It wasn't that busy, so they let us check in early and check out late. It is in an excellent location, for being a member with their card, we got an upgrade and a very nice room. Had view of the pool. Drinks are fine and their food was also good. We received 2 vouchers for breakfast which worth about $30. Very generous facility and enjoyed it. Our favorite hotel is Ventura right in front of beach.
We booked an ocean view room for $300+. Instead, they gave us a room with a view of the parking garage! You would have to stick your head out the window and cock it sideways to catch a glimpse of tbe water from this room. Thinking it was a mistake, we returned to the front desk to get an ocean view room. The so called manager insisted this was "considered an ocean view room." Nonsense, we insisted on a cancellation and left. This property looks old and dingy, and the front desk staff is incredibly rude! Plenty of much nicer beachfront hotels in SoCal. Skip this one.
The biggest plus is location of course. And a relatively low $8 parking charge as hotels go, especially by a beach. At check in, the clerk seemed clueless and indifferent. Waited through the elevator queue as the middle elevator was out of service and got upstairs to find a completely unmade room from the prior guest. Back down to get another room. By this time I had studied the key packet enough to realize what I thought were breakfast coupons were not. So I asked, since my rate included breakfast and a welcome drink. He seemed confused, looked it up, had a breakfast coupon rapidly and then had to go on the hunt for a drink coupon. Looking at the breakfast coupon, I noticed it specifically said for one. We are a party of two, so I asked about that. He explained that…
The hotel is an older building that has been updated. The rooms are clean and modern. Bathroom is small. The hotel is located right next to the beach and near historic downtown. The downside is the noisy location next to the 101. This may depend on room location. The side of the hotel is parallel to the beach, so the ocean view really depends on the location. Pictured is our ocean view, which was only visible diagonally from the balcony. Nice average hotel if you understand the drawbacks based on room location.
Paid extra for “oceanview” but got room 1127 which is the last room on the 11th floor closest to the freeway and train tracks. Front desk told me ANY room above 5th floor is considered oceanview and there’s really no oceanfront rooms because the building does not directly face the ocean. It just doesn’t make sense to pay extra because almost all rooms count as oceanview anyway. I feel duped for spending extra only to get a freeway view and train noise every hour it seems. 4th floor rooms are dedicated to guests with dogs. They charge $75 dog fee. Pool is by reservation only and with a 2 hour max due to covid. There’s no jacuzzi. Parking is $8 if a registered guest and $20 for day trippers to the beach. There is a fridge, microwave and keurig. WiFi is steady.