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Sheraton Philadelphia University City Hotel

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Sheraton Philadelphia University City Hotel
Sheraton Philadelphia University City Hotel
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1,159 Reviews from our TripAdvisor Community

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Showing 1,126: English reviews
Philagelphia, United States
Reviewed 2 days ago NEW

I attended a conference at University of Pennsylvania and they recommended the hotel. It was a perfect location with easy access to Penn's campus and to restaurants. The accommodations were wonderful and the staff were courteous and professional. I would stay there again.

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Helpful?
Thank Marion G
Brooklyn, New York
Reviewed 3 days ago NEW

From start to end I have received excellent VIP service from the Awesome 3Team! LaTrina Ferguson, booked my weekend event from Friday to Sunday and made sure it was everything my Guest enjoyed. Lauren Fitzpatrick, Made sure that my evening, setup, food, and guest were having a great time with good service. Ricky Payne, His professional customer service and leadership...

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Helpful?
Thank QuranKwame
Jersey City, New Jersey
Reviewed 3 days ago NEW

We visited Philadelphia for a last minute weekend trip and decided to stay at the Sheraton. We were blown away by the friendliness and attention of the hotel staff, particularly Ron at the front desk. Ron provided an outstanding check-in experience and was very helpful in providing us with useful tips on making the most of our trip. He also...

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Helpful?
Thank dsk367
Reviewed 4 days ago NEW

Ms. Bre the Front Desk Clerk check me in of Sunday December 4th which was my Birthday and gave me a wonderful upgrade of me using the Complimentary Gift Certificate and the room was spectacular and spacious and felt like i was home. Ms. Bre deserved great excellence of her service and was my First time at a Sheraton Hotel....

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Thank Thomas B
New York
Reviewed 4 days ago NEW

I stayed at this fine property with my family for Thanksgiving. The location is excellent and the staff was helpful and pleasant despite working on the holiday. Parking is conveniently located next door and access in and out was easy. A pleasant place to stay when visiting Philadelphia. Highly recommended

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Thank Paul K
Reviewed 4 days ago NEW

The hotel was great to work with ! The staff Ricky Payne the banquet captain and his team Teresa, Margaret and Mark were very helpful. I didn't have to worry about the F&B being set up on time, everything was done. Lauren Fitzpatrick made the planning process so simple and was extremely helpful in getting together special meals for an...

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Thank Alexa T
Philadelphia, Pennsylvania
Reviewed 4 days ago NEW

I am an event planner who recently organized two retreats held at the Sheraton University City. Both were successful and the Sheraton staff definitely helped make this happen. They were professional, warm, and accommodating. Marta helped navigate several dietary restrictions so that meals were enjoyed by all. Ricky and Theresa kept the rooms neat, the drink dispensers full, and delivered...

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Thank WithYou2
Guilford, Connecticut
Reviewed 4 days ago NEW

Nice dog friendly hotel, close to Penn with many dog walking options nearby. Friendly front desk staff... book a club level room and get treated to Chef Michael and an omelette in the morning.. he's a delight, and great way to start a day... we'll be back..

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Thank MBfromCT
Reviewed 1 week ago via mobile

Double, quadruple, check that you have all your Hotel booking information in-hand before you arrive to this hotel. We didn't have all our booking information and ended up with a downgraded room that we paid top-dollar for, the Secretary insisted that the downgraded hotel was the one we booked,but,we knew different because of the amount we paid for the room,...

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Helpful?
Thank trigian
New York City, New York
Reviewed 1 week ago

I frequent the Sheraton Philadelphia City once a month. Each time I visit, I am sure to be greeted with a smile and a spirited "hello" by receiving agent Ron. Whether checking me in or simply offering service/support, he consistently helps me to feel as though my patronage is appreciated. Both he and Brie recently proved to be engaging and...

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Helpful?
Thank VeroneKennedy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by Philadelphia's famed education and medical centers, the Sheraton Philadelphia University City Hotel is a great choice when visiting Philadelphia for business or leisure. ... more   less 

Additional Information about Sheraton Philadelphia University City Hotel

Address: 3549 Chestnut St, Philadelphia, PA 19104-3361
Region: United States > Pennsylvania > Philadelphia > University City
Price Range: ₹ 9,368 - ₹ 20,287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Philadelphia University City Hotel 3.5*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com, Expedia, Priceline, HotelsforEveryone, Orbitz, Odigeo and Travelocity so you can book your Sheraton Philadelphia University City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Philadelphia University City Resort
Philadelphia Sheraton
Hotel Style:
#23 Family Hotel in Philadelphia
#28 Business Hotel in Philadelphia
#35 Romantic Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Philadelphia University City Hotel staff and other travellers.
15 questions
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Washington DC, District of Columbia
5 months ago
Indiana
Greenfield, Indiana
over a year ago

See all questions (15)

Questions? Get answers from Sheraton Philadelphia University City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great. Checkout the Club Lounge”
 of 5 bubbles QuranKwame, 7 Dec 2016 | Read review
“Higher floor facing Chestnut Street (Hotel Entrance) of BEST view”
 of 5 bubbles M6632LLthomasb, 6 Dec 2016 | Read review
“book club level for access to the lounge, breakfast and a good view!”
 of 5 bubbles MBfromCT, 6 Dec 2016 | Read review
“Push the staff for a discount. They will lie over the phone and pretend they have never heard of step 2 or the USMLE. ”
 of 5 bubbles zthwing, 30 Nov 2016 | Read review
“some noise on the north facing rooms, not sure about south”
 of 5 bubbles E6980QLjustinm, 18 Nov 2016 | Read review
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