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Extended Stay America - Philadelphia - Airport - Tinicum Blvd.

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Traveller (79)
Room & Suite (29)
Dining (2)
Overview
  • Excellent22%
  • Very good15%
  • Average15%
  • Poor13%
  • Terrible35%
4 weeks ago
“You Get What You Pay For”
7 Mar 2018
“Arrived late, got worst room in hotel, got full refund”
Free Wifi
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (233)
There are newer reviews for Extended Stay America - Philadelphia - Airport - Tinicum Blvd.
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11 - 15 of 226 reviews
Reviewed 27 October 2017

I stayed here one night in Oct 5th on my way to an international trip from Philadelphia airport. This place is not clean! the bed sheets were not clean. The room smelled damp. I asked for a coffee pot and I said I will pay...More

1  Thank Milad E
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 28 October 2017

Milad, we sincerely apologize for the problems you encountered in your room while you were here. To provide a clean, fresh accommodation is most important for us, but we are extremely sorry we fell short in making this happen for you. We have shared your...More

Reviewed 24 October 2017

I saw the bad reviews but the stay was paid for by my company for business travel and the other 2 options they had were far away from the city. On the outside, the hotel looks decent like a Marriott or Hilton but inside it...More

Thank ACS2353
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 24 October 2017

It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

A TripAdvisor Member
2411
Reviewed 17 October 2017 via mobile

The hotel is located 8 minuets from the Wells Fargo Convention Center. The hotel needs lots and lots of attention. After hours the guests required a key so they can get inside the lobby, so get the lobby hours. The rooms are ok for sleeping...More

Thank A TripAdvisor Member
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 18 October 2017

Thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked our location. That being said, we are sorry for the inconvenience you had while here. Your concerns will help us in an effort to improve our service and facilities....More

Reviewed 2 October 2017

Booked standard room with one queen for overnite stay. Close to airport. Breakfast bar has coffee and packaged muffins. Parking is $8/night with in/out. Friendly desk personnel. A bit noisy at night, some mechanical noise in walls all night long.More

Thank Jerry A
Response from 00esa, Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 3 October 2017

Jerry, thank you for providing your feedback. We are happy you liked our proximity to the airport and front-desk service. However, we are sorry for the noise issue you had and the inconvenience it caused. We hope the positive aspects of your visit will encourage...More

Reviewed 10 September 2017 via mobile

Hello To whom it may concern I stayed at your property on Sept 9th, i am very disappointed in your property. Bed bugs first off. Got bit, and on my baby pillow. Front desk doesn't seem to care at all. The room was dirty,  no supplies,...More

1  Thank Rebecca L
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 11 September 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$ 97 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 97 - US$ 156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (79)
Room & Suite (29)
Dining (2)
Questions & Answers
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TravelAgentShan
13 September 2017|
Answer
Response from Anikka_nlb | Reviewed this property |
The room was very clean, no bed bugs whatsoever.
0
Votes
kimberlynew85
11 September 2017|
AnswerShow all 2 answers
Response from Lydia S | Reviewed this property |
I was there last month and they didn't hold a specific fee at all, just the credit card on file (in case).
0
Votes
Room Tips
"not a resort. arrive early."
Read review
"Do not stay in room 106"
Read review
"I cannot offer any good tips to choose a good room other than look into a different hotel!"
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"Dont stay here alone."
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