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Candlewood Suites Newport News

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98 Reviews from our TripAdvisor Community

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Showing 98: English reviews
San Francisco, California
2 reviews
Reviewed 4 October 2016

I Stayed In Yorktown,Virginia At This Hotel That Is Right In The Middle Of Everything. The Staff Is Very Friendly And Accommodating And Couldn't Have Asked For Better... I Was Here For 28 Days. The Rooms Are Very Cozy And I Love The Kitchenette. My Kitchenette Came With Cooking Utensils And Pots And Pans And My Favorite " TUPPERWARE" Only... More 

Helpful?
Thank asaylor890
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear asaylor890, Thanks for mentioning how nice the staff was to you during your stay. You hit the nail right on the head. We are clean, spacious, pretty and provide everything you need to feel right at home. Thanks again for choosing the Candlewood Suites Newport News Yorktown and we look forward to your return. More 

Bromley, Kent
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 15 September 2016 via mobile

Firstly this hotel was tucked away from the main road, but GPS found it, fairly recent and the suites are well appointed. Kitchen are well equipped, and everything worked, except for a fan that linked the A/C to the bedroom. This didn't work, we had never seen anything like this arrangement before, so can not comment if it works! The... More 

Helpful?
Thank JBHBromley
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear JBHBromley, We are pleased you came to stay with us. You are correct that our AC units are unique. The controls are on the wall even though the unit is housed on the floor. It is a more modern set up in remodeled hotels. We just finished a multi-million dollar renovation so we the staff have been getting used... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2016 via mobile

DON'T STAY HERE!!!!!! My husband and I were staying at this hotel with our two kids while he recovered from back surgery he had done at the Naval Hospital. I took the kids to the pool and our 7 yr old son sliced his foot on the bottom of the pool. The man working behind the counter was as helpful... More 

Helpful?
1 Thank JulRWS
IHGService, Guest Relations Manager at Candlewood Suites Newport News, responded to this review

Dear JulRWS, Thank you so much for your review of our hotel. Please accept our sincerest apology for the negative experience you and your family had in our pool and the response you received from our management did not live up to your expectations. We have sent you a private message in an effort to obtain some additional details. Thank... More 

Newport News, Virginia
1 review
Reviewed 11 August 2016

Fantastic! My husband and I stayed here with our two cats for 12 days while we were house hunting in the area, and it was perfect for our needs. The place was very clean and comfortable, and quite roomy! The staff were helpful and friendly. We got a suite where the bedroom had a door that closes, which was great... More 

Helpful?
Thank raiinboweyes
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear raiinboweyes, Wow, you really mentioned most of our great amenities to the point where I have to really think of more! Our location is great as well being in a shopping center. A Regal movie theater is across the parking lot. Lots of restaurants and shopping nearby too! We want to thank you for choosing to stay with us... More 

Hampton, Virginia
1 review
Reviewed 23 July 2016

First off, I'm military and on PCS orders to the Hampton Roads area. Lodging on Ft. Eustis and Langley were both unavailable during my requested dates - but Ft. Eustis recommended two off-base, pet friendly hotels. One was Candlewood Suites, I won't mention the other by name. We visited and compared both. Even though it's a little more of a... More 

Helpful?
Thank vss74
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear vss74, We are very pleased to hear that we were able to assist you in a time of transition. I myself was in the Navy so I can relate to the challenges of getting adjustsed to a new area. You along with your family are always welcome upon your return to Hampton Roads. Please share your experience with family... More 

Wichita, Kansas
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 June 2016

Average room. First room the AC wasn't working well (86* outside, AC set at 70 but temp was 75 in room). Moved to another room and....same thing. Oh well, we were in a hurry to get to our event so we kept it. Room and shower good, nothing fancy but nothing fancy was needed. Only extra thing they provide is... More 

Helpful?
Thank Boatswain2PA
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Boatswain2PA, Well I must say that we appreciate all feedback whether it is great or not so great. That being said, this year has been a pickle regarding record humidity in our area. Our AC units work great but they have had a hard time adjusting to this weather in the beginning of our summer season. Regarding breakfast we... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2016 via mobile

