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Candlewood Suites Newport News

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99 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Newport News
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Showing 98: English reviews
Reviewed 26 June 2015 via mobile

Woke up at 2:30 am and there were 3 roaches crawling over the counter and 1 in the bathroom. I feel absolutely di s gusted going back to sleep and now have to check all my luggage. Not what i wanted on vacation.

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Helpful?
Thank brookefay
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear brookefay, We are very concerned that you had such an experience. If you look at our reviews prior to this one we have not had cleanliness issue complaints in years. That shows that this is not normal feedback for our hotel. We take pride in the appearance of the property and ensure you we will take immediate action to...

north carolina
Reviewed 27 May 2015

Clean, easy check in and check out. Living and kitchen areas arranged nicely. Convenient to movie theater and restaurants. Mattress and linens very nice. Honor mini mart,pool,exercise area. Easy parking.

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Helpful?
Thank nowservingno4
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear nowservingno4, We are very happy to hear about your wonderful experience. Our cleanliness, great staff, and location are surely some of our key traits. Thanks for mentioning the Cupboard, Indoor Pool, and Fitness Center as well. Please feel free to contact us directly upon booking your next reservation with the Candlewood Suites Newport News-Yorktown.

Scottsdale, Arizona
Reviewed 17 April 2015

Was advised that for one night it would be $50 to have our pet with us. That also covered a week long stay for the same fee. It is getting increasingly difficult to find a pet friendly location on the east coast.

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Helpful?
1Thank Thomas R
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Thomas R, We are pleased you chose to stay with us during your visit to our area. The pet fee is for mandatory cleaning purposes after the guest checks out. Those rooms have to be treated with special chemicals. All pet friendly hotels unfortunately must charge a fee. Some actually have a daily charge; where as you mentioned we...

Reviewed 4 April 2015

Came in town for a friend's wedding. Reservation was set. Staff was attentive to our needs. To our surprise was chosen guest of the week! Room was great. Hotel in a great location relative to a lot of places to go. Overall stay was very good. Will definitely stay again when back in the area.

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Helpful?
Thank FKirb
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear FKirb, We are happy you enjoyed your stay with us while you were visiting your friend for their wedding. Our staff truly goes above and beyond to make every guest feel we are a home away from home. Feel free to contact us as soon as you know you are planning another visit. Thanks again for choosing Candlewood Suites...

York, Pennsylvania
Reviewed 29 March 2015

I stayed here on my business trip.Staff at hotel was wonderful. Manager Chris was awesome. Nice,clean and new facility. The amenities here really made me feel like I was at home.Ask for room on back side very beautiful view. I would definitely stay there again.

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Helpful?
Thank rkharris70
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear rkharris70, We appreciate your feedback. Our General Manager, Chris is quite awesome and we are lucky to have him on the team. Niceness and cleanliness are definitely words we want our guests to think when they enter our brand new facility. Many guests such as yourself say the lake behind us is very tranquil and a great way to...

Miami, FL
Reviewed 28 January 2015

I wrote a review after staying here last summer. The "marketing director" replied, saying that I should specifically request a third-room floor facing the lake on my next visit. I did just that. I arrived very late on 12/25/14 (after midnight). The front desk attendant checked me in quickly, giving me a room on the third floor that faced the...

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Helpful?
2Thank timbolester
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Timbolester, We are happy you have been so loyal to us. With a remodel does come change. We still have the same great bells and whistles we had before. The wonderful staff has remained the same. The new look is what our long term loyal guests like yourself, have been impressed with. Now that the renovation is over we...

Wooster, Ohio, United States
Reviewed 31 December 2014

Candlewood Suites have an excellant staff, the rooms are very clean and newly remodeled, It is easy access and close to whatever you want to do in the area. The only problem we had was a slow check out.

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Helpful?
Thank wolverinechef
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear wolveringchef, Thank you for acknowledging our renovation. It definitely is in the final stages of being complete. We have brand new remodeled rooms and are still in the best location in the area no matter what brings you to town. We look forward to your return and thanks again for choosing the Candlewood Suites Newport News-Yorktown.

New Orleans, Louisiana
Reviewed 16 October 2014

Came down to Yorktown and had a friend recommend this place. I am incredibly pleased with my stay. The stay were friendly and very knowledgeable about the area, I never even needed to use my gps! Everything was so clean and inviting, it felt like I was at home. The room was gorgeous and the price was amazing! I will...

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Helpful?
Thank abv22
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear abv22, We are pleased that you have enjoyed yourself. We are very competitively priced compared to other extended stays in our market on the upper scale. We strive to give the best service along with that. We are glad your gps was able to find us easily because we are in a convenient location. Happy you are now part...

Annapolis, Maryland
Reviewed 2 September 2014

My Finance and I came to area for a Hiring event sponsored by Orion and we decided to come to town a few days earlier to have some downtime before the event and we could not get a room booked at Holiday Inn Express in Hampton a day sooner so they pointed to this place and we are very thankful...

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Helpful?
1Thank MareSnare
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear MareSnare, We appreciate you being loyal to IHG and staying with us, rather than the Holiday Inn Express when you could not get a reservation there. Feel free to contact us directly anytime and we will make sure you have a great experience with us each chance you get to stay with us. We are your home away from...

Reviewed 28 August 2014

We loved it. My wife picked this place out for our pre honeymoon cruise. Great location by movie theater. Great staff. Scott hooked us up with a great room rate facing the lake. We will definitely be back.

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Helpful?
Thank WeaponXX
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear WeaponXX, Thank you for such kind words. Your wife was very pleasant when I spoke with her! We are glad you enjoyed your stay and please don't hesitate to reach out to us when you plan to return. Thanks again for choosing Candlewood Suites Newport News-Yorktown, Virginia. Your new home away from home.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Consider Us Home @ the Candlewood Suites extended stay hotel Newport News -Yorktown - Hampton Roads Area, VA. The Candlewood Yorktown Newport News hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites hotel is centrally located @ exit 256B of I-64, near I-664, minutes from Portsmouth, Hampton, Norfolk, Suffolk & Virginia Beach business & real estate districts. Our location offers near access to Ft. Eustis, NASA, Langley AFB, Lockheed Martin, Raytheon, SAIC, Northrop Grumman, Newport News Navy Shipyard, Williamsburg, Hampton Coliseum & the Hampton Roads Convention Center. The Candlewood Suites hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio & one-bedroom apartment - like suites featuring fully-equipped kitchens, spacious living & work areas, TV w/DVD players & free wired Internet. Other features include 24 hour business center w/ free Internet, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Newport News

Address: 329 Commonwealth Dr, Yorktown, VA 23693-5651
Region: United States > Virginia > Yorktown
Price Range: ₹ 5,679 - ₹ 9,421 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Newport News 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Candlewood Suites Newport News Hotel Yorktown
Candlewood Suites Yorktown
Candlewood Yorktown
Yorktown Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites Newport News staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back have a great view of the lake, but can be noisy in the summer when people are out partying in the barbecue area.”
 of 5 bubbles raiinboweyes, 11 Aug 2016 | Read review
“End suite / bottom floor”
 of 5 bubbles vss74, 23 Jul 2016 | Read review
“I had the room with double beds”
 of 5 bubbles romanettab, 3 Nov 2015 | Read review
“Our room overlooks water on the 3rd floor which is wonderful. Ask management...”
 of 5 bubbles debbiebH9456PW, 18 Oct 2015 | Read review
“Lake view rooms are much better.”
 of 5 bubbles MaroiB, 5 Jul 2015 | Read review
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