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Sheraton Philadelphia University City Hotel

1,405 reviews
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Traveller (173)
Room & Suite (159)
Dining (30)
Overview
  • Excellent48%
  • Very good27%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“chef michael”(63 reviews)
“the club lounge”(77 reviews)
“noodle house”(15 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Philadelphia University City Hotel
Special Offer: Breakfast for 2 Included
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,405)Write a Review
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All reviewschef michaelthe club loungenoodle housefront deskstreet stationfitness centerhousekeeping staffper daychecking inconvenient locationbeds were comfortableenjoyed my stayhotel restaurantfew blocksyogurtdrexelpenn
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331 - 335 of 1,368 reviews
Reviewed 26 October 2016

Teresa, Margaret, Mark and Ricky were all so accommodating and helpful! Teresa has been a stand out performer since the minute I walked into this hotel. I have been here two days of my four day conference and have relied on her wonderful assistance. Thank...More

1  Thank Melissa M
Management response:Responded 28 October 2016

Dear Melissa M, Thank you so much for sharing your experience with us. Our Banquet team does a phenomenal job taking care of our groups and we can't wait to share your feedback with Teresa, Margaret, Mark and Ricky. We agree that Teresa is very...More

Reviewed 26 October 2016

Audrey Kright was very helpful with the reservation and check in with Samantha was a breeze. The bellman, Rubin helped up to our room and joked with the kids. We had great service in the concierge lounge with chef Michael, Taylor and Tammy. Thank you...More

1  Thank Lisa02182016
Management response:Responded 28 October 2016

Dear Lisa02182016, Thank you so much for sharing your experience. We are so happy to hear that your reservation process and check-in was a seamless one thanks to Audrey, Samantha and Rubin. It sounds like you also enjoyed Chef Michael, Taylor and Tammy in our...More

Reviewed 26 October 2016

Big thanks and shout out to Teresa, Margaret, Mark and Ricky for their help at lunch. We have a large conference here and they have been most helpful in meeting all of the dietary "quirks" of our group. THANK YOU!!More

1  Thank Jason S
Management response:Responded 27 October 2016

Dear Jason S, Thank you for sharing your feedback regarding our Banquet team. We can't wait to share your review with Teresa, Margaret, Mark and Ricky. I know they will be excited to hear that you were pleased. We love to take care of our...More

Reviewed 26 October 2016 via mobile

This Sheraton is conveniently located for sure but has seen better days. It's obviously an older building and I'd place this one on the "renovate me soon" list. I will say that the staff were friendly and helpful, even at 5am checkout!More

Thank LodgeCreek
Management response:Responded 27 October 2016

Dear LodgeCreek, Thank you for sharing your feedback regarding your recent stay. We are happy to hear that our staff was accommodating and that you enjoyed our location. We are constantly improving our product and hope you will come back to visit our new look...More

Reviewed 25 October 2016 via mobile

The location is convenient. The staff is friendly. Those are the good points. Rest of the hotel left a lot to be desired. It is run down - shabbiness seen on the walls of the hallways, in the bathrooms, rooms, etc. There is also a...More

Thank busybee2775
Management response:Responded 27 October 2016

Dear busybee2775, Thank you for sharing your experience regarding your recent stay. We certainly take your feedback to heart and will review it with our team to make sure we are providing a welcoming environment for all of our guests and constantly improving. We are...More

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Traveller (173)
Room & Suite (159)
Dining (30)
Pool & Beach (7)
Hotel & Grounds (137)
Bathroom (14)
Business Centre & Event Rooms (7)
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 149 - US$ 294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Philadelphia
#35 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 149 - US$ 294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Philadelphia
#35 Romantic Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms, Family Rooms
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