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DoubleTree by Hilton Philadelphia Airport

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DoubleTree by Hilton Philadelphia Airport
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785 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Philadelphia Airport
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Showing 776: English reviews
Fulton, New York
Reviewed 30 April 2016

Staff was so friendly and welcoming! Rooms were clean! Hotel was in a fantastic location! To and from airport was a breeze! I can't say enough about how great of an experience this was! We went to a 5 star all inclusive in Punta Cana and this was our layover hotel where we stayed 1 night and we commented on...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank girl3383
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Girl3383, we truly appreciate your excellent review of the Doubletree Philadelphia Airport! Your thorough compliments and detailed comments on our staff and services give other readers a great visual for imagining what a stay would be like here-memorable and hassle free!! While Philly may not be Punta Cana, our service here is world renowned!! It would be a...

cork
Reviewed 27 April 2016

This is a great hotel to stay in if you have to be at the airport early in morning .there is a shuttle service running from hotel to airport every twenty minutes . It is clean welcoming comfortable place to stay ., the beds are good we all had a restful sleep and a prompt wake up call in morning

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Helpful?
Thank anne550
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Anne550, I wanted to take a moment and thank you for staying with us here at the Doubletree Philadelphia Airport, as well as sharing your experience from your recent stay. We value all of the information that our guests can give us as it gives us the best opportunity to WOW future guests. I have passed your comments...

Chicago, United States
Reviewed 26 April 2016

Tried ordering room service for 2 different meals; no one ever answered the phone. I even called the front desk, they connected me to room service, and again, no one ever answered. No bike in the gym, and you couldn't actually watch the TV if you were on an elliptical or treadmill, as the TV was set up behind you....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Leigh B
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Leigh B, I wanted to take a moment and thank you for staying with us, as well as sharing your experience from your recent stay. We strive to provide a memorable experience full of hospitality and to be your home away from home. I would like to apologize for not meeting your expectations - there is no excuse...

Etowah, North Carolina
Reviewed 25 April 2016

We met here for a Board meeting. It is convenient to PHL with a Hotel Shuttle that runs regularly. Rooms were clean and quiet, but a bit dated. Meeting facilities could stand an upgrade. Staff was friendly and helpful. Bar was okay. Breakfast buffet was overpriced. Price for Philly area was reasonable. Not in an area with good restaurants and...

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Helpful?
Thank AgJack
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening AgJack, thank you for taking the time to share your experience and suggestions with our team here at the Doubletree Philadelphia Airport. Because we are an airport property, we rely heavily on guests like you to help us determine the improvements we'll be making to the property in the future. That being said, we are definitely always working...

Bradenton, United States
Reviewed 25 April 2016

I had an early flight home, thus the location was ideal. Overall was a positive experience for the value. The property is an older location and has some signs of being dates. Rooms are clean and comfortable, staff is welcoming and friendly. A short five minute drive to rental returns. Will stay again should I have an early flight.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Craig B
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Craig B, thank you so much for the kind words regarding your stay and experience here at the Doubletree Philadelphia Airport. Our staff strives to make every guests' experience perfect so they leave extremely satisfied. We honestly could not have done it without your input, direction, and vision - thank you. We do hope to see you next...

Irvington, United States
Reviewed 25 April 2016

During my stay was greeted friendly by staff. Asked how my stay was. Used the gym while there clean with clean smell and fresh towels. Seem to be family friendly families were at the pool area. Lunch for the meeting was very fresh and tasty. Resturant meal very tasty. Waitress very pleasant.

Review collected in partnership with DoubleTree by Hilton
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Thank Debra H
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning Debra H, I wanted to take a moment and thank you for staying with us here at the Doubletree Philadelphia Airport, as well as sharing your experience from your recent stay. We value all of the information that our guests can give us as it is the best way to address issues and ensure we resolve those issues...

Reviewed 24 April 2016

I cannot believe this was a Hilton property. I've always had great experiences at Double Tree...until Philadelphia. The room was very dated and completely filthy. The tv didn't even work. When I called for service, they said they'd be right up. The next afternoon someone did show up with 6 remotes and said try these. When I said it still...

