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Red Roof Inn El Paso East

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203 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn El Paso East
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Showing 198: English reviews
Tempe, Arizona
Reviewed 13 September 2016 via mobile

I am going through personal problems stay at the hotel they treated me like family they went out of their way to help me and make me feel like I was with family I recommend to the world Red Roof Inn in the East Side in El Paso cuz they will go out of there way to make you feel...

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Helpful?
Thank baltazar r
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you for your time in sharing your impressions of our Hotel and staff. We all appreciate your heart felt comments, and look forward to continuing providing your the service you have acknowledged.

Panama City, Panama
Reviewed 23 August 2016

Very clean and helpful. They answered all of my questions and gave me some helpful advice for dinner ideas which turned out to be the best steak I've ever had, so delicious. Would recommend this hotel in a heart beat.

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Helpful?
Thank Becky F
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you for your wonderful review about you stay with us. Your comments about "Very Clean and helpful" means a lot to us. The staff really appreciates the fact that they played a part in finding the best steak you ever had. Most importantly; your recommendation is the best we could ever hope for from a customer. Thanks so much,...

Pittsburgh, Pennsylvania
Reviewed 11 August 2016 via mobile

This hotel smelled a bit funny, but it was basically clean. Staff was friendly. No breakfast, just coffee. Okay for one night. Plenty of parking and easy to find just off of I-10. I was "upgraded" to a Deluxe King, but it turned out to really be a handicapped accessible room. Lol.

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Helpful?
Thank jillcc
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you for your time in posting your review about your over-night stay in El Paso. We are pleased that you found our staff friendly with plenty of parking and easy to find, just off I-10. We wish we could do better than just "OK", and hope you will give us and Red Roof Inn another try.

Reviewed 28 July 2016

My family and I stayed one night while our new rental house had utilities running. Very clean, convenient and we stayed with our dog. Place was clean, double queen size bed were confy, Very happy with my stay

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Helpful?
Thank Loquite G
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you for your time in posting your review about your overnight stay with us. We appreciate your kind comments about our clean and comfortable hotel. We recognize dogs are part of the family and now you know you can find a place to stay with Red Roof Inns.

California
Reviewed 26 July 2016

I spent one night in my trip toward California, I had previously stayed there some time ago, which was good. This time it was disappointing. The room was not very clean. And bed was not comfortable. It was ok for one night, npbut I would rather pay a little extra for another place.

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Helpful?
Thank Thealcazar
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you for your time in posting your review about your stay at our Hotel. We were glad to hear about your previous good stay. We apologize for the one night on your way to California. We always want to meet our guest expectations, and hope you will give us other try when you travel though El Paso again.

Reviewed 7 July 2016

Overall it was a decent place. Pet friendly. Very frugal with towels. Had to request more towels every night. Bathtub could use some caulking. Not the best Red Roof we've stayed in but better than other places.

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Helpful?
Thank Victor R
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you for your time in posting your review about your stay in El Paso. We appreciate your comments about decent place, pet friendly, and better than other places. We do have some issues to address; your bring those to our attention will help in our efforts to improve.

Reviewed 24 June 2016 via mobile

I made reservations at red roof inn for a week, when we arrived we checked in and of course went up to our room. However I didn't notice that the rooms had wooden floors and not carpet. The front desk was pretty friendly. The hotel is really nice on the outside and the lobby but going towards the rooms is...

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Helpful?
Thank Brenda L
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you for your review about the week you spent with us in El Paso. We were pleased to know that you found our Hotel really nice on the outside and the lobby, as well as the pretty friendly Front Desk. We hope you will continue to select Red Roof Inn for your lodging needs.

Philadelphia, PA
Reviewed 24 June 2016 via mobile

It's a decent place to sleep. Front desk staff was bland and not too welcoming. I have stayed here in the past and it seemed better then--warmer and more welcoming in 2003--but this last recent visit was like staying at an older motel. It had that cold and lonely motel vibe. The price is good for what you get. It's...

