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Comfort Inn & Suites I-10 Airport

442 reviews
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Traveller (52)
Room & Suite (31)
Dining (7)
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Overview
  • Excellent78%
  • Very good16%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“third floor”(19 reviews)
“front desk”(68 reviews)
“breakfast room”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (442)Write a Review
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There are newer reviews for Comfort Inn & Suites I-10 Airport
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Traveller rating
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LanguageEnglish
310
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2
Show reviews that mention
All reviewsthird floorfront deskbreakfast roomawesome hotelrecommend this hotelgreat attitudehappy hourtravel to el pasoawesome stayenjoyed my staybiscuits and gravyexcellent customer serviceconvenient locationstaying at this hoteltop flooreasy accessrooms were very clean
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21 - 25 of 402 reviews
Reviewed 22 July 2017

The positives: Abundance of outlets in the guestroom (the ones on each lamp are particularly convenient), excellent water pressure in the shower, clean rooms and hallways, and super convenient location right off the interstate (for an easy start back on the road in the morning)....More

Thank PeanutButters
Management response:Responded 26 July 2017

Thank you so much for the awesome review you wrote for the Comfort Inn & Suites in El Paso, TX. We really appreciate you taking the time to do that for us. We love it when we receive reviews such as yours. It means we...More

Reviewed 18 July 2017 via mobile

After reading all the great reviews, I was excited to find this hotel. Yes it is very clean, staff is friendly when available but there were some significant quirks that made this a bad stay. I rolled in at 11:15 at night and I got...More

Thank EllaPaige
Management response:Responded 26 July 2017

Dear Ella, Thank you for your feedback. I am glad that our level of customer service exceeded your expectations. I will make sure to pass on your comments to the executive team. We always welcome concerns that give us the opportunity to improve. We are...More

Reviewed 12 July 2017 via mobile

I stayed here for business recently. The room was clean, comfortable, and surprisingly quiet being so close to the highway. WiFi connection was good, and there were plenty of outlets and ports to connect my devices. Breakfast was standard fare. I would stay here again.More

Thank Signal_CPTs
Management response:Responded 26 July 2017

We would like to thank you for taking the time to complete a review on Tripadvisor for the Comfort Inn & Suites I-10 Airport. Comments like yours is what we strive for. Feedback from our guests is very important to us and your input helps...More

Reviewed 23 June 2017 via mobile

Stayed at Comfort Inn for my first time and really enjoyed my stay their breakfast area is great and room was very refreshing and clean very friendly staff. I enjoyed the managers reception in the evenings free wine and beer. I was very impressed with...More

Thank Maria G
Management response:Responded 28 June 2017

Dear Maria, Thank you much for taking the time to write a review for the Comfort Inn & Suites I-10 Airport, your feedback is extremely important to us. We are so glad to hear our staff is one of a kind and was able to...More

Reviewed 21 June 2017 via mobile

AS soon as I walked in to Comfort in I was greeted VERRY friendly and professionally. Front desk agent ELIZABETH was full of knowledge about the choice rewards program she easily enroll me and now I shall stay LOYAL to this hotels LOVE to earn...More

Thank wishka19kl
Management response:Responded 22 June 2017

Dear Wishka19kl, Thank you so much for the awesome review you wrote for the Comfort Inn & Suites in El Paso, TX on TripAdvisor. We very much appreciate and value your feedback and will share it with our team. I will make sure to let...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 77 - US$ 133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in El Paso
#8 Romantic Hotel in El Paso
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 77 - US$ 133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in El Paso
#8 Romantic Hotel in El Paso
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (52)
Room & Suite (31)
Dining (7)
Questions & Answers
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dutto11
18 April 2017|
AnswerShow all 2 answers
Response from Rhonda T | Reviewed this property |
I don't remember being concerned about safety at this hotel. We noticed there were many guests who were workers of some kind and they had their loaded trucks parked throughout the parking lot.
2
Votes
Shayla32363184
30 January 2017|
Answer
Response from DeeCee86 | Reviewed this property |
Their website says they have an exercise room but I cannot tell you exactly what is in it as I have never used it, when I visit El Paso, it's mostly to eat :)
0
Votes
Shayla32363184
30 January 2017|
AnswerShow all 4 answers
Response from Candy M | Reviewed this property |
Did not use it
1
Vote
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12
Room Tips
"We remembered road construction near the hotel in July '17 and had to drive around to find the place..."
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"Quiet, clean and spacious rooms"
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"Rooms on the third floor have a grate view of El Paso TX."
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"Only three floors high and the third floor is all suites. I like a higher floor but the second floor was good..."
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