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Sheraton Philadelphia University City Hotel

Booking.comUS$ 449*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 449*
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US$ 456*
US$ 457*
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Sheraton Philadelphia University City Hotel
Sheraton Philadelphia University City Hotel
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1,251 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Philadelphia University City Hotel
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Showing 1,217: English reviews
Silver Spring, Maryland
Reviewed 5 August 2016

The location near the University is the real attraction of the hotel. My stay was otherwise very hit or miss. There is no short term parking in front of the building, but you can pull into the parking garage and park there to check in. $25/day for parking seemed quite high, especially when you're already a paying guest. My check...

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Helpful?
Thank Erica B
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Erica. We plan a number of upgrades to the hotel that will address some of your comments. We appreciate your feedback and if you would let us know what room you occupied we will make sure any deficiencies you noted are taken care of. Thanks for sharing your review. Joe Kelly General Manager

Nashua, New Hampshire
Reviewed 4 August 2016

There was absolutely nothing wrong with the hotel or my room other than the noisy air conditioning unit that I could not turn off without unplugging it. (and yes, I tried the thermostat and the unit itself). This hotel should consider updating the in-room AC units or advertise to hard of hearing customers.

Review collected in partnership with this hotel
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Helpful?
Thank Chris F
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Chris. We are sorry everything wasn't up to expectations with the air conditioning in your room. If you would let us know what room you occupied our maintenance crew will take a look and get the noise situation rectified. We are glad you otherwise enjoyed your stay. Best wishes Joe Kelly General Manager

Seoul, South Korea
Reviewed 4 August 2016

The people in the Front Office, especially the Director of Front Office, and all the other staffs were so very helpful and considerate to us during our stay at the Hotel. They were able to handle All of our requests. Very nice breakfast and evening snacks also. Thank you very Much Sheraton Philadelphia University City Hotel!

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Helpful?
1Thank eugenekim346
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

hello Eugene. Thank you so much for taking the time to comment and recognize our front desk team. We appreciate the kind words and knowing we made you feel welcome and comfortable. Please come see us again soon. All our best Joe Kelly General Manager

Pottstown, Pennsylvania
Reviewed 2 August 2016

Booked this hotel because of the pool and close proximity to World Cafe. But the entire experience at this Sheraton satisfied us beyond our expectations. We were greeted with warm hospitality upon our arrival. We had arrived 2 hours early and they let us use the pool until our rooms were ready. The room was nicely decorated and very clean....

Review collected in partnership with this hotel
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1Thank liz1494
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Liz. Thanks very much for the 5 POINT REVIEW! We are the only area hotel with an outdoor pool so you made a good choice! We hope you will return soon and enjoy another Sheraton stay. Best to you all Joe Kelly General Manager

Reviewed 1 August 2016

Perfectly fine place for an overnight stay. When I got there for my monthly stay, it turned out that my reservation was missing, and the place was full due to the DNC in town. Ron at the front desk was friendly, sympathetic, professional, and efficient. Through some type of front desk magic he secured a room for the night. I...

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Helpful?
Thank Robert R
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Robert. Thank you for recognizing Ron and his efforts to take care of your stay last week. I'm sorry your reservation wasn't in order when you arrived but I'm so glad Ron solved the issue quickly and to your satisfaction. We look forward to seeing you again soon. Best regards Joe Kelly General Manager

Washington DC, District of Columbia
Reviewed 31 July 2016

My family and I stayed here during the Democratic National Convention. I was checking in on Sunday, while I also had an additional room in my name for family starting on Monday. Davida at the front desk made sure we had adjoining rooms and the correct credit cards were assigned to each room. Check in was seemless for my family...

