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Residence Inn El Paso

154 reviews
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Traveller (78)
Room & Suite (37)
Dining (12)
Overview
  • Excellent45%
  • Very good31%
  • Average14%
  • Poor4%
  • Terrible6%
Travellers talk about
“front desk”(41 reviews)
“museum district”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (154)Write a Review
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Traveller rating
64
47
22
7
10
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LanguageEnglish
64
47
22
7
10
Show reviews that mention
All reviewstwo bedroom suitefront deskmuseum districtbasketball courtreal breakfastlocation is idealwarm breakfastus feel at homefresh towelslong staysales managerscenic drivetaco cabanaevery morninggreat place to staynice clean roomsfrontage road
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1 - 5 of 150 reviews
Reviewed 3 days ago

I recently completed a month long stay at this Residence Inn. I arrived early in the morning on the day that my reservation started (January 2,2018). I had traveled about 10 hours from the DFW area. I left on the afternoon of January 1st to...More

Thank Wayne1954
Response from Dereck R, General Manager at Residence Inn El PasoResponded 2 days ago

Mr. Wayne1954, Thank you for taking the time to review our property. After reviewing your comments, I offer my apologies for the inconveniences you encountered. I believe you have previously been contacted by a member of our management staff to discuss your stay and the...More

Reviewed 1 week ago

I usually choose to stay at this chain because of their predictable accommodations. They do vary by location but never radically. This location was the exception. It was just sad. The lighting is dim in the hallways and room. The furniture is dated with a...More

1  Thank TravelD112
Response from Dereck R, General Manager at Residence Inn El PasoResponded 6 days ago

Dear Traveld112, Thank you for taking the time to review our hotel! We appreciate any and all feedback we receive and utilize it to help us provide the best customer service possible. I have read over your comments and apologize for the inconveniences you encountered....More

Reviewed 4 weeks ago via mobile

When we are in El Paso we always stay at Residence Inn Marriott on Gateway . This stay during a Thanksgiving holiday was a home away from home. The management is friendly and attentive. The rooms are clean. We enjoyed breakfast every morning. We look...More

Thank Joe V
Reviewed 7 January 2018

Love this place with the suites they have that have a kitchen. Staff here are great especially Lulu. I have stayed here continuously for the past 5 weeks and will stay here for the long tem. Location is also good.

Thank Paul G
Reviewed 1 January 2018

Clean, friendly service and easy to get to. Bed was comfortable as was the couch & chair. Front desk staff were very helpful. Gave us an excellent recommendation for dinner and we were able to walk to the restaurant. Breakfast was typical of Residence Inns....More

Thank Levon M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Tennis Court
Indoor pool
Details
Price range
US$ 116 - US$ 209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 116 - US$ 209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (37)
Dining (12)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Rooms on back side of property are very noisy when city garbage trucks collect trash dumpsters at 3:45 am..."
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"All rooms I have stayed in are good"
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"High floor on the front of the hotel"
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"We had a suite, because my husband is a Marriott VIP."
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