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Sheraton Philadelphia Downtown Hotel

Expedia.comUS$ 146*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 293*
US$ 146*
US$ 293*
US$ 146*
US$ 293*
US$ 146*
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Sheraton Philadelphia Downtown Hotel
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2,492 Reviews from our TripAdvisor Community

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Showing 2,316: English reviews
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New York City, New York
Reviewed 2 days ago NEWvia mobile

My wife and I stayed at the Sheraton downtown in May 2017 and will not stay again. We'd previously stayed in May 2012 and also went to a charity event there in November 2015, and we'd previously had a decent experience. Well, not this time. The rooms are old and in dire need of renovation. Not sure when the last...

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Helpful?
Thank DB_NYC1985
HOTEL’S FAVOURITE REVIEW
Reviewed 16 April 2017 via mobile

We stayed over the Easter weekend as part of the NEQ volleyball tournament. This staff went above and beyond! Danielle at check in was very personable and made sure we had a nice view and gave us a breakfast upgrade since there weren't any refrigerators available. Ed, David and Thu took care of us at breakfast when we had to...

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Helpful?
Thank bdaygirl
About Hotel's Favourite Review
MarshaRay, General Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear bdaygirl, Thank you for your kind words on Tripadvisor. We are excited to hear that we were able to accommodate your needs and more during your stay. Our staff here at the Sheraton Philadelphia Downtown commit to providing excellent service everyday, and they will be thrilled to hear how the were able to make your stay so memorable. We...

Nutley, New Jersey
Reviewed 5 days ago NEW

Great location, great bed, great gym, decent pool, decent room (but found a red pill that didn't belong to us on the bathroom floor and the sink faucet leaked all over our bag) Was not happy with the club room or the club floor breakfast.

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Helpful?
Thank FamilyFlight
MarshaRay, General Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear FamilyFlight, Thank you so much for your review on Tripadvisor. We are happy to hear you enjoyed the various amenities our hotel provide while staying with us. The appropriate departments will be notified of some of the issues you had in the room and our Sheraton Club Lounge. We highly appreciate your feedback, and we hope to welcome you...

Washington DC, District of Columbia
Reviewed 5 days ago NEW

It was my son's graduation weekend and our family stayed in two rooms at this hotel for 3 nights. For the high price, everything looked and was basic. The carpeting was slightly stained and buckling up in places; it looked like an older person could trip from the folds and have a bad fall. The bed was comfortable. The cotton...

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Helpful?
Thank Fernando M
MarshaRay, General Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear Fernando M, Thank you very much for sharing your feedback with us on Tripadvisor. We are so sorry that we could not meet your expectations during your recent stay with us. Your comments will be shared with the appropriate departments and upper management. We aim to provide warm, personalized service and clean rooms for our guests, but we failed...

Harrisburg, Pennsylvania
Reviewed 5 days ago NEW

Get a room on the highest floor available - great view of the city! Quiet, clean rooms. The gym was very nice, the pool area could be cleaner. The front desk was accommodating & friendly, especially an employee named Anton.

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Helpful?
Thank JaimeJ84
MarshaRay, General Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear JaimeJ84, Thank you so much for leaving us such wonderful comments on Tripadvisor. We are happy to hear you enjoyed our various amenities in the hotel. Anton is an amazing asset to our team and he will be delighted to hear you enjoyed the service he provided. Again, we appreciate you sharing your feedback and hope to welcome you...

Meitar, Israel
Reviewed 6 days ago NEW

Usually I write positive on my stays. This time I must put things as they are. The hotel must have urgent renovation in all matters. The Lobby is cold and unpleasant and mainly the reception area. I had 3 rooms and all of them are in bad shape. We paid high price and... one room had old and used soap...

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Helpful?
Thank Itain
MarshaRay, General Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear Itain, Thank you for your review here on Tripadvisor. We extend our sincerest apology for not meeting your needs and expectations during your stay with us. The appropriate departments will be made aware of the issues you experienced. We aim to provide warm service and clean, comfortable rooms, and we failed to deliver this while hosting you. Your feedback...