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Helpful?
1Thank travelerM7329YA
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear Traveler, We are so glad you could visit Philadelphia for the DNC. It was indeed a busy week but our preparations made it fun and pleasant for everyone who stayed with us last week. We hope you will visit Philadelphia gain and enjoy more of our city next time. Best regards Joe Kelly General Manager

Reviewed 31 July 2016 via mobile

Ron at the front desk was absolutely fantastic. He helped us find the exact kind of rooms we needed (king connecting to a double) and was very accommodating. He made us feel right at home. If you're going to any events at UPenn, the location is great. It's walking distance to campus with a Starbucks seemingly on every corner and...

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Helpful?
1Thank Mark T
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Mark. Thanks for your review and recognition of Ron at the front desk. Our whole crew has been getting rave reviews for service during last weeks convention. We appreciate hearing from you. Thanks again Joe Kelly General Manager

Rotterdam, New York
Reviewed 30 July 2016

Very Pleased with my stay at the Sheraton Hotel! The Service is good and as well as the food at the restaurant at the hotel. Location is great as well as the service in the restaurant, I highly recommend sting at this location.

Review collected in partnership with this hotel
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1Thank David B
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear Davis. Many thanks for your 5 POINT REVIEW! We are happy to see that you enjoyed your stay and also had a chance to dine with us as well. We hope you will return again soon. All the best Joe Kelly General Manager

New York City
Reviewed 29 July 2016

Stayed at the Sheraton for an extended weekend with the girlfriend to do some tourist stuff. Hotel was in great shape and we loved the pool and fitness center. Uber into the heart of Philly was cheap and less than 10 min away. Lots of cozy breakfast spots and late night pizza shops are scattered within a few blocks of...

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Helpful?
2Thank VinColon
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Vin. Our outdoor pool is a favorite for our guests and with the temps in the high 90's last week you picked the right place to enjoy some sun and a cool dip. We are glad you got out to explore the University City neighborhood and to enjoy everything we have to offer. Try to return for another weekend...

Morristown, New Jersey
Reviewed 27 July 2016

Traveled with my children, 18y and 12yo and our family dog. Very convenient location right on University of Pennsylvania campus. Clean rooms with updated decor. Very friendly and helpful housekeeping and front desk staff. Restaurant onsite.

Review collected in partnership with this hotel
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Helpful?
1Thank Karen C
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hello Karen. Thanks for staying with us and sharing your comments on Tripadvisor. We appreciate your 5 POINT REVIEW! Hope we see you and your family for a future visit. Kind regards Joe Kelly General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Surrounded by Philadelphia's famed education and medical centers, the Sheraton Philadelphia University City Hotel is a great choice when visiting Philadelphia for business or leisure. ... more   less 

Additional Information about Sheraton Philadelphia University City Hotel

Address: 3549 Chestnut St, Philadelphia, PA 19104-3361
Region: United States > Pennsylvania > Philadelphia > University City
Price Range: ₹ 10,121 - ₹ 30,622 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Philadelphia University City Hotel 3.5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Sheraton Philadelphia University City Resort
Philadelphia Sheraton
Hotel Style:
#23 Family Hotel in Philadelphia
#28 Business Hotel in Philadelphia
#35 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Philadelphia University City Hotel staff and other travellers.
17 questions
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Moscow, Pennsylvania
2 months ago
Washington DC, District of Columbia
11 months ago
Indiana

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Questions? Get answers from Sheraton Philadelphia University City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend the extra money and get the club lounge package if available.”
gmund993, 21 May 2017 | Read review
“Also a dog-friendly hotel”
RobZF, 18 May 2017 | Read review
“Low floor was VERY noisy...we had the windows open”
Debby0208, 17 May 2017 | Read review
“Great for SPG members”
tkmpofu2001, 2 May 2017 | Read review
“North views are quieter as they do overlook the main street”
temzer, 5 Apr 2017 | Read review
5 of 5
Booking.com
US$ 449* /night
View Deal
Sheraton.comUS$ 456
Expedia.comUS$ 457
Hotwire.comUS$ 457
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Prices are for 1 room, 2 adults
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