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Hawthorn Suites by Wyndham EL Paso Airport

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Hawthorn Suites by Wyndham EL Paso Airport
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763 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham EL Paso Airport
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Showing 745: English reviews
Carlsbad, New Mexico
2 reviews
Reviewed 27 March 2016

We like to use this motel because of it being close to the airport. There are also several nice restaurants to eat at within walking distance.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Steve B
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Happy that you were pleased. The Hawthorn Hotel is in a great location, close to the Airport, several restaurants and various other business to visit during a stay. We appreciate your business and your comments. Hope to see you again soon. More 

Phoenix, Arizona
2 reviews
Reviewed 27 March 2016

Room was much smaller than I every remember staying at a Hawthorn suite. This room was also very dated with peeling walls. All the light didn't work in the room and for a kicker, found black spots on both my towels. Very unpleasant experience, will never go back

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Trock94
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

My sincere apologies to you for this inconvenience, it is not the hotel's standards of which you experienced. The Hawthorn El Paso is not the Prototype All Suite Hawthorn, this hotel has several room types, non-the-less, all should have been better than you experienced. I would appreciate another opportunity to better serve you in the future. Thank you. More 

Phoenix, Arizona
Level Contributor
16 reviews
Reviewed 25 March 2016

I have been staying here for well over 5 years and the friendliness and attention to their guests is incredible. Anything I have requested was attended to in a timely manner. Kimberly, director of sales, makes a point of making you feel comfortable and anxious to make your stay a great experience. I have no intention of looking at another... More 

Helpful?
Thank elynch44
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your very nice review. I am pleased you are happy with the staff and the efforts made to make your stay a most enjoyable one. We have appreciated your business for many years and thank you for again for taking the time to More 

San Antonio, Texas
1 review
Reviewed 21 March 2016

The hotel accommodations were adequate but the staff were extraordinary. Jessica Walker who worked at the check in counter provided excellent customer service. She noticed that my fellow travelers and I came in later than usual on the last evening of our stay. When we told her we had experienced car trouble that evening, she sprang into action. She helped... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 968pat
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your review. I agree with you about the customer service, we strive to assist all of our guests. I am very happy that she went above and beyond to help you. Thank you for your business and we look forward to your return. Best regards, More 

Albuquerque, New Mexico
1 review
Reviewed 20 March 2016

I stay here when I can in EP. It's not near the crazzzzy interstate and Cattle Baron is across the parking lot. The real gem is Katherine at the front desk. Shame on this hotel for not having her more help during check in at this busy hotel. Shameful!! My room smelled like smoke. I tried calling repeatedly but no... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank S7170XTpaulg
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your comments, I agree with you about the Front Desk Associate, she is a gem. Often times, due to various circumstances, the other associates are called away from the desk to assist with guests needs, leaving just one person at the front. The hotel management understands these issues and watches the staffing guidelines according to occupancy. Often... More 

Carlsbad, New Mexico
Level Contributor
4 reviews
Reviewed 19 March 2016

The first room we were given smelled strongly of smoke. It was posted as a nonsmoking room, but it sure didn't smell like it. However, I called the front desk & was promptly & courteously moved to another room. It was very clean & smelled fresh. They had a very nice & complete free breakfast. This is a very convent... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Susan G
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your review. I am pleased to know that you were taken care of promptly. We aim to please! Thank you for your business and please come again. More 

Corpus Christi, Texas
2 reviews
Reviewed 18 March 2016

Excellent Breakfast! On Site workout Facility- convenient STRONGLY Request that if even though they put you up in a non-smoking room that the adjacent rooms are also non-smoking...the smell can filtrate to your room. Not as clean as other Wyndam's that I have stayed in the state of Texas. Very friendly maid staff.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank RG2919
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your comments. We are working on a smoke-free hotel and hope to have this underway very soon. I am pleased that our housekeeping staff made the comment section. We so appreciate all that they do. Please come again. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham EL Paso Airport

Address: 6789 Boeing Drive, El Paso, TX 79925-1103
Region: United States > Texas > El Paso
Price Range: ₹ 5,552 - ₹ 7,403 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham EL Paso Airport 2.5*
Number of rooms: 191
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Also Known As:
Hawthorn Suites By Wyndham - El Paso Hotel El Paso
Hawthorn Suites El Paso
Hawthorn Hotel El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham EL Paso Airport staff and other travellers.
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Questions? Get answers from Hawthorn Suites by Wyndham EL Paso Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are spread out over property with some areas very quiet”
 of 5 bubbles donaldw840, 27 Sep 2016 | Read review
“The extra charge for the larger suites are well worth it.”
 of 5 bubbles elynch44, 24 Aug 2016 | Read review
“All rooms are exceptionally well appointed, immaculate and very comfortable.”
 of 5 bubbles cgilheany, 28 May 2016 | Read review
“corner suite near the front was kinda loud with outside door slamming every time some one came in”
 of 5 bubbles AbeNRowe, 20 May 2016 | Read review
“I stayed on the second floor. Really doesn't matter each floor has launders and a small gym.”
 of 5 bubbles lmc203, 13 May 2016 | Read review
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