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Comfort Inn & Suites I-10 Airport

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Comfort Inn & Suites I-10 Airport
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381 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites I-10 Airport
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Showing 349: English reviews
Newhall, California
Reviewed 31 October 2016 via mobile

Sal in the kitchen is always very helpful and enthusiastic about making sure all our breakfast needs are met. He's always courteous and in a very pleasant mood. The housekeeping crew very nice too. Irma n Norma are very nice and do an awesome job. The front desk are also very accommodating, Martha n Ana. Im enjoying my business trip...

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Helpful?
Thank ESandozequi
Management response:

Dear ESandozequi, Thank you so much for your amazing review! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations...

Reviewed 24 October 2016 via mobile

This hotel was great. The room was clean and comfortable. Breakfast was perfect (pancake, waffles, eggs, bacon, etc). The have 24/7 walk around outside security. So we were very comfortable with our truck and trailer in the parking lot. Short 5 minute walk to Famous Dave's BBQ, which was great too. Hotel was decorated for Halloween, which was cute. Staff...

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Helpful?
Thank Karen H
Management response:

Dear Karen, Thank you so much for taking the time to review our hotel, feedback from our guest is very important in our continuing efforts to run a well maintained establishment. My staff and I thank you for all your positive comments! It is our goal to provide superior service and customer service to all of our guests. We cant...

Kalaheo, Hawaii
Reviewed 24 October 2016

We stayed here not thinking we would have the best hotel breakfast on our three week trip. Sal told me he likes to keep everything fresh and it was. Pancakes, eggs, bacon, biscuits and gravy to go with my juices and hot chocolate. The beds and pillows were very comfortable and the room quiet though getting our TV to come...

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Helpful?
Thank jd2333
Management response:

Thank you so much for taking the time to write a review about the Comfort Inn & Suites I-10 Airport. I am glad my staff made you feel as if you were home during your recent visit. Our breakfast attendant Sal works really hard to ensure breakfast is displayed and ready to go. We thank you for staying with us...

Albuquerque, New Mexico
Reviewed 14 October 2016 via mobile

I stayed here for business recently. The room was quiet and comfortable, which is important to me in a hotel room. The breakfast was standard fare, nothing special. I would stay here again, but probably skip breakfast.

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Helpful?
Thank Signal_CPTs
Management response:

We are humbled and thankful for your review! We love it when we receive kind and generous comments such as yours. We take great pride in presenting our rooms and services, properly to our valued guests. I am glad to hear that you were able to enjoy our amenities during your recent visit. We are so glad that when you...

Reviewed 11 October 2016 via mobile

I wasn't so satisfied with my stay at Comfort Inn. The housekeeping was awful. The housekeeping staff is rude and always on the phone. The only thing that I was satisfied with in my stay was the breakfast area the lady in the breakfast area offered great costumer service. Her name was Velma. Breakfast area was nice and clean and...

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Helpful?
Thank mariaruba2
Management response:

Dear Mariaaruba2, We greatly appreciate you staying here with and it saddens us to hear you didn't have a pleasant visit during your recent stay. I would like to apologize on behalf of my housekeeping staff, it is extremely important to us that each guest has an amazing stay. I will be having a meeting with my entire staff and...

Reviewed 4 October 2016 via mobile

Comfortable bed and delicious breakfast. The gentleman taking care of the breakfast area was very helpful and made sure everything was fresh and well stocked. Staff was very friendly! Would definitely stay here again!

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Helpful?
Thank Linda N
Management response:

Thank you for taking the time to share your feedback regarding your recent stay at Comfort Inn & Suites I-10 Airport. We are glad you had a wonderful experience with us. Sal and my staff are wonderful employees and truly have a heart for our guests and needs. They work so hard to provide the best customer service to all...

Baltimore, Maryland
Reviewed 4 October 2016

I generally liked the hotel, but found a few problems. The wall signage needs work. The room lights are all 40W and if you're a reader, way too dim. They lost 2 stars because of WiFi problems. The laptop connected, but I was unable to make a connection with my phone and tablet when I used Google -- something hinky...

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Helpful?
Thank DayTripDude
Management response:

We would like to take the time to thank you for your comments and feedback about the Comfort Inn & Suites I-10 Airport, feedback from our guests is extremely important to us. I am glad to see you like the hotel but there are a few things we can improve on. As for the lighting in the room we can...

Las Vegas, Nevada
Reviewed 29 September 2016 via mobile

I have never stayed at a comfort inn i normally stick to the hilton but due to budget my family and i decided to stay at this hotel. I was impressed with the quality of service and the froendly staff. Breakfast was great and the rooms super clean. Will be staying at this hotel again thank you sara for the...

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Helpful?
Thank maribbeltx
Management response:

We are humbled and thankful for your review! We love it when we receive kind and generous comments such as yours. We take great pride in presenting our rooms and services, properly to our valued guests. I will let Sara know about your review, she enjoys receiving feedback such as yours. Choice Hotels offers great services at an affordable rate....

Reviewed 28 September 2016 via mobile

Always the most helpful and friendly staff, the rooms are always clean, with nice amenities, great location with many stores and restaurants near by, the breakfast room staff are always friendly and helpful, with a good selection of breakfast items,with a great waffle maker and fresh fruit and doughnuts .it is my home away from home.Thank you Comfort Inn.

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Helpful?
Thank Caitanya C
Management response:

Thank you so much for taking the time to write a review for the Comfort Inn & Suites, your feedback is extremely important to us. I am glad to hear your recent visit with us met your expectations. My staff works hard to provide guests like yourself with the upmost best. I will let my breakfast attendants know they are...

Reviewed 25 September 2016 via mobile

This is a super clean, awesome staff, amazing breakfast hotel. Definitely a must to stay at. I have no complaints at all. I would recommend this to anyone in the area! At check it the girl was very great and everyone we ran into was super nice!

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Helpful?
Thank Ally H
Management response:

Dear Ally H, We would like to thank you for taking the time to complete a review on Tripadvisor for the Comfort Inn & Suites I-10 Airport. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am glad to hear my staff is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Comfort Inn & Suites I-10 Airport

Address: 6645 Gateway West, El Paso, TX 79925
Region: United States > Texas > El Paso
Price Range: ₹ 5,699 - ₹ 11,398 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites I-10 Airport 2.5*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#2 Business Hotel in El Paso
#8 Romantic Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites I-10 Airport staff and other travellers.
5 questions
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Washington DC, District of Columbia
1 month ago
Beaufort, South Carolina
3 months ago
Washington DC, District of Columbia
1 month ago
Redwood City, California

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Questions? Get answers from Comfort Inn & Suites I-10 Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only three floors high and the third floor is all suites. I like a higher floor but the second floor was good enough for me!”
 of 5 bubbles DeeCee86, 17 Jan 2017 | Read review
“stayon the 3rd floor.”
 of 5 bubbles sawdkz, 10 Jan 2017 | Read review
“Can't go wrong with any of the rooms, simply enjoy the stay!”
 of 5 bubbles ericka669, 27 Dec 2016 | Read review
“Away from freeway noise”
 of 5 bubbles Resque, 13 Dec 2016 | Read review
“ATT users should try for an upper floor to get better signal.”
 of 5 bubbles DayTripDude, 4 Oct 2016 | Read review
5 of 5