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Helpful?
Thank OrangeKipepeo
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you for your time is posting your review about your stay with us in El Paso recently. We are glad that you found our price is good. We are working on many improvement at our location and hope that you will continue to use Red Roof Inn for you Hotel needs.

Reviewed 6 June 2016 via mobile

Passing through to San Antonio easy to find and decent enough accommodations. Friendly staff and plenty of places to eat close by. A few minor things wrong with facilities I. E. Ice machine broken, phone cord in room broken but minor fixes. Would stay here again if needed.

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Helpful?
Thank raluevano
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you for your time in posting your review about your stay with us in El Paso. We are glad you found our staff friendly and our location convenient. We apologize for the inconveniences you mentioned. Because of guest mentioning these issue it gives us to make the necessary arrangements to correct them. Hope to see you again.

Van Horn, Texas
Reviewed 4 June 2016

The hotel is perfectly placed directly off of the interstate, but far enough back that you don't have to hear the highway traffic. I was super impressed by all three of the front desk agents I came into contact with. I wish I had asked for their names.They were all gentleman, kind and courteous and even helped to find a...

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Helpful?
Thank KariTowers
David P, General Manager at Red Roof Inn El Paso East, responded to this review

Thank you for your time in sharing your review about your stay with us in El Paso. Many guest comment on our great location with the easy assess to I-10 and our view of the entire city. We greatly appreciate your comments about our staff and we are glad they were able to make your feel comfortable and meet your...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
The 100% smoke-free Red Roof El Paso East has newly renovated rooms and is located in East El Paso adjacent to I-10. Our guests will have easy access to many shopping malls, the Tinsel Town movie complex, and a large variety of restaurants, all within a half mile. Other nearby attractions includes Star Western Wear, University of Phoenix, Lowe's, Home Depot, Bank of America, Chase, and Wells Fargo. El Paso International Airport is a short drive and you can reach Fort Bliss and the Socorro Sports Complex just off of Loop 375. The Zaragoza International Bridge, for entry into Juarez, Mexico and the Avenue of Americas International Business Park is just minutes away. Three large medical centers are conveniently located to our Inn-- Del Sol, Physicians, and Sierra Providence. When you check into Red Roof Inn El Paso East, check out the fantastic new amenities in our NextGen (R) design rooms! The rooms at this 100 percent Smoke Free inn feature new, comfy Rest Suite beds by Serta, plush high-end bedding, new modern design flooring, comfortable new seating a large, flat-screen TV and free WiFi. Experience our complimentary coffeehouse-style coffee and tea in the lobby. This hotel also offers a conference room, microwave & refrigerator (for a nominal fee), an elevator, interior and exterior corridors and "On Command Video" with a selection of free TV channels, pay-to-view premium channels, movies, music and games. One well-behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn El Paso East

Address: 11400 Chito Samaniego Drive, El Paso, TX 79936
Region: United States > Texas > El Paso
Price Range: ₹ 3,878 - ₹ 4,813 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn El Paso East 2*
Number of rooms: 122
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Also Known As:
Red Roof Inn - El Paso East Hotel El Paso
El Paso Red Roof Inn
Hotel Style:
#10 Business Hotel in El Paso
#12 Family Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn El Paso East staff and other travellers.
3 questions
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7 months ago
over a year ago
Chicago, Illinois

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Questions? Get answers from Red Roof Inn El Paso East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quiet room, we highly recommend Red Roof Inns.”
 of 5 bubbles bobmZ3657GQ, 4 Feb 2017 | Read review
“Standard King was excellent!”
 of 5 bubbles deogratiasopade, 14 Nov 2016 | Read review
“Ask for Top Floor :) It has the best view”
 of 5 bubbles KariTowers, 4 Jun 2016 | Read review
“Go somewhere else.”
 of 5 bubbles 709dannl, 16 Apr 2016 | Read review
“All rooms are nonsmoking so if you smoke request a first floor and smoke outside please.”
 of 5 bubbles baltazarr802, 8 Mar 2016 | Read review
5 of 5