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Sheraton Philadelphia University City Hotel

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Traveller (238)
Room & Suite (234)
Dining (29)
Overview
Hotel website
3549 Chestnut Street, Philadelphia, PA 19104 See on map
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Sheraton Philadelphia University City Hotel
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,591)
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1,553 results
Traveller rating
765
394
249
88
57
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LanguageEnglish
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765
394
249
88
57
Show reviews that mention
All reviewschef michaeluniversity citythe club loungenoodle housefront deskpenn's campuscollege visitstreet stationguest servicesfitness centeracross the streethousekeeping staffper dayconvenient locationchecking inenjoyed my stayfew blocks
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1 - 5 of 1,553 reviews
Reviewed yesterday via mobile

Right next to Drexel, this hotel offers convenience, great front desk service, and secure on-site parking ($35 per day). The Club floor offered tasty snacks and a light breakfast (request to management: oatmeal, please. And yogurt. We did see yogurt later in the day). This...More

Thank Susan S
Hotel's Favourite
Reviewed 7 August 2018 via mobile

We came from about 3 hours away to stay here to go to CHOP for a series of appointments over the next 2 days. We were warmly greeted before our check in, around 2:20pm and they were accommodating enough to let us check in early....More

Thank Nicole08lepore
Response from JKelly2015, General Manager at Sheraton Philadelphia University City HotelResponded 8 August 2018

Hi Nicole. We thank you very much for your kind words about the hotel and our team member Kharlyta. We know a visit to CHOP can be tiring and stressful. It's good to know we could make you feel welcome and well cared for. We...More

Reviewed 3 days ago

I just spent $450 on two nights in a smelly, loud room with smears on the wall and a phone that doesn't work. One night there were at least three false fire alarms, followed by repeated announcements that there is no problem. WE got a...More

1  Thank Elizabeth H
Reviewed 6 days ago

The front desk manager is a horrible person: rude, ignorant and arrogant! Who cancel customer's booking after submit payment successful. He said other Sheraton hotel front desk staff let me people check in cards with photos except passport are stupid. Rather, the proved the stupidest...More

1  Thank tanP5809BR
Reviewed 1 week ago

This particular Sheraton hotel offers the largest space on our campus to hold events - and I manage two very big events held here each September. Marta Federline in Catering and all of her colleagues, including Jimmy, Danny and Michael on the operations team and...More

Thank JamieGPhiladelphia
View more reviews
About
Description
A reimagined Philadelphia hotel on a historic campus. Located in the heart of the University of Pennsylvania campus, Sheraton Philadelphia University City Hotel is within walking distance of iconic attractions and ...More entertainment. Our newly reimagined hotel offers warm, family-friendly hospitality and unique social spaces. We are immersed in the culture and history of Philadelphia - from museums that trace world civilizations to local eateries and elite universities. Unwind and explore the best of the city within moments. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
316
Price range
US$ 170 - US$ 415 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Philadelphia University City Resort
,
Philadelphia Sheraton
Location
United States > Pennsylvania > Philadelphia > University City
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
316
Price range
US$ 170 - US$ 415 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Philadelphia University City Resort
,
Philadelphia Sheraton
Location
United States > Pennsylvania > Philadelphia > University City
Photos
Traveller (238)
Room & Suite (234)
Dining (29)
Pool & Beach (10)
Amenities (16)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
Ctowner1
25 June 2018|
AnswerShow all 3 answers
Response from jip81 | Reviewed this property |
I was there in May. The lobby area has been fully renovated and I the Club lounge on the upper floor. Some of the rooms may have been renovated but I do not believe all of them. I have been staying at this hotel for several... More
0
Votes
Squann
15 February 2018|
AnswerShow all 3 answers
Response from r2655 | Reviewed this property |
check in is 3pm . Checkout is 11am
0
Votes
Squann
15 February 2018|
AnswerShow all 2 answers
Response from JKelly2015 | Property representative |
Our Check-In time is 3PM. Our Check-out time is 1PM. You may be able to check in earlier if rooms are available from the previous night, depending on our occupancy the previous day. We will gladly store your luggage if a... More
0
Votes
Room Tips
"definitely don't get the horrible room 827"
Read review
"Enjoy your stay! We certainly did."
Read review
"High floors are quieter."
Read review
"Stay away from the 15th floor especially. Dark, dirty, small, dingy rooms"
Read review
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