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As I write I’m in the first floor lounge area before breakfast. Enduring way too loud techno-electronica music. So hip. But so annoying. Especially at this hour. No, I’m not not a grumpy old man, at least not the grumpy part. Or at least I...More
This hotel under other names used to be a comfortable, quiet and even elegant place to stay. I'm no enemy of updating. It was getting a bit shabby. It has since been redone so that the noisy bar is in the front of the hotel...More
Response from jimbopolo, Front Office Manager at Renaissance Philadelphia Downtown HotelResponded 4 days ago
Sorry you are not happy with the $22 million renovation to convert the Omni hotel into a Marriott Renaissance lifestyle hotel. It is a 180 degree flip on design and layout of the hotel. We were told we would not be appealing to...More
I must say that I can understand the mixed reviews. The staff is quite odd but overall came through. The front desk is hard to find since they are promoting the electronic check in. The hotel does NOT come up on Uber so I nearly...More
This hotel has the best location possible if you are there as a tourist. A few blocks from everything. Try the terrific Buddakhan Restaurant, literally a one minute walk.
The problem with the hotel is the rooms. My wife and I stayed for four nights,...More
Thank Matt R
Response from jimbopolo, Front Office Manager at Renaissance Philadelphia Downtown HotelResponded 1 week ago
Thank you for your feedback who stole the drawers. Marriott's surveys show most guest don't put all their belongings in drawers at a center city property and they are not long term stays. This is more of a resort concern when it comes to furniture...More
I booked this hotel for one night. I got to the property and couldn't find a place to park even tough the website noted that I could park offsite or onsite(valet). This is inaccurate as you can only valet your car. The hotel does not...More
Response from jimbopolo, Front Office Manager at Renaissance Philadelphia Downtown HotelResponded 2 weeks ago
Sorry to here we disappointed you on your recent stay. There was street work being done by the city of Philadelphia up and down chestnut St do to the fire in February which destroy several buildings in the 200 block of Chestnut. Unfortunately we were...More
Hi Melody, yes they will. Staff very accommodating I would ask if any of the refurbished rooms are available. Beautiful location they just need a lift. Great restaurants in all directions and if you want to see... More
Hi Melody, yes they will. Staff very accommodating I would ask if any of the refurbished rooms are available. Beautiful location they just need a lift. Great restaurants in all directions and if you want to see Independence Hall have someone go at 8am to grab timed tickets. Have fun!!
Response from jimbopolo | Property representative |
Take the airport line from the airport to Jefferson Station 10th and Market. The Market L is available there to 5th and Market. The hotel is 2 blocks away one to Chestnut and down chestnut a block to 4th