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Holiday Inn Express El Paso - Central

PricelineUS$ 94*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 124*
US$ 94*
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US$ 95*
US$ 96*
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Holiday Inn Express El Paso - Central
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180 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express El Paso - Central
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Showing 170: English reviews
Los Angeles, California
Reviewed 16 March 2014 via mobile

This place is so so.. But the service and staff make it awesome. It seems to be undergoing a mild renovation but it's not an pain.. It's was very busy when I arrived since a N.carolina team was intown to play at Utep. With that in mind the service was still awesome. Rooms are clean a lil on the small...

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Helpful?
Thank Jose G
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for noticing the efforts of our staff as taking care of our guests is their first priority. We are glad your room was cleaned as expected. We are in the process of upgrading our elevators and happy to report this project will be complete soon. Should your travels bring you back to El Paso, we hope you will...

Glendale, California
Reviewed 6 March 2014

We needed a place to rest after a long drive from Guanajuato Mexico to Los Angeles, California. About an hour or so before arriving in El Paso, Texas, I decided to contact Holiday Inn Express, El Paso; since it was the first hotel listed in my GPS. I was skeptical about getting a decent deal and good or at least...

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Helpful?
2Thank Linda P
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you so much for taking time to provide us with such great feedback your comments regarding our customer service and cleanliness of our rooms are very much appreciated. Should your travels bring you back to El Paso, we hope you will stay with us again.

Reviewed 3 March 2014

This hotel is very convenient for Interstate 10. So convenient in fact that if the room was to get any noisier you would actually be on it. I slept last night in room 307. I use the term "slept" loosely because even though I arrived after 1am following delayed flights I was woken up every few minutes by a thundering...

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Helpful?
Thank Toby H
IHGCare, Guest Relations Manager at Holiday Inn Express El Paso - Central, responded to this review

Dear Toby H, Thank you for taking the time to review our property. I’m very sorry to hear about your experience on your recent stay. We would like to address your experience further, and have sent you an email with additional details. Sincerely, Connie D Case Manager IHGCare

Chihuahua, Mexico
Reviewed 20 January 2014 via mobile

We went for new years eve.Loved the location. Walking distance to fun bars downtown ( visit Anson 11, delicious food and drinks right at the main plaza). Perfectly located to go shopping East or West El paso. We just drove through juarez border and the hotel was 2 min away. Great hot breakfast and service at front desk.

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Helpful?
Thank Areli O
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for great comments regarding your stay, we are glad your visit was perfect and our location to be very convenient and that our breakfast and service met your expectations. Your comments mean a lot to us as we do work very hard to provide the best of service. Again, Thank You

Austin, Texas
Reviewed 25 December 2013

Pros: Friendly staff Free nachos, drinks, and fruits at night in the lobby okay breakfast for free low price Cons: Decoration of the room and the public areas are kinda old and basic Overall good value for this price

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Helpful?
Thank cutydudu
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for taking time to provide us with feedback regarding your stay at the Holiday Inn Express Central. We are glad you liked our reception in the lobby and breakfast as well and happy our product and service me your expectations. Should you travel back to El Paso, we hope you will stay with us again.

DCA
Reviewed 9 December 2013

This hotel shows its age throughout the property. Compared to recently built hotels of a similar class, it was a bit of a disappointment. The carpet in the hallways was dark from wear and the suspended ceiling is uninviting. My "average" rating is compared to other budget hotels. Check-in/Check-Out - B Staff was friendly, however, our rooms were not ready...

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Helpful?
1Thank MartyMcSuperFly
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

We strive to provide excellent service and accommodations to our guests and your comments are very much appreciated. It is good to know you found our staff to be friendly and acceptable amenities. We apologized if our hotel did not meet your expectations. Please be assure that we take all feedback and suggestions very seriously and looked into them accordingly....

Villard, Minnesota
Reviewed 4 December 2013 via mobile

My family and I recently stayed here. The hotel used to be an Econolodge and they had recently remodeled the hotel. Boy had they! Every thing was new and up to date! Breakfast the next morning was excellent! Carpet was new and comfortable and so were the beds! Would definitely stay here again!

