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BEST WESTERN PLUS High Sierra Hotel

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BEST WESTERN PLUS High Sierra Hotel
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804 Reviews from our TripAdvisor Community

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Showing 712: English reviews
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Auburn, United States
Reviewed yesterday NEW

To whom it may concern, The service staff at the Mammoth Lakes Best Western, are Rude and have no follow through when committing to a resolution. There is a breakfast hostess who is overbearing, extremely un-mannerly, and impatient.

Review collected in partnership with Best Western
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Helpful?
Thank jasonaQ8216WE
Glendale, California
HOTEL’S FAVOURITE REVIEW
Reviewed 10 March 2017

We thoroughly enjoyed our stay at the Best Western High Sierra in Mammoth Lakes, CA. The staff was very friendly and helpful. The accommodations were comfortable. There was a lovely indoor pool and spa, and the breakfast was cooked to order, prepared at top speed, and delicious. Parking was easily accessible, too.

Review collected in partnership with Best Western
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Helpful?
Thank Laurie G
About Hotel's Favourite Review
EmilyEC, Manager at BEST WESTERN PLUS High Sierra Hotel, responded to this review

Hello Laurie G We appreciate your patronage and for taking the time to write your review. We hope to see you again soon.

Simi Valley, United States
Reviewed 1 week ago

Wonderful hotel. Breakfast was fantastic. Spa and pool were great. Gift shop open 24 hours. Loved the experience. We will be returning again. My wife thought it was the best place we have ever stayed in Mammoth Lakes.

Review collected in partnership with Best Western
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Thank Michael F
SUNNYVALE, United States
Reviewed 1 week ago

Given a room with a boarded up window due to the snow, so no natural light in the room, asked to be moved and told not possible, no follow up. Breakfast seater rude and not bothered. Room needs upgarde, bathroom old and shabby. YUCK

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Thank 740phillipas
los angeles, United States
Reviewed 1 week ago

Great value. It can be difficult to remember everything for skiing on the mountain. Weather changes and arrangement for kids. The hotel is the one thing that I don't have to worry about. Having a great breakfast provided for me is the best! Great job to all the staff at Best Western Mammoth Lakes.

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Thank katherinemA2361TI
los angeles, ca
Reviewed 2 weeks ago

We have tried a few hotels when we come to Mammoth for skiing. This is the one that we keep coming back to. I have so many reasons! The three biggest reasons are the generous cancellation policy (up to 48 hours and no charge), the full breakfast included and the super friendly staff. With a young kid who had a...

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Thank europeanbunnytail
Thousand Oaks, California
Reviewed 2 weeks ago

Nice staff at arrival, but the staff working the breakfast was excellent and food was great. Kudos to Elizabeth she and the rest of the team, you're the reason for the 4. The rooms are OK, the pool looked alright, but jacuzzi didn't seem clean with the foam all around? Location is great close to the bus stop 13 across...

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Helpful?
Thank HI_Nokaoi
EmilyEC, Manager at BEST WESTERN PLUS High Sierra Hotel, responded to this review

Hello HI_Nokaoi, Too short a stay? Come back again winter or summer. When you do so, you will find some changes to the hotel. This spring we are planning to renovate the cafe and lobby and next fall all of the rooms will get a makeover. You'll love some of the creative elements that we are planning and are sure...

Los Angeles, United States
Reviewed 2 weeks ago

If you plan a trip to Mammoth Mountain for skying, look no further. Best Western High Sierra has all you need. Nice full breakfast, conveniently located from town, Mammoth Village and the slopes. Nice indoor pool, super clean rooms with TV, fridge, internet and microwave. Always go there a few times a year during the snow season.

Review collected in partnership with Best Western
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Helpful?
Thank Alice G
EmilyEC, Manager at BEST WESTERN PLUS High Sierra Hotel, responded to this review

Dear Alice, Thank you for your review and for staying with us whenever you come to the mountains. We hope to see you again on your next snow adventure.

Santa Monica
Reviewed 2 weeks ago

The gentleman at the front desk was friendly and professional. Once in the room we found multiple hairs in the bathroom sink, very obvious ones too, not like they were tiny hairs. We also found that there was no shampoo, & no hand or bath soap. Also the refrigerator didn't work correctly, it didn't get cold even though we turned...

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Helpful?
Thank carmat3
EmilyEC, Manager at BEST WESTERN PLUS High Sierra Hotel, responded to this review

Hello Carlos M I'm sorry to hear about all of these problems that you encounter and had hoped that you would have brought them to our attention while you were here so that we could have investigated and corrected them. It is important to us to provide our guests with rooms that are clean, well stocked, and in good working...

Los Angeles, United States
Reviewed 3 weeks ago

I drove to Mammoth for a quick 2-day ski trip and was not expecting a lot from the best Western Plus High Sierra. I travel a lot for business so I am picky about hotels. I think of Best Western as a budget chain but this hotel exceeded all my expectations. Great location (bus shuttle stop a very short walk),...

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Thank 830russelw
EmilyEC, Manager at BEST WESTERN PLUS High Sierra Hotel, responded to this review

Helllo 830russelw, Thank you so much for taking the time to post your review! I'm happy to hear that you had a great time playing in the mountains and decided to give us a try. We are looking forward to seeing you again.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western High Sierra Hotel is conveniently located in Mammoth Lakes near shopping, restaurants and public transportation. Our newly renovated hotel has beautiful guest rooms, an indoor pool and hot tub, exercise room, business center, game room, and our very own Cafe 203 complete with evening lounge. From our standard rooms with a king or two queen beds, to our suites with kitchenettes, we have a variety of accommodations to satisfy any desire. ... more   less 

Additional Information about BEST WESTERN PLUS High Sierra Hotel

Address: 3228 Main St, Mammoth Lakes, CA 93546
Region: United States > California > Mammoth Lakes
Price Range: ₹ 9,731 - ₹ 19,397 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS High Sierra Hotel 3*
Number of rooms: 71
Reservation Options:
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Hotel Style:
#3 Business Hotel in Mammoth Lakes
#5 Family Hotel in Mammoth Lakes
#5 Romantic Hotel in Mammoth Lakes
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS High Sierra Hotel staff and other travellers.
2 questions
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Palmdale, California
Thousand Oaks, California

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Questions? Get answers from BEST WESTERN PLUS High Sierra Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“set back from the street so noise is not a problem”
moirasmith22, 25 Mar 2017 | Read review
“Rm. 309 is great for large parties, essentially a two bedroom apartment”
178linat, 10 Jan 2017 | Read review
“The rooms in front face the street. We had a front room and it was quiet enough. Backside rooms should be quieter.”
DINOZT, 1 Dec 2016 | Read review
“3rd floor so you do not hear people walking and making noise.”
vanessas532, 20 Oct 2016 | Read review
“Covered parking even. Wow!”
fiftys0mething, 24 Sep 2016 | Read review
5 of 5