The room was clean and comfortable. It was equipped with a small kitchen and large desk. The bathroom was clean and tidy. The room we were given had two queen beds, both comfortable and clean sheets. The room smelt nice. There was a small pool outside, though we did not use it. We were only there for a night but... More 

Helpful?
Thank Tricia S
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Tricia S, Thank you for such nice comments. You must've stayed in our Two Bedroom Suite with two queen beds by your description! That particular set up is one of a kind. It is also separated by a living room area with a pullout sofa bed. Plenty of room for a large family. Even if you have a pet... More 

1 review
Reviewed 17 June 2016

I stayed here for two months while working at Langley AFB. The staff was nothing but kind, helpful, and more than willing to go out of their way to make my stay One time two staff members helped me fix my car! The room was VERY clean and modern. Bathroom is large and modern, no issues with water. Location is... More 

Helpful?
Thank Emily M
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear Emily M, Wow!!! You really revealed why all of our guests have such an exceptional experience. We really don't mind going out of the box to help our guests in a time of need. as you mentioned, we are a good fit for our military that are here for training long term because of the amenities we offer. Also... More 

Berkeley Springs, West Virginia
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 June 2016

The rooms are like an efficiency apartment. Spacious and clean. The fridge, microwave and dishwasher are full size. The beds (two queen) are comfortable and lots of fluffy pillows are provided. The desk area is large. Staff is courteous and accommodating. The kitchen area was a little less than clean, but not bad. Cleaning is weekly, but you can trade... More 

Helpful?
Thank Lora B
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

Dear loriebokschoten, We appreciate your great feedback regarding your stay with us at the Candlewood Suites Newport News-Yorktown. Our kitchens have a new modern feel with granite stove counter tops and are equipped with everything you need to feel right at home. We do our best to make sure they are well taken care of stay after stay. The beds... More 

2 reviews
Reviewed 1 June 2016

Our family stayed here once before years ago. The lobby was much smaller then. Now its more spacious. You can def tell the owners are putting money into this place. We will prob stay here whenever we come in from North Carolina to hit Busch Gardens and Water County for sure.

Helpful?
Thank Brandon L
Scott C, Director of Sales at Candlewood Suites Newport News, responded to this review

We are happy that you chose to stay with us. We are indeed very close to Busch Gardens and Water Country. The owners will be pleased to hear that you have nothing but great things to say regarding our recent renovation. Please feel free to contact us directly the next time you want to make a reservation. See you soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Consider Us Home @ the Candlewood Suites extended stay hotel Newport News -Yorktown - Hampton Roads Area, VA. The Candlewood Yorktown Newport News hotel is a member of the IHG family of brands which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites hotel is centrally located @ exit 256B of I-64, near I-664, minutes from Portsmouth, Hampton, Norfolk, Suffolk & Virginia Beach business & real estate districts. Our location offers near access to Ft. Eustis, NASA, Langley AFB, Lockheed Martin, Raytheon, SAIC, Northrop Grumman, Newport News Navy Shipyard, Williamsburg, Hampton Coliseum & the Hampton Roads Convention Center. The Candlewood Suites hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio & one-bedroom apartment - like suites featuring fully-equipped kitchens, spacious living & work areas, TV w/DVD players & free wired Internet. Other features include 24 hour business center w/ free Internet, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Newport News

Address: 329 Commonwealth Dr, Yorktown, VA 23693-5651
Region: United States > Virginia > Yorktown
Price Range: ₹ 5,608 - ₹ 8,823 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Newport News 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Candlewood Suites Newport News Hotel Yorktown
Candlewood Suites Yorktown
Candlewood Yorktown
Yorktown Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites Newport News staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back have a great view of the lake, but can be noisy in the summer when people are out partying in the barbecue area.”
 of 5 bubbles raiinboweyes, 11 Aug 2016 | Read review
“End suite / bottom floor”
 of 5 bubbles vss74, 23 Jul 2016 | Read review
“I had the room with double beds”
 of 5 bubbles romanettab, 3 Nov 2015 | Read review
“Our room overlooks water on the 3rd floor which is wonderful. Ask management...”
 of 5 bubbles debbiebH9456PW, 18 Oct 2015 | Read review
“Lake view rooms are much better.”
 of 5 bubbles MaroiB, 5 Jul 2015 | Read review
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