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This place has it all. The executive suite is simply amazing, just imagine a big apartment in Manhattan. The conference halls are beautiful and large and the rest .... you know. Great place for business.
It was definitely clean but the staff was not the most courteous as other Mariott's I have stayed at. I stayed there during a large Conference. I was bumped around from person to person to get clarification and then would get conflicting information. I threatened...More
Thank Casey B
Response from Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott DowntownResponded 9 November 2015
Thank you for taking the time to comment about your stay and our great location. We are only too sorry to hear we were not able to make a more positive impression of our hotel during your stay; as our customer service in usually one...More
The people at reception were very nice and helpful. I got a corner room with a nice view of the city. The beds were firm (in a good way) and I got a great night's sleep. The temperature in the room was adjustable. The bath...More
The check in was pathetic. Two phone calls, one online check in, and they still had the audacity to put us in a room that was below the grade than we had booked online. I am a silver member and I am writing this review...More
Response from Barbara F, Executive at Philadelphia Marriott DowntownResponded 11 November 2015
Thank you for taking the time to comment about your stay. Your feedback is vital in our continued effort to improve our guests’ overall experience and will be utilized to make improvements in our product and service. We appreciate your business and look forward to...More
Let me start this by saying I used to live in Philly, so perhaps I'm slightly biased. I try to visit at least once or twice a year and when I do I always stay here. It's right in the middle of Center City, across...More
Response from Charboston | Reviewed this property |
There is valet parking at the hotel. It is probably expensive. By the way, since you are driving, you may want to go onto Google Earth ahead of time and look at the street view. When we drove there, we had some trouble... More
There is valet parking at the hotel. It is probably expensive. By the way, since you are driving, you may want to go onto Google Earth ahead of time and look at the street view. When we drove there, we had some trouble navigating right near to the hotel to get to the entrance of the hotel. There were lots of one way streets and a few odd intersections. Familiarity ahead of time may make it easier for you to get there.