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Excellent guest service, very friendly and professional people working there. From the person in reception, the lady at restaurant service and the guy who does shuttle driving... all of them made guest to feel very welcome.
We stayed here for one night before our flight the next morning. I made the reservation online on the way to the hotel. The rate was 103.00(IHG member rate), but when I swiped my card at the front desk the total was 170.00. There a...More
Date of stay: January 2019
Response from AnandD335, General Manager at Holiday Inn El Paso AirportResponded 7 January 2019
Thank you for staying at our hotel. We apologize for the inconvenience caused due to misunderstanding with additional person charges however IHG discounted package rate that was booked by guest had additional person charges. We appreciate you as a valued IHG member. Please...More
Right off I 10, this newly remodeled building was spacious, modern and clean. Good breakfast buffet. 14 minutes to the airport. Perfectly suited my needs. I didn't explore downtown too much but if I did it would have been even better of a location.
Date of stay: October 2018
Response from Seaside815275, Guest Relations at Holiday Inn El Paso AirportResponded 2 November 2018
Thank you so much for taking the time to leave us such a wonderful review! It's comments such as these that keep us going strong. Knowing we made your stay exceptional trully elates us all. We can't wait for your next stay with us!
My stay there was very awesome and they worked very hard and were courteous very friendly and very eager to help out when they could especially Indira & Astrid, I would like to thank them for everything that they did to make our stay a...More
Date of stay: August 2018
Response from Seaside815275, Front Desk at Holiday Inn El Paso AirportResponded 9 October 2018
Thank you so much for your incredible review! It's comments such as this that keep our staff going strong! We hope to see you again the next time you swig by El Paso.
I drove from California not knowing what to expect. The Hotel on post was full but they told me this one had room. When I arrived they upgraded our room. The staff was nice and friendly. The hotel was clean. Breakfast was available but there...More
Designed for both comfort and convenience, the Holiday Inn El Paso offers modern amenities and deluxe accommodations with our spacious, smoke-free guestrooms and suites, tasteful decor, modern …Morefurnishings. Our guestrooms and suites are equipped with free high-speed wireless Internet access, premium communications capability, lighted work desks, a refrigerator, microwave, cable TV, and comfortable bedding with a choice of soft or firm pillow. Our suites offer all of the comforts of our standard rooms, with the added luxury of comfortable sleeper sofas and separate areas for working and relaxing. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
El Paso is the safest city in America under 500,000 people so you should be ok. Just cover up high price items, use common sense. Don't leave out cell phones laptops big tvs etcetera. In my opinion, this is one of the safer... More
El Paso is the safest city in America under 500,000 people so you should be ok. Just cover up high price items, use common sense. Don't leave out cell phones laptops big tvs etcetera. In my opinion, this is one of the safer places in town anyways.
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"I have never been on the 4th floor, but it was so quiet on this floor facing the freeway!"