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    Sheraton Philadelphia Downtown Hotel

    201 N 17th St, 17th & Race Streets, Philadelphia, PA 19103-1201
    (215) 448-2000
    Hotel website
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    29/10/2017 30/10/2017
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    US$ 172US$ 182
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    Traveller (600)
    Room & Suite (250)
    Dining (20)
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    Overview
    • Excellent23%
    • Very good32%
    • Average24%
    • Poor12%
    • Terrible9%
    Travellers talk about
    “mary mastrobuoni” (143 reviews)
    “the club lounge” (75 reviews)
    “concierge desk” (59 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Philadelphia Downtown Hotel
    Special Offer: Breakfast for 2 Included
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    Holiday Inn Express Philadelphia-Midtown
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Reviews (2,671)
    There are newer reviews for Sheraton Philadelphia Downtown Hotel
    See the most recent reviews
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    1,161 - 1,165 of 2,466 reviews

    Reviewed 20 April 2014

    The best thing about this hotel is its convenient location. It's within walking distance of the Convention Center, tourist attractions, and even the train station (about 10 minutes). I was also pleased with the service. Everyone I came across was pleasant and helpful. I was...More

    Thank balibeachboy
    Response from Paul B, Manager at Sheraton Philadelphia Downtown HotelResponded 30 April 2014

    Dear balibeachboy, Thank you for your review of our hotel. Thank you for taking the time to recognize our team, they are certainly our greatest asset. The hotel will begin renovations of our guest rooms and corridors in the next few months and are very...More

    Reviewed 18 April 2014

    This was the worst hotel I have ever stayed at.... I'm a Starwood SPG member and I don't know why Starwood Hotels would have this property among them. First of all, It seemed that the front desk was way under-staffed as I had to wait...More

    2  Thank Vacationer546
    Response from Paul B, Manager at Sheraton Philadelphia Downtown HotelResponded 23 April 2014

    Dear Vacationer546, Thank you for your review on our hotel. Please accept our most sincere apologies for not meeting your expectations. Many of the situations mentioned are certainly not to our high standards and we are currently addressing the concerns you have brought to our...More

    Reviewed 15 April 2014

    I recently stayed at the Philadelphia Sheraton Downtown Hotel. Room was fairly average, nice size for a downtown hotel and the bed was comfortable. Decor was a bit worn but no major issues with cleanliness. Check-in into the hotel was very poor. Front desk was...More

    Thank Toobs1
    Response from Paul B, Manager at Sheraton Philadelphia Downtown HotelResponded 23 April 2014

    Dear Toobs1, Thank you for your review of our hotel. Please accept our most sincere apologies for failing to meet your expectations in regards to your check-in experience. We will share your feedback with our management team and look forward to using your feedback to...More

    Reviewed 15 April 2014

    I travelled to Philadelphia for business this January and had a great experience at the Sheraton Downtown. My return flight was cancelled due to a nasty storm, and I ended up staying an extra day. The hotel was very accommodating. The concierge, Mary Mastrobuoni, was...More

    Thank Jennifer J
    Response from Paul B, Manager at Sheraton Philadelphia Downtown HotelResponded 22 April 2014

    Dear Jennifer J, Thank you for your review of the Sheraton Philadelphia Downtown Hotel! We're glad Mary was able to make such a positive impact on your stay, we'll be sure to recognize her for her efforts! We hope to connect with you again soon....More

    Reviewed 14 April 2014

    We had a 3 nights stay at the hotel and it was simply great. Very good price for the room size and its location only 5 mins from the city center. For the Liberty bell etc it was a 15 mins walk, about the same...More

    Thank Geza S
    Response from Paul B, Manager at Sheraton Philadelphia Downtown HotelResponded 15 April 2014

    Dear Geza S, Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! We are glad you had such a pleasant experience and hope to host you again in the future. Safe travels, Jennifer Tang Assistant Front Office Manager

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 111 - US$ 318 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 757
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, TripOnline SA, Hotwire, HotelsforEveryone, Cancelon and getaroom.com so you can book your Sheraton Philadelphia Downtown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Philadelphia
    • Also Known As
    • Sheraton Philadelphia City Center Hotel ,
    • Sheraton Hotel Philadelphia ,
    • Sheraton City Center Hotel ,
    • Philadelphia Sheraton
    Add Photo Photos
    Traveller (600)
    Room & Suite (250)
    Dining (20)
    Pool & Beach (3)
    Hotel & Grounds (291)
    Bathroom (49)
    Business Centre & Event Rooms (8)
    Family and Play Areas (2)
    Nearby
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    .75 km away
     
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    2.29 km away
     
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    1.06 km away
     
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    1,045 reviews
    .99 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Matias F
    1 October 2017|
    Answer
    Response from safariethiopia | Reviewed this property |
    I am sorry that I am not sure about that and you better the hotel direct. Good luck!!
    -1
    Votes
    tdugan123
    30 June 2017|
    AnswerShow all 2 answers
    Response from Thomas E | Reviewed this property |
    18
    0
    Votes
    3boaters
    27 February 2017|
    AnswerShow all 6 answers
    Response from Tom R | Reviewed this property |
    It's about a 15 min ride from the subway near City Hall
    0
    Votes
    Room Tips
    "Higher floor has better view"
    Read review
    "Get a higher room"
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    "We stayed in room 2425 and it had a nice city view. Room was quiet and comfortable."
    Read review
    "Higher floors have better view of the city"
    Read review
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