Ruckersville, VA
Reviewed 1 week ago NEWvia mobile

I wasn't expecting much when my husband and I moved from our airport hotel after the business portion of our trip was done. We wanted to be in town for the leisure portion of our trip so we moved to the Sheraton Downtown. Well I was very pleasantly surprised! We had a fantastic stay! The location was perfect for what...

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Helpful?
Thank cbeeperson
MarshaRay, General Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear cbeeperson, Thank you so much for reviewing us on Tripadvisor. We are delighted to hear your stay with us went beyond your expectations. Our staff aims to deliver warm and personalized service to all of our guests, and will be thrilled to hear you enjoyed your interactions with them. Our location is conveniently located in the heart of Center...

Freehold, United States
Reviewed 1 week ago NEW

My wife and I spent one night in the Sheraton Downtown when I was attending a conference at UPenn. It was a crazy weekend in the city and the only hotel that we could book, even pretty far in advance. Easy to find, great parking under the hotel. Functional room that could use some updating, but it was very comfortable....

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Helpful?
Thank Mark W
MarshaRay, General Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear Mark W, Thank you for leaving us your great feedback about our hotel on Tripadvisor. We are thrilled to hear your stay was comfortable, especially during a busy weekend in the city. Our attached parking garage is conveniently accessed from the lobby making it easy for our guests to get to and from their car. We appreciate your wonderful...

Burlington, North Carolina
Reviewed 1 week ago

This was a 3 night stay without children in downtown Philadelphia. The staff was attentive and effieient. The room was clean reasonably quiet and comfortable. The loby is very nice, large and busy. The hotel is moderately expensive but this includes a city tax, a state occupancy tax and a state parking tax. You can save by self parking and...

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Helpful?
Thank Ed H
MarshaRay, General Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear Ed H, Your wonderful review on Tripadvisor is highly appreciated. We are happy to hear we could accommodate all your wants and needs during your stay. Our staff aims to deliver warm and personalized service everyday and will be excited to hear your kind feedback. Thank you again for your positive comments and we hope to welcome you back...

Hickory, North Carolina
Reviewed 1 week ago via mobile

I always ask for a fridge and they get me one. I can get a fast breakfast to go at the bar cafe in the morning. Easy walk to many other restaurants. I am able to get everything I need close by. Walgreens is close, comcast center has a small market store for produce.

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Helpful?
Thank Tina C
MarshaRay, General Manager at Sheraton Philadelphia Downtown Hotel, responded to this review

Dear Tina C, Thank you for your positive comments on Tripadvisor. We are thrilled to hear you enjoyed our convenient Local Café in the morning for quick breakfast to-go. You are correct, we are certainly in close proximity to many restaurants, shops, and attractions. Your review is greatly appreciated and we hope to host you the next time you are...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Philadelphia Downtown hotel is near the Franklin Institute, the Convention Center, and many corporations. We have 757 guest rooms, free wifi, and 38 meeting rooms/58,000 sq ft of event space ... more   less 

Additional Information about Sheraton Philadelphia Downtown Hotel

Address: 201 N 17th St, 17th & Race Streets, Philadelphia, PA 19103-1201
Region: United States > Pennsylvania > Philadelphia
Price Range: ₹ 7,980 - ₹ 21,798 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Philadelphia Downtown Hotel 3.5*
Number of rooms: 757
Reservation Options:
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Also Known As:
Sheraton Philadelphia City Center Hotel
Sheraton Hotel Philadelphia
Sheraton City Center Hotel
Philadelphia Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Philadelphia Downtown Hotel staff and other travellers.
23 questions
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Questions? Get answers from Sheraton Philadelphia Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floors with the park view. You will see open sky and big avenues. The other side faces other tall buildings with no view.”
636fernandom, 22 May 2017 | Read review
“Higher floors have best views, quieter”
JaimeJ84, 22 May 2017 | Read review
“Self park at the hotel and walk to nearby restaurants.”
339edh, 17 May 2017 | Read review
“Carefully negotiate your check-in/out dates before you sign.”
Laxydad, 17 May 2017 | Read review
“Definitely one that is not near the main road.”
jamesrI4507RC, 11 May 2017 | Read review
5 of 5
Expedia.com
US$ 146* /night
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Sheraton.comUS$ 146
Booking.comUS$ 146
AMOMAUS$ 293
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*Disclaimer
Prices are for 1 room, 2 adults
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