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Four Points by Sheraton Philadelphia City Center

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Traveller (128)
Room & Suite (94)
Dining (6)
Overview
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1201 Race St, Philadelphia, PA 19107-1617 See on map
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star accommodation
Additional information
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Offers from Four Points by Sheraton Philadelphia City Center
Special Offer: Save up to 20% in Philly!
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Rooms
4 Nov5 Nov
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1 room, 2 adults, 0 children
Standard Room
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Reviews (512)
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All reviews reading terminal market within walking distance light sleeper would stay again corner room two double beds desk clerk the room was nice chinatown parking shampoo
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1 - 5 of 462 reviews
Reviewed 2 weeks ago via mobile

Visiting for a convention. This part of Philadelphia is rough. Not a "destination". Small rooms, dirty rugs and no dressers. One small closet. No coffee in lobby early in the morning (wife is sleeping). Really bad. Online pictures are not representative. Marriot continues to plunge...More

Thank GulfBlue
Response from Tourist819932, Manager at Four Points by Sheraton Philadelphia City CenterResponded 2 weeks ago

Thank you so much for your feedback from your recent visit to our hotel. We just wanted to share that we will be updating our room furniture in November which allow more storage space for our traveling guests and we currently have in room coffee...More

Hotel's Favourite
Reviewed 19 August 2018 via mobile

I didn't get the names of everyone that worked there, but we spent four nights and every single person we encountered was fantastic. I absolutely love Rihanna who checked us in, she was so helpful. We had an issue with our air conditioning and Dashawn...More

1  Thank Kelly T
Response from Saleema M, Front Office Manager at Four Points by Sheraton Philadelphia City CenterResponded 20 August 2018

Thank you Kelly for your Feedback. I will be sure to let the staff know your were pleased with your stay.

Reviewed 2 weeks ago

The staff were very kind and outgoing. Many spoke to me in the elevator and around the hotel offering their service in case I needed it. The facilities though seem to need attention. My shower door didn't close so when I took a shower it...More

Thank REX W
Response from mauricea278, General Manager at Four Points by Sheraton Philadelphia City CenterResponded 2 weeks ago

Thank you Rex, we appreciate your feedback. I will share the feedback we the staff and request immedate action in the items you mention above. Once again thank you for your feedback.

Reviewed 3 weeks ago

Tanya at the front desk is one of the friendliest people we have ever met! She brightened our stay! Jamaal is a genuinely hard working sweet man, he gave us his umbrella to ensure we stayed dry on our outing! He is an asset to...More

1  Thank Joella R
Response from mary ann k, General Manager at Four Points by Sheraton Philadelphia City CenterResponded 3 weeks ago

Joella, Thank you for your review. We are so please that you enjoyed your stay with us and that our team members made a lasting impression!

Reviewed 18 August 2018 via mobile

Front desk staff was friendly and helpful and the manager was good. The improvement needed is in the cleaning staff. A couple days the room was much mostly cleaned but not all the way. The gym some TVs worked some didn’t and the trash wasn’t...More

Thank travelingcoinman
Response from Saleema M, Front Office Manager at Four Points by Sheraton Philadelphia City CenterResponded 18 August 2018

Thank you for your feedback. I will work closely with the staff to fix any concerns. I appreciate your honesty feedback and look forward to you returning in the future.

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About
Description
Conveniently located at the heart of Philadelphia, Four Points By Sheraton Philadelphia City Center offers comfortable accommodations, and is just a short walk from the Strayer University. This three-star More hotel features a state of the art fitness center for guests to work out effectively. All rooms are smoke-free and fully air-conditioned. Each is equipped with a 32-inch flat-screen TV with cable channels, coffee and tea making facilities, and a private bathroom with designer toiletries. The hotel’s business center offers fax and photocopying services. Free Wi-Fi connection is available throughout. In addition, a gift shop and a 24-hour front desk are found on-site. Cherry Lounge and Restaurant serves American classics and comfort foods for breakfast, lunch, and dinner. Furthermore, there are other dining options just within walking distance. Four Points By Sheraton Philadelphia City Center is within a ten-minute walk from the Pennsylvania Convention Center. Liberty Bell Center is two kilometers away. Self-parking is located a block away for $29 a day or for $34 with in/out privileges. Upon check-in, a $35 hold will be authorized on your credit card and reimbursed if not used. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Air Conditioning
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Free Parking
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
92
Price range
US$ 163 - US$ 441 (Based on Average Rates for a Standard Room)
Also Known As
Four Points By Sheraton Philadelphia City Hotel Philadelphia
,
4 Points By Sheraton Philadelphia City Center
,
Four Points Philadelphia
,
Philadelphia Four Points
Location
United States > Pennsylvania > Philadelphia > City Centre East
Hotel class
Contact Information
Room types
Non-Smoking Rooms
Number of rooms
92
Price range
US$ 163 - US$ 441 (Based on Average Rates for a Standard Room)
Also Known As
Four Points By Sheraton Philadelphia City Hotel Philadelphia
,
4 Points By Sheraton Philadelphia City Center
,
Four Points Philadelphia
,
Philadelphia Four Points
Location
United States > Pennsylvania > Philadelphia > City Centre East
Photos
Traveller (128)
Room & Suite (94)
Dining (6)
Business Centre & Event Rooms (24)
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Questions & Answers
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runnergirl28
22 June 2016|
AnswerShow all 5 answers
Response from michaelcT8016HJ | Reviewed this property |
We never had a problem walking anywhere night or day including travelling on the subway to and from the Philly's ball game.
1
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Room Tips
"Expect to eat elsewhere"
574rexw
2 weeks ago
Read review
"Chose a different hotel!"
songster1928
19 Apr 2018
Read review
"do not stay here they lie."
rhinay
4 Apr 2018
Read review
"Ask for a room that has been recently renovated"
I7734VOcathyb
10 Mar 2018
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