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Helpful?
Thank Carter_tennis
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for staying at the Holiday Inn Express Central, we are glad you found our breakfast to be excellent and other facilities to meet your expectations. We strive to provide the best of service as taking care of our guest is our #1 priority and your comments mean a lot to us. Again, thank you for providing such great...

Galveston, Texas
Reviewed 30 November 2013

I stayed here for business at the university. The free shuttle was the best feature of this property. I never had to rent a car. Free airport transfers too. It will only drop you off a certain point on the outskirts of the ginormous UTEP campus and you may have a long walk depending on what part of the campus...

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Helpful?
1Thank ScottTX
Maria H, Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you so much for staying at the Holiday Inn Express El Paso Central, we thank you for your fine comments regarding our service and our staff. We are very happy your expectations were met and look forward to having you as our guest on your next visit to El Paso.

Fremont, California
Reviewed 2 November 2013

Great downtown location, fantastic service. The front desk found a place to store our large tandem bike and gave us late checkout. Breakfast was nice and complimentary shuttle so helpful. It had everything we needed and more.

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Helpful?
Thank Tandemers2013
Maria H, Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you very much for staying at the Holiday Inn Express El Paso Central, we are happy you've found our location, breakfast, shuttle service and guest services to meet your expectations. Your comments mean a lot to our staff as we are very much committed to provide the best of service. Should your travels bring you back to El Paso,...

Phoenix
Reviewed 22 October 2013

The location is okay, but not too secure feeling if you are a solo traveler. Insecurity made worse by a laminated sheet for Security Precautions being the first thing you see upon entering your room. The staff is okay. The breakfast - never showed up. (at least the hot food). After waiting nearly 45 minutes, I settled for a cold...

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Helpful?
Thank dinky3251
IHGCare, Guest Relations Manager at Holiday Inn Express El Paso - Central, responded to this review

Dear dinky3251, We appreciate you taking the time to review our hotel. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. I sincerely apologize that your stay with us was not up to your standards and would appreciate the opportunity to welcome you back to make your...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
We are centrally located in the Downtown area right off of Interstate 10. We are a non-smoking hotel with 110 rooms, 9 floors. We offer free deluxe american breakfast which includes: cheese omelets, bacon, sausage, biscuits w/ gravy, cinnamon rolls, muffins, juice, coffee, cereals, and much more. We offer free internet wireless throughout the hotel and in each room. We offer free shuttle service to and from the airport and surrounding areas. We have a gift shop, cardio room, business center, and an outdoor seasonal pool. We also offer free complimentary newspaper. We have a Manager's Reception every Wednesday night from 5:30pm - 7:00pm where you can enjoy our dinner buffet with wine, beer, soft drinks, and water. ... more   less 

Additional Information about Holiday Inn Express El Paso - Central

Address: 409 E Missouri St, El Paso, TX 79901-1233
Region: United States > Texas > El Paso
Price Range: ₹ 6,036 - ₹ 9,567 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express El Paso - Central 2.5*
Number of rooms: 110
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Also Known As:
Holiday Inn Express El Paso - Central Hotel El Paso
Holiday Inn El Paso
El Paso Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express El Paso - Central staff and other travellers.
2 questions
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Provo, Utah
8 months ago
Texas

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Questions? Get answers from Holiday Inn Express El Paso - Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room on the freeway side”
308jerryj, 12 Apr 2017 | Read review
“request higher floor”
amandapM5755JW, 23 Sep 2016 | Read review
“If possible, book in advance and tell them what kind of view you want. The little dogs next door are an added option.”
C5342KKterryp, 24 Aug 2016 | Read review
“Room face to south side is calm, but size looks smaller as my impression”
Jupiter5963, 12 Apr 2016 | Read review
“fine place for a stop over...”
Worldexplorer2012Rio, 23 Mar 2016 | Read review
5 of 5
Priceline
US$ 94* /night
View Deal
HIExpress.comUS$ 95
Orbitz.comUS$ 96
TripAdvisorUS$ 95
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Prices are for 1 room, 2 adults
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