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Comfort Inn & Suites I-10 Airport

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Comfort Inn & Suites I-10 Airport
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382 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites I-10 Airport
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Showing 350: English reviews
San Antonio, Texas
Reviewed 11 January 2017

From the moment I arrived here, I was treated as a family member, and that is very hard to find in tis wonderful world of ours. Where else can a person go and when the guest returns at the end of the day to find that the Hotel staff has bought some Holiday gifts for the guest as a token...

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Helpful?
Thank sawdkz
Management response:

Dear Sawdkz, We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for...

Buena Park, California
Reviewed 2 January 2017 via mobile

This Comfort Inn & Suites is nothing compared to any hotel I've stayed at. Customer service is not good. Upon my check in the two front desk agents took upon them selves to talk to each other asking how each other's family is rather directing there attention to the guest and asking what brought me to the area. I can...

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Helpful?
Thank chickybaron
Management response:

Dear Chickybaron, I would like to apologize on behalf of my entire staff for failing to meet your expectations during your recent visit. I am very disappointed in how my staff treated you during your recent visit, I have had a meeting and showed them your review to ensure this will not happen again. I am glad my breakfast attendant...

Reviewed 31 December 2016 via mobile

A great hotel for under $100: free parking, wifi and a decent sized and clean room. Staff was friendly. And because of the great service at breakfast by Selena we are adding a star. What a model employee!

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Helpful?
Thank Hee-Jung C
Management response:

Dear Hee-Jung, It is always such a distinct pleasure for our team to hear from our guests. I am excited to learn that your stay at our hotel was memorable and enjoyable. I am glad to hear Celina helped make your stay memorable, she is a great part of our team. I am happy to hear that you were pleased...

Reviewed 28 December 2016

This was my 3rd time staying at this hotel and decided to book it again on my latest business trip. The staff are always more than happy to ensure my stay is a pleasant one. Norma and Sara, both of the front desk clerks always have a smile on them to greet me and check me in as fast as...

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Helpful?
Thank Erick A
Management response:

Dear Erick, We would like to thank you for taking the time to complete a review on Tripadvisor for the Comfort Inn & Suites I-10 Airport. Comments like yours is what we strive for. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I...

Pinehurst, North Carolina
Reviewed 16 December 2016

We were traveling across the US and stayed here one night. Hotel was very good, extremely quiet and very helpful staff. Breakfast was on the top floor away from the front desk. This property is right off the freeway, but unless you went outside, you heard no traffic.

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Helpful?
Thank sls45
Management response:

Dear Sls45, We are humbled and thankful for your review! We love it when we receive kind and generous comments such as yours. We take great pride in presenting our rooms and services, properly to our valued guests. Thank you so much for your awesome feedback, we cant wait to see you again soon! Sincerely, Norma Galaviz General Manager Comfort...

Carefree, Az
Reviewed 13 December 2016

Convenient location, spacious room, friendly service, excellent breakfast room and breakfast and a good exercise room. This room including refer and full stove top. Only drawbacks is closeness to I-10 and traffic noise. Request a room as far from the freeway as possible. Only other complaint was the office chair was badly in need of replacement.

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Helpful?
Thank Resque
Management response:

Dear Resque, Thank you so much for choosing our hotel for your recent visit to our area and for posting a review on Tripadvisor. We are currently working on replacing the office chairs in all the rooms, I would like to apologize for any inconvenience it may have caused. I appreciate your positive comments. Our hotel runs smoothly because of...

Reviewed 10 December 2016

Clean, comfortable hotel with a hospitable lobby. The staff is friendly and helpful. Great beds, clean bedding. Outstanding van service. Excellent free hot breakfast. Thanks. Great location with lots of affordable places nearby, within walking distance.

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Helpful?
Thank Pranom J
Management response:

Dear Pranom, I appreciate you taking the time out of your busy schedule to let us know how we did during your recent stay. Our guests feedback is always extremely important to us and we do not take it lightly. I have let my staff know of your amazing review and they join me in thanking you. We cant wait...

Reviewed 22 November 2016 via mobile

Came to El Paso to celebrate my birthday with my family and friends , they Always make me feel at home and remind me why this hotel is my favorite Sarah was very helpful and nice when checking inn as well as the breakfast being Always fully stock and Always having my favorite items on hand ,the rooms were clean...

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Helpful?
Thank Yoyis R
Management response:

Dear Yoyis, Thank you for taking the time to write a review for the Comfort Inn. Comments like yours is what we look forward to. I will let Sara know about your outstanding review!We strive to provide an excellent service and I am glad to see we accomplished this with our guests. Whenever you are in El Paso please do...

Phoenix, Arizona
Reviewed 8 November 2016

Great hotel, right off the freeway. Arrived very late and was quickly checked in to my room. The room was a King, nice and clean. The decor of this hotel is sort of modern and retro all at the same time. The room was clean, well maintained and comfortable. Loved all the pillows on the bed! There is a charging...

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Helpful?
Thank stockds
Management response:

Dear Stockds, Thank you for taking the time to write a review for the Comfort Inn. Comments like yours is what we look forward to. We strive to provide an excellent service and I am glad to see we accomplished this with our guests. Whenever you are in El Paso please do not hesitate to contact us directly to take...

Sacramento, California
Reviewed 3 November 2016 via mobile

Love this place ...rooms are extremely clean staff is very nice, this is the only hotel I use in the El Paso area. Martha at the front desk always greets me by my name and has a smile on her face!!! They also have a free shuttle service and not to mention the best prices !!!

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Helpful?
Thank jGarcia89
Management response:

Dear jGarcia89, Thank you so much for taking the time to review our hotel, feedback from our guest is very important in our continuing efforts to run a well maintained establishment. My staff and I thank you for all your positive comments! It is our goal to provide superior service and customer service to all of our guests. We cant...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Comfort Inn & Suites I-10 Airport

Address: 6645 Gateway West, El Paso, TX 79925
Region: United States > Texas > El Paso
Price Range: ₹ 5,671 - ₹ 10,952 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites I-10 Airport 2.5*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#2 Business Hotel in El Paso
#8 Romantic Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites I-10 Airport staff and other travellers.
5 questions
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Washington DC, District of Columbia
1 month ago
Beaufort, South Carolina
3 months ago
Washington DC, District of Columbia
1 month ago
Redwood City, California

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Questions? Get answers from Comfort Inn & Suites I-10 Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only three floors high and the third floor is all suites. I like a higher floor but the second floor was good enough for me!”
 of 5 bubbles DeeCee86, 17 Jan 2017 | Read review
“stayon the 3rd floor.”
 of 5 bubbles sawdkz, 10 Jan 2017 | Read review
“Can't go wrong with any of the rooms, simply enjoy the stay!”
 of 5 bubbles ericka669, 27 Dec 2016 | Read review
“Away from freeway noise”
 of 5 bubbles Resque, 13 Dec 2016 | Read review
“ATT users should try for an upper floor to get better signal.”
 of 5 bubbles DayTripDude, 4 Oct 2016 | Read review
5 of 5