhere night or day including travelling on the subway to and from the Philly's ball game.
1
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Room Tips
"Chose a different hotel!"
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"do not stay here they lie."
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"Ask for a room that has been recently renovated"
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"Don't bring a car - you can't park it here. The front desk lies to you."
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