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DoubleTree by Hilton Philadelphia Airport

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DoubleTree by Hilton Philadelphia Airport
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744 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Philadelphia Airport
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Showing 735: English reviews
Greenville, South Carolina
Reviewed 10 April 2016

Friendly staff, clean rooms, soft beds with nice linens. The airport shuttle was a really nice perk also. A wide variety of options available at all meals. It was nice to have an in house resteraunt. Recommend.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank K4281NZlaurenw
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon K4281NZlaurenw, thank you for taking the time to share your recent experience with our team here at the Doubletree. We rely heavily on guests like you to help us determine the improvements we'll be making to the property now and for future visits. That said, we are definitely always working to better the amenities and cultivate a more...

Washington DC, District of Columbia
Reviewed 10 April 2016 via mobile

Staff totally unfriendly. They couldn't be bothered answering any questions. Only two computers available and kids were playing on them so I couldn't use it to print out information I needed during our trip. My kids wanted to go swimming in the pool at 10:00pm. There was no one in the pool. A staff person said that it was adult...

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Helpful?
Thank DCM1025
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Philadelphia Airport, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Bristow, Virginia
Reviewed 10 April 2016 via mobile

We brought a group of high schoolers to the Double Tree in Philly, and instead of groans the staff has gone out of their way to be nice. Thanks so much to Carol who careered our banquet (loved her sense of humor) and John Burton the concierge who' slogan was how do we make it right! Love the team at...

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Helpful?
Thank Mark J
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening Mark J, I wanted to take a moment and thank you for sharing your experience from your recent stay here with us at the Doubletree Philadelphia Airport - we sincerely appreciate you choosing to stay with us!! Thank you for the accolades regarding our staff, and it certainly sounds as though you enjoyed your stay, but I did...

Little Neck, New York
Reviewed 9 April 2016

The hotel is true to the DoubleTree brand but what really makes it great is the staff. Extremely professional and personal. Everyone there went out of their way to accommodate us in whatever we needed. Room service wasn't bad but a little expensive. I think we spent about $35 for two deserts.

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Helpful?
Thank AlexGottaTravel
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good morning AlexGottaTravel, I would like to first thank you for taking the time to share your recent experience here at the Doubletree Philadelphia Airport. As we are constantly trying to improve what we do, the best feedback we can get - both positive and constructive - comes from our valued guests. We do strive for perfection, any and all...

Cape Town Central, South Africa
Reviewed 7 April 2016

Best thing was the delicious Chocolate Chip cookie on check in.... It was just simply delicious. Rooms was very big and comfortable. I would use this hotel again. Facilities in the form of bars and restaurant was of a good standard.

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Helpful?
Thank Eric W
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon Eric W, thank you for the review regarding your recent stay here at the Doubletree Philadelphia Airport. I make it a point to review all guest comments-good or bad- in order to keep our team focus on creating a hassle-free, memorable experience for all guests. The best advertising we can get comes directly from those guests who stay...

Baltimore, Maryland
Reviewed 7 April 2016

Within 5 minutes of airport and sports arenas which is why we were there. Clean and staff was unusually friendly which is a good thing! Never experienced such happy employees - very quiet for being next to an airport

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank eideannroses
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day Eideannroses, we would like to thank you for staying with us here at the Doubletree Philadelphia Airport - and thank you for sharing your experience!! The best form of advertising that we can hope for is from our guests - and in your case, it sounds like it was a great experience!! We sincerely appreciate your feedback as...

Hadar
Reviewed 2 April 2016 via mobile

Staff was very friendly an helpful. We ate at bar had a very good cheese burger an best fries I ate! Room was disappointment beds hard couldn't sleep most of night. No breakfast for free here or coupons to eat free. Was not happy with that we have always had free breakfasts at double tree. The entry is very nice....

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Helpful?
Thank LaRee S
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day LaRee S, thank you for taking the time to provide us with feedback regarding your recent stay at the Doubletree. We take your comments very seriously and have shared your remarks with the entire management team. I am sorry that we did not satisfy all of your food expectations as we strive to provide every guest with a...

