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Holiday Inn Express El Paso - Central

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Holiday Inn Express El Paso - Central
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175 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express El Paso - Central
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Showing 166: English reviews
Reviewed 5 June 2016 via mobile

Well this hotel was everything I expected and more. I work as a housekeeper so I immediately inspected the room and too my amazement the room was CLEAN! The staff does an amazing job, you can tell as soon as you walk into the hotel. The only downside was their parking lot.

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Helpful?
Thank Chris G
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for your recent comments regarding your stay with us. I will certainly share your comments with our entire staff and praise them for their excellent work! We hope you come back and see us again next time you are in the sun city!

Reviewed 21 May 2016 via mobile

Recently updated, clean and comfortable! Excellent lighting in the room and the bathroom. Great lodging choice in downtown El Paso. Standard breakfast options but the bacon was nice and crispy and the boiled eggs perfect. This is our third visit and we would return for a fourth if the opportunity arises.

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Helpful?
Thank Ginny L
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you your recent review on the Holiday Inn Express El Paso Central. We know it is the little things that make a difference and I am glad that you were satisfied with our services! Safe travels!

Reviewed 15 May 2016

The Word Excellence service has a new Icon - Holiday Inn Express El Paso – Central. This is my third season at the hotel. I stayed a total for a total of 44 days during the following periods: 23 FEB – 26 FEB 20 MAR – 2 APR 18 APR – 15 May 2016 I am military and sometimes I...

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Helpful?
1Thank MAJOrtizrivera
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for your kind words regarding your stay at the Holiday Inn Express El Paso Central. We are passionate about our guests and I am pleased that we have exceeded your expectations. See you soon!

Beavercreek, Ohio
Reviewed 27 April 2016 via mobile

A much older facility that has tried to modernize. Rooms were good. Fitness center oddly located but good. Breakfast buffet was good. No hot water the first night. This was corrected for second night. Staff was very friendly and helpful. Parking was horrible. Arrived late, and all spots were filled. 4 Stars for trying.

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Helpful?
Thank Mike B
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you so much for taking time to provide feedback regarding your stay with us, we are glad you liked our rooms & breakfast and your comment regarding our staff is certainly appreciated as they do work very hard to make our guest feel at home. We have forward your comment regarding the problem with the hot water to the...

Deming
Reviewed 16 April 2016 via mobile

I had stayed here previously and it wasn't bad that trip. This trip was much better. This hotel offers a central location, value in price and a nice room to stay in! The staff were very friendly and helpful. Not a bad place to spend a night or two. They do offer shuttle service to and from the airport.

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Helpful?
Thank Gordon G
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you so much for taking time to provide feedback, we are glad you've found our hotel location convenient and our staff friendly. Thank you for staying with us. Maria Herrera General Manager

TOKYO
Reviewed 12 April 2016

There are not many hotels in El Paso Down Town, this hotel locates on the north east edge of the town, 10-15 mins walk to Down Town Central, 30 mins walk to Mexico Border. They provide complimentary shuttle between airport to hotel and v.v. for a limited time frame (7am - 11pm, I'd not remember exactly), and directory says they...

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Helpful?
1Thank Jupiter5963
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for your great comments, we are glad our product and service met your expectations. Thank you for staying with us. Maria Herrera General Manager

RIO
Reviewed 23 March 2016

Great place, great rooms, staff, location and price. Not a complaint here. The bed was big and clean and warm. The staff are friendly and fast. Breakfast was healthy and ready. Simple and good, nothing more, nothing less, at a good price.

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Helpful?
Thank Worldexplorer2012Rio
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for taking time to provide feedback regarding your stay with us, your comments are very important to us and greatly appreciate the wonderful feedback. Thank you for staying with us. Maria Herrera General Manager

Cairo, Egypt
Reviewed 15 March 2016 via mobile

It's a very good hotel and resort, it's very clean and has business center, good internet and wifi, the price is a little bit expensive, it's very close to the city center, they have good restaurants and cafes inside, I enjoyed staying there during my business trip, cheers.

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Helpful?
Thank ahmedelzoghby
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for taking time to provide feedback regarding your staff with us, we appreciate your comments as our staff works very hard to make our guests feel at home. Thank you for staying with us. Maria Herrera General Manager

Auburn, AL
Reviewed 3 March 2016

I stayed here for almost two weeks. The internet was down the first four days. On the weekend, I wanted to wash my clothes. The dryer was broken and the washer only takes quarters which I do not carry around by the bucket load in my pocket. I asked them to give me some quarters, which they supply, and bill...

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Helpful?
Thank jeremylbarnes
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for taking time to provide feedback regarding your stay with us, we are very sorry for the various issues during your stay and can assure you they have been shared with our staff. Maria Herrera General Manager

San Angelo, Texas
Reviewed 3 February 2016

Front desk workers were very helpful. Had heating issue in my room, and they immediately moved me to another room. Room was comfortable, clean and quite. Ample parking and easy access to the Interstate.

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Helpful?
Thank MichaelNema
Maria H, General Manager at Holiday Inn Express El Paso - Central, responded to this review

Thank you for taking time to provide feedback regarding your stay with us and very happy that you've our rooms to be comfortable and clean as and front desk staff helpful. Thank you for staying with us. Maria Herrera General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
We are centrally located in the Downtown area right off of Interstate 10. We are a non-smoking hotel with 110 rooms, 9 floors. We offer free deluxe american breakfast which includes: cheese omelets, bacon, sausage, biscuits w/ gravy, cinnamon rolls, muffins, juice, coffee, cereals, and much more. We offer free internet wireless throughout the hotel and in each room. We offer free shuttle service to and from the airport and surrounding areas. We have a gift shop, cardio room, business center, and an outdoor seasonal pool. We also offer free complimentary newspaper. We have a Manager's Reception every Wednesday night from 5:30pm - 7:00pm where you can enjoy our dinner buffet with wine, beer, soft drinks, and water. ... more   less 

Additional Information about Holiday Inn Express El Paso - Central

Address: 409 E Missouri St, El Paso, TX 79901
Region: United States > Texas > El Paso
Price Range: ₹ 6,318 - ₹ 11,022 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express El Paso - Central 2.5*
Number of rooms: 110
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Also Known As:
Holiday Inn Express El Paso - Central Hotel El Paso
Holiday Inn El Paso
El Paso Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express El Paso - Central staff and other travellers.
2 questions
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Provo, Utah
6 months ago
Texas

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Questions? Get answers from Holiday Inn Express El Paso - Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request higher floor”
 of 5 bubbles amandapM5755JW, 23 Sep 2016 | Read review
“If possible, book in advance and tell them what kind of view you want. The little dogs next door are an added option.”
 of 5 bubbles C5342KKterryp, 24 Aug 2016 | Read review
“Room face to south side is calm, but size looks smaller as my impression”
 of 5 bubbles Jupiter5963, 12 Apr 2016 | Read review
“fine place for a stop over...”
 of 5 bubbles Worldexplorer2012Rio, 23 Mar 2016 | Read review
“The room we were in was so fabulous.”
 of 5 bubbles SueinSalem, 3 Feb 2016 | Read review
5 of 5