Review collected in partnership with DoubleTree by Hilton
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Thank eldonh703
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Philadelphia Airport, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

East Stroudsburg, Pennsylvania
Reviewed 23 April 2016 via mobile

I've just checked in earlier today and I was blown away by the incredible service that I experienced. With missing a flight, I had to make accommodations at a nearby hotel. Since I am a HHonors Gold member and team member with Hilton, there is no other place I stay besides Hilton. When I arrived to make a reservation, Mercardos...

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Helpful?
Thank Mr_MJAshworth
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Mr_MJAshworth, we sincerely appreciate you choosing to stay with us here at the Doubletree Philadelphia Airport and we also thank you so very much for sharing your experience. The best advertising we can get is from our valued guests such as yourself!! I will be sure to share your sentiments with our entire staff as they are always...

Dover, Delaware
Reviewed 22 April 2016

My girlfriend and I stayed for 2 nights to attend the Philadelphia Flower Show, which was on our Bucket List. The staff at this hotel couldn't be better! They are so friendly, and couldn't be more accommodating. I recommend the valet parking. It costs $5.00 more, but is very convenient, especially when the hotel gets busy and parking gets tight....

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Helpful?
Thank NancyMMulford
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon NancyMMulford, I wanted to take a moment and thank you for staying with us here at the Doubletree Philadelphia Airport, as well as sharing your experience from your recent stay. We value all of the information that our guests can give us as it is the best way to address issues and ensure we resolve those issues for...

Yukon, Oklahoma
Reviewed 21 April 2016 via mobile

This is an older hotel but has been remodeled. 9 floors, with 7-9 Hilton HHonors floors. Very busy at time of my stay, as there were a few conferences going on. Gerrell (front desk) was very professional, courteous and answered any questions I had. This was a business trip to the PHL area and the hotel is extremely convenient to...

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Helpful?
Thank James B
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon James B, we really appreciate your kind review about your staff, room service and the amenities our hotel has to offer. Your compliments, which I will share with our management team and staff, are very much appreciated and encourage us to continue to deliver the very best in hospitality. It would be a pleasure to welcome you back...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Philadelphia Airport is an excellent hotel, providing comfortable accommodations and great service. The DoubleTree by Hilton Philadelphia Airport is located adjacent to the Philadelphia International Airport, and offers a complimentary airport shuttle; a complimentary business center, where our guests can print boarding passes at their convenience; and complimentary wireless high-speed internet in the guest rooms and lobby. The DoubleTree also offers the affordable Drive and Fly package for guests wanting to leave their cars while away on a trip, and features the Players Sports Bar with 13 HD televisions and a delightful menu of appetizing taste treats, pool tables, and video games. Enjoy a relaxed but stylish breakfast, lunch, or dinner in our Landing Restaurant, featuring an assortment of steaks, chops, and seafood for the discerning palate. Come visit! ... more   less 

Additional Information about DoubleTree by Hilton Philadelphia Airport

Address: 4509 Island Avenue, Philadelphia, PA 19153 (Formerly Hilton Philadelphia Airport)
Region: United States > Pennsylvania > Philadelphia
Price Range: ₹ 9,022 - ₹ 17,786 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Philadelphia Airport 3.5*
Number of rooms: 331
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotwire, Travelocity, Cancelon, Hotels.com, Orbitz, Priceline, Expedia, TripOnline SA, getaroom.com, Cheap Tickets and HotelQuickly so you can book your DoubleTree by Hilton Philadelphia Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Philadelphia Airport Hotel Philadelphia
Hilton Hotel Philadelphia Airport
Philadelphia Hilton
Hotel Style:
#6 Best Value Hotel in Philadelphia
#47 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Philadelphia Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was great too”
488jamien, 25 Apr 2017 | Read review
“Ask for one without bedbugs or stay elsewhere”
ZachH629, 30 Mar 2017 | Read review
“Take a room with an airport view. I like airports....perhaps you do as well!”
smalltowntravelerPa, 2 Mar 2017 | Read review
“Be sure to let them know you are a Hilton Honors member”
, 19 Feb 2017 | Read review
“The Hilton Honors programs have their own floors, which seem to be quieter since they are mostly business professionals.”
Q734ORjessicah, 14 Feb 2017 | Read review
5 of 5