Hamden, Connecticut
Reviewed 31 March 2016

the room was decent. Clean and spacious. Staff was nice and helpful. Only problem is that while my husband and I were napping, someone tried to enter our room. Luckily we had the latch on so they were unable to open the door all the way. It was pretty nerve wracking. I probably wouldn't stay here again just for that...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 797latinaj
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good day 797latinaj, I wanted to take a moment and thank you for staying with us, as well as sharing your experience from your recent stay. We truly strive to provide a memorable experience that is your home away from home but I would like to sincerely apologize for someone trying to enter your room as there is no excuse...

Providence, United States
Reviewed 31 March 2016

Food at restaurant was very good. Nice to have a Starbucks right in the hotel and open early! Convenient location. You have to pay for parking and I wished I would have just valet parked as I had to walk quite a ways to the door every day.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jamie P
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good evening Jamie P, we sincerely appreciate you choosing to stay with us here at the Doubletree Philadelphia Airport and we also thank you so very much for sharing your experience. The best advertising we can get is from our valued guests such as yourself!! I will be sure to share your sentiments with our entire staff as they are...

Philadelphia, PA
Reviewed 30 March 2016

I stayed in this property once before when it was still just a Hilton branded property. It was crummy back then - and lacked any charm whatsoever. Now in its Doubletree days, it has perked up a bit. It was bright and clean and seemed more lively. It is extremely convenient to the airport extended parking (across the street). My...

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Helpful?
Thank LeaveFromPA
Gyrod H, Manager at DoubleTree by Hilton Philadelphia Airport, responded to this review

Good afternoon LeaveFromPA, I wanted to thank you for your response regarding your recent stay at the Doubletree Philadelphia Airport Hotel!! I make it a point to review all guest comments and responses in order to keep our staff always trying to improve our service and our property. We strive for excellence service and want every guest to leave us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Philadelphia Airport is an excellent hotel, providing comfortable accommodations and great service. The DoubleTree by Hilton Philadelphia Airport is located adjacent to the Philadelphia International Airport, and offers a complimentary airport shuttle; a complimentary business center, where our guests can print boarding passes at their convenience; and complimentary wireless high-speed internet in the guest rooms and lobby. The DoubleTree also offers the affordable Drive and Fly package for guests wanting to leave their cars while away on a trip, and features the Players Sports Bar with 13 HD televisions and a delightful menu of appetizing taste treats, pool tables, and video games. Enjoy a relaxed but stylish breakfast, lunch, or dinner in our Landing Restaurant, featuring an assortment of steaks, chops, and seafood for the discerning palate. Come visit! ... more   less 

Additional Information about DoubleTree by Hilton Philadelphia Airport

Address: 4509 Island Avenue, Philadelphia, PA 19153 (Formerly Hilton Philadelphia Airport)
Region: United States > Pennsylvania > Philadelphia
Price Range: ₹ 7,617 - ₹ 20,178 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Philadelphia Airport 3.5*
Number of rooms: 331
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Hilton Hotels Direct, Expedia and Travelocity so you can book your DoubleTree by Hilton Philadelphia Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Philadelphia Airport Hotel Philadelphia
Hilton Hotel Philadelphia Airport
Philadelphia Hilton
Hotel Style:
#47 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Philadelphia Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Philadelphia Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to let them know you are a Hilton Honors member”
 of 5 bubbles , 19 Feb 2017 | Read review
“The Hilton Honors programs have their own floors, which seem to be quieter since they are mostly business professionals.”
 of 5 bubbles Q734ORjessicah, 14 Feb 2017 | Read review
“not sure about this”
 of 5 bubbles phyllispp, 7 Feb 2017 | Read review
“Side opposite the airport”
 of 5 bubbles chitownsam, 23 Jan 2017 | Read review
“A little pricey”
 of 5 bubbles pajcrj, 10 Jan 2017 | Read review